Shafar nasir dealt with me in purchasing my car- a few hiccups along the way but we got there in the end. And I’ve got a very good car for a very good price at the end of it. I’m sure it’s not like th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Dealt with jawad through the purchase of my new car . Nice guy showed all service history available and made the entire process a joy would recommend to anyone interested in buying a new vehicle to v... See more
Company replied
Very helpful and professional service from start to finish. Abdul was friendly, responsive and made the whole process straightforward. They explained everything clearly, answered all my questions and... See more
Company replied
Suhab was brilliant from start to finish. No pressure, no pushy sales tactics… just honest, straightforward help throughout the process. He was patient with all our questions and made the whole experi... See more
Company replied
Company details
Written by the company
We are a well-established used car supermarket located in Milton Keynes, offering a diverse selection of quality used cars for sale. Whether you're in search of a reliable family car or you've recently obtained your driver's license, our dedicated team is here to assist you. With a customer-centric approach at the core of our values, we prioritize your needs and bring decades of industry experience to the table. This enables us not only to provide professional guidance and support but also to share our personal insights. As a reputable car supermarket, our inventory boasts a wide range of vehicles, including popular brands such as AUDI, BMW, LAND ROVER, and BENZ, among others. We diligently source exceptional used cars at competitive prices, ensuring that our customers receive both quality and value. Whether you have a specific model in mind or seek recommendations, we're here to help you find your ideal used car. Don't hesitate to reach out to us and embark on your journey to discover your next pre-owned vehicle. Our team is eager to assist you in making a well-informed and satisfying purchase.
Contact info
Auckland Park Milton Keynes, MK1 1BU, London , United Kingdom
- 01908 888800
- hiltonassist@hiltoncarsupermarket.co.uk
- hiltoncarsupermarket.co.uk
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience buying new car
Great experience buying new car. The sales rep who assisted me, Saad, was extremely helpful throughout the entire process which covered three visits and answered all my questions.
September 27, 2026
Unprompted review
Advertisement
Paul lied about a service
First thing I bought a car six months ago the man that served me was Paul he lied for me from the start. He told me my car was serviced. Got Home there is no service book. It hasn’t even been serviced. It has no record of no service and it hasn’t got no nut bolt for the wheels. I’ve asked them about this and they said there’s nothing they can do. I’m trying to sell the car and nobody wants to buy it cause it has no service record. I have wrong to complain that Paul lied to me and there is nothing no one can do when you buy a car after you have bought it they don’t want to know and they don’t want to help you stay clear away
March 4, 2026
Unprompted review
Shafan was fabulous He helped me to get…
Shafan was fabulous He helped me to get the best car
September 27, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Mohsin, for your wonderful review. We're delighted Shafan provided such attentive guidance and helped you find a vehicle that suited your needs. We truly appreciate your feedback and wish you many enjoyable journeys ahead.
Couldn’t fault the service provided by…
Couldn’t fault the service provided by Raqib. He made everything easy. Very happy with my car
September 24, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Zayan, for your excellent review. We're pleased Raqib provided such professional guidance and made your experience comfortable and easy to navigate. We truly appreciate your support and hope you enjoy every mile in your car.
I’m really happy with the car and the…
I’m really happy with the car and the service I received from Raqib, highly recommend to anyone looking to buy a car!
September 25, 2026
Unprompted review
Reply from Hilton Car Supermarket
We greatly appreciate your generous feedback, Mohammed. It is wonderful to know that Raqib’s service contributed to such a satisfying experience. Thank you for recommending us, and may your new vehicle bring you many happy miles.
Advertisement
Car purchase
Abu, ash, suhab, have been brilliant at Hilton Car Supermarket. Bought a car from them and the service was impeccable. Car being delivered tomorrow and I will definitely recommend them.
September 27, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Jacob, for your kind feedback. It is particularly pleasing to know Abu, Ash and Suhab supported you with such care and professionalism throughout the process. We greatly appreciate your recommendation and hope your new car exceeds your expectations.
Raqib was very helpful and professional
Raqib was very helpful and professional
September 27, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Dennie, for your excellent review. We're pleased Raqib's professionalism and commitment to customer care contributed to such a positive experience. Your support means a great deal to us.
Raquib was really helpful when it came…
Raquib was really helpful when it came to purchasing
September 27, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Ruby, for sharing your experience. We're delighted Raqib supported you throughout the purchase with care and efficiency, helping everything come together smoothly. Your feedback means a great deal to us.
Very good experience with the…
Very good experience with the dealership, thanks Arna. The car was well prepared and was as described.
September 27, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you for sharing your experience. We're glad Ansab provided the professional service we strive to deliver and that the vehicle reflected the description provided. Your feedback means a great deal to us.
Advertisement
Rana is very friendly and helpful
Rana is very friendly and helpful. We bought a car today and very happy .
September 27, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you for your excellent feedback, Kim. It’s great to hear that Rana looked after you so well and that you’re happy with your new vehicle. Wishing you many smooth, comfortable and enjoyable miles ahead.
Reply from Hilton Car Supermarket
Thank you for sharing your experience. We're delighted Rana's attentive and professional approach stood out during your visit. Your feedback means a great deal to us.
Abul provided us with great customer…
Abul provided us with great customer service, smooth transaction. Very thankful for his help
September 27, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Juldeh, for your kind feedback. It's lovely to know Abul's professional and courteous approach made such a positive difference throughout your experience. Your appreciation is sincerely valued.
Abul
Abul treated us with great care, helped me find my car with no hassle. Amazing customer service
September 27, 2026
Unprompted review
Reply from Hilton Car Supermarket
We really appreciate you sharing your experience, Nenneh. We’re pleased that Abul’s helpful and attentive approach made your car-buying journey comfortable and hassle-free. May your new car bring you many memorable journeys and enjoyable miles.
Advertisement
Bought a car and it had a couple of…
Bought a car and it had a couple of issues within 2 days. Went back and the car was exchanged with apologies and no quibble. Saad was again very helpful. I would recommend and buy from hilton's again when the time comes.
September 27, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Brian, for your valued feedback. We’re pleased we could resolve the initial concerns with a smooth vehicle exchange, and it’s wonderful to know Saad continued to assist you so well. We truly appreciate your recommendation and hope to welcome you back again.
Ansab was brilliant must appreciated…
Ansab was brilliant must appreciated his help highly recommended
September 27, 2026
Unprompted review
Reply from Hilton Car Supermarket
We greatly appreciate your feedback, Anthony. It’s wonderful to know Ansab provided such brilliant assistance and earned your recommendation. We’ll be delighted to share your recognition with him.
Suhab was excellent in his approach
Suhab was excellent in his approach, not pushy at all and easy going.
September 27, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Jake, for your kind review. We’re delighted that Suhab’s approachable manner and no-pressure style made such a positive impression. Your appreciation means a great deal to us. Wishing you plenty of happy miles ahead.
Smooth from start to finish
Smooth from start to finish. Jawad and the team were fantastic from the moment we test drove till final payments. Highly recommend to anyone looking for a great selection of cars!
September 27, 2026
Unprompted review
Reply from Hilton Car Supermarket
We greatly appreciate your feedback, Hannah. It’s wonderful to hear that Jawad and the team delivered such a seamless experience from start to finish. Thank you for your recommendation, and wishing you safe and enjoyable motoring.
Advertisement
Very quick and helpful service getting…
Very quick and helpful service getting my new car sorted. Jawad and his colleagues were extremely friendly and consistent throughout the process!
September 27, 2026
Unprompted review
Reply from Hilton Car Supermarket
Many thanks, Brandon, for your lovely review. It’s wonderful to know Jawad and the team made the process so smooth, welcoming and efficient. We truly appreciate your feedback and wish you plenty of happy miles ahead.
Shafan has been helpful and arranged…
Shafan has been helpful and arranged everything I needed
September 27, 2026
Unprompted review
Reply from Hilton Car Supermarket
We truly appreciate your excellent feedback. It’s fantastic to know Shafan was attentive, helpful and ensured every detail was taken care of. Enjoy your vehicle and all the journeys ahead.
Abdul
Very helpful and professional service from start to finish. Abdul was friendly, responsive and made the whole process straightforward. They explained everything clearly, answered all my questions and were always available when I needed help. I’m very happy with the service and would definitely recommend them.
September 25, 2026
Unprompted review
Reply from Hilton Car Supermarket
Thank you, Valentina, for sharing such thoughtful feedback. We’re pleased that Abul’s professionalism and helpful approach made the entire process smooth and reassuring. Your kind recommendation means a great deal to us. Enjoy every mile ahead.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.