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Hipobuy Reviews 583

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TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of the ordering process and the clear explanations provided, leading to well-packaged and undamaged deliveries. Many appreciate the product quality, noting that items consistently match descriptions and photos, which are often praised for their detail and accuracy. The delivery service is frequently described as fast and efficient, with many consumers receiving their orders in a timely manner. However, some customers also noted concerns regarding pricing, with some finding shipping costs to be unexpectedly high or expensive, despite others mentioning cheap options. A few other people also felt that the rehearsal service did not provide adequate quality pictures and that some items arrived damaged or with issues.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast shipping... See more

Product

Users describe positive interactions with product, consistently praising the high quality and affordable... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with product quality,... See more

Order

Customers had positive experiences with order, with many expressing satisfaction and a strong intent to... See more

Price

Reviewers mention ambiguous feedback about price, with many customers finding the site, products, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I honestly didn’t know what to expect at first, but Hipobuy turned out to be a really good surprise. The ordering process was easy, everything was clearly explained, and my order arrived well packaged... See more

Rated 5 out of 5 stars

I had a great experience with Hipobuy. The ordering process was very simple, and the support team helped me a lot they were fast and understanding. The warehouse process was also easy. On the pa... See more

Rated 5 out of 5 stars

Fast shipping, great User Interface and really good support. 1 product wasnt shipped by a seller and Hipobuy urged him to do. No other dhipping agent I ever used has done that. Refunding is easy and i... See more

Rated 5 out of 5 stars

The website is easy to read, discord helpers are avalible 24/7 so if you need any help they got you. App is working properly, everything with adding products to cart is easy and quick, then the paymen... See more

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

583 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Hippobuy review

First of all, the searching for my products went really well, because the search has no limits whatsoever. The payment went easily, and they have loads of coupons and that's why they are better than most of the chinese agents and ik what i'm talking about because i tried a lot of them. I had some trouble with the products quality and that got resolved quick too, because of their nice customer suport that never dissapoints. I would rate them 10 stars if i could and I would and will buy again in the future.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

The shipping was very fast

The shipping was very fast, everything took about 2 weeks for it to arrive to my front door. The support are very helpful and very friendly. Will definetely order more stuff!

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Best Agent

Hipobuy is an excellent purchasing agent that makes international shopping easy and stress-free. The ordering process is smooth, communication is clear, and the service handles everything from payment to shipping with great reliability.

Fast support, transparent updates, and professional handling of orders make Hipobuy a top choice for anyone looking to buy products from overseas. Highly recommended!

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

Wheres my refund???

I asked for a refund on my clothing. Then they email saying 'refund processed successfully' and then what happens? Yeah the money leaves my account to them. Dont buy from here terrible customer service.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Hipobuy is a great choice

Hipobuy is a great agent for purchasing products from china, their customer service is good and quick and I had no problems ordering from them. My package arrived after 11 days and the shipping was very cheap due all the coupons they offer on their discord. Really recommend!

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

Scam and super fake

Scam and super fake. They are asking for 100CHF for shipment after we placed the order and it is crazy. Not sure if I can cancel the orders.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Hipobuy Best Agent

Is it the Best Agent ! Very good prices and shipping dont take that Long.
Only two things bother me: 1. The PayPal fees are very high at 10%. 2. They can't always do anything about it, but often things arrive damaged, or in the case of shoes, usually with some kind of glue on them. It's really not a big deal, but it is annoying.

I've never had any problems with some suppliers, but with others, very often. Nevertheless,

it's the best, agent.

January 11, 2026
Unprompted review

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