Hippodromeonline Reviews 114

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Another one to avoid. Slowest payers in over 20 years of online gambling. Awful customer service, takes forever to connect on live chat, then they lie about withdrawal. Don't answer emails either

Rated 1 out of 5 stars

Not great so far. The site itself is ok and has good variety of games. But that is irrelevant if you win and can't withdraw your winnings because they are stuck in a pending state. Withdrew Friday, ex... See more

Rated 1 out of 5 stars

Absolute joke of a company but going by the reviews looks like they did me a favour .Deposited £25 got 100% Bonus play with £50 ok this looks good played immortal no chance did fairly ok there and the... See more

Rated 2 out of 5 stars

The site and layout is ok. Game play is fairly average and what you expect from an online casino. However, my issue is that it keeps kicking me out roughly every 30minutes or so whether I am winning o... See more

1.7

Bad

TrustScore 1.5 out of 5

114 reviews

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Rated 1 out of 5 stars

DO NOT PLAY

Oh No, It is only today that I knew they are affiliated with Betway, if not I would have not even joined in the first place. I feel bad that I had to lose money here. I am focusing on my So Lick Unity account so far and it has helped me to start forgetting the losses I made here. Stay away if you do not want to feel cheated over your own winnings.

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

I am waiting for my withdrawals for 3…

I am waiting for my withdrawals for 3 months! Every time the same excuse that it is with financial department.... theese guys are jokers and the games are stolen...Even if you win you will loose , trust me better burn the money than gave it to theese muppets...

September 1, 2024
Unprompted review
Rated 1 out of 5 stars

You just simply don’t win every time…

You just simply don’t win every time spins come up on a game it gives you next to nothing not worth it I expect you have to bet higher stakes to win anything decent which is unfair don’t think I’ll use this site again just throwing money down the drain

November 19, 2024
Unprompted review
Rated 1 out of 5 stars

This is the definition of a joke

This is the definition of a joke. I am furious that this is allowed to happen. I had a specific account balance, went to withdraw it and the amount has miraculously halved. I have been attempting to get a hold of a customer service agent since 9:00AM, after an hour being on hold the chat disconnects on schedule.

Surely this is a joke. It is really disturbing that the only way to express frustration is to leave a negative review. The sad part is this review won't make a difference because they care that little that nothing will be done and you'll just have to keep dealing with their frustrating processes.

August 20, 2024
Unprompted review
Rated 1 out of 5 stars

Fixed spins

Each time I play certain games like big bass secret lake you have to deposit £50 before a bonus spin and its always the same amount of money you win on a total bet of £47.60 to win £2.86

Then with fishin frenzy you've to deposit £30 before a scatter bonus round and that to is the exact same amount in winnings £15.40
Then you don't get any more bonuses at all even if you added another £50.00 onto each game It's 1 bonus spin and that's it this is not random generated gane this is fixed, on 3 separate days over few weeks and still the outcome is the same
More fool me for not closing account sooner

Scammers most definitely

Do not play on this sire

@hippodrome casino

July 25, 2024
Unprompted review
Rated 1 out of 5 stars

Basically they are a bunch of thieves

Basically they are a bunch of thieves. I opened an account, deposited £50, and within seconds, they then locked my account. They are impossible to contact, no email, no phone, no nothing. I've tried to change my password, and never get the email that's supposed to come. I know my account is still 'live' because my user name can't be used by anyone else - I've tried it. I'm about to initiate a charge-back on my debit card. THERE ARE PLENTY OF OTHER OPTIONS OUT THERE, DO NOT USE THESE PEOPLE.

July 19, 2024
Unprompted review
Rated 3 out of 5 stars

Well I didn't realise this casino was…

Well I didn't realise this casino was part of Betway until my account was closed suddenly after winning over £6300 as I was self excluded from Betway anyway the customer service team escalated my request to have my account funds refunded to me and after a few days the operations team agreed and authorised the payment of my account balance be made but I had to send in my bank details and birth certificate so they could manually withdraw to my bank well after 2 weeks constant on chat finding out what's going on I was then sent an email from the said operation team saying they needed another form of photo identification well I sent a long email with chat logs as proof that that promised to send my funds on what I already sent them and I even sent an email to the manager of Betway yeasterday well something worked because suddenly this morning around 9.30am ISH I had an alert from my bank and upon looking I received my full account balance via faster payments so looks like the manager has kicked them in there arses and now I am really buzzing so thank you to the manager and the payments team much appreciated 👍

June 20, 2024
Unprompted review
Rated 1 out of 5 stars

This site is an absolute disgrace

This site is an absolute disgrace. I deposited money then when I tried to take it back out, they wanted proof that I am the card owner! They didn’t need proof to take my money. This is still ongoing at the time of writing but this most certainly seems to be a scam. Stay well clear of these scammers!

June 8, 2024
Unprompted review
Rated 1 out of 5 stars

Spoke to an advisor twice and they told…

Spoke to an advisor twice and they told me to wager £20 to receive the bonus after reviewing my account. After wager £20 I spoke to someone else where I asked why I had not been credited and was told I was not eligible. I asked if why the previous two advisors had encouraged me to spend £20 with no response. Scam.

June 9, 2024
Unprompted review
Rated 1 out of 5 stars

None Compliant and no Fair play policies upheld

After several months of gambling online with Hippodrome Casino and loosing ..my luck changed and I won ..but the blocked my account saying that Thier Sister company Betway required paperwork a year ago and I need to submit...but I didn't use that website over a year ago..(glad to hand over paperwork) but till I won this now come up ..but when I was loosing no such thing was required .They now blocked my account.So if I didn't win it was not an issue ..They are scammers and according to their Section 3 and 4.1 policy they didn't do the necessary. Please think twice when joining them .

May 1, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. I deposited and have now been on live chat twice in a queue of 39 people to be told my free spins had been credited and they still aren't. This is a scam!! So not sign up with them

April 28, 2024
Unprompted review
Rated 1 out of 5 stars

Absolute joke of a company but going by…

Absolute joke of a company but going by the reviews looks like they did me a favour .Deposited £25 got 100% Bonus play with £50 ok this looks good played immortal no chance did fairly ok there and then made the mistake going on that bookies 20P roulette lol ! the usual pile of sh1te blown out went back to deposit oh dear deposit limits daily 25 weekly 25 monthly 25 as much to say thanks for your cash you're now locked out ! Good job it was only £25 !

April 20, 2024
Unprompted review
Rated 1 out of 5 stars

Let you have 1 good win the takes takes…

Let you have 1 good win the takes takes played hundreds tonight the logs you out all games error on the side, if I get back playing rest of money and closing account, but must haven't a problem with withdrawals, bur seeing reviews shows how bad its got

April 6, 2024
Unprompted review

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