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Rated 1 out of 5 stars

I am extremely disappointed with the way Somerset Bridge Insurance has handled my case. I wish I had checked the reviews beforehand, as many customers seem to have had similar negative experiences.... See more

Rated 1 out of 5 stars

Hi the worst company to do business with. I had really bad experience with them. Returned my car 2 weeks ago and today they paid me back only half of the deposit. Without any explanation. Really un... See more

Company replied

Rated 1 out of 5 stars

After paying for Rent to buy for 10 months with £500 deposits I Lost my dad and after notifying this company that I will travel home for the funeral,they told me to bring the vehicle to park it in th... See more

Company replied

Rated 1 out of 5 stars

I just hire a car from this company , and been trying to get in touch for 3 days and getting answer machine saying, " office is shut" I just wonder what happens if I run into trouble, who do I call... See more

Company details

  1. Car Rental Agency

Information provided by various external sources

Hello Everyone & Welcome We are one of the leading PCO companies in London and strive to make your experience one that you will remember for all the right reasons. We understand that each driver has different requirements and that the PCO market is a dynamic and diverse industry which is constantly evolving. We aim to be at the forefront of this change and ensure that all our drivers, new and current are part of this exciting journey with us! Get in touch with us today to see how we can tailor our packages to suit your needs!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

175 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I am extremely disappointed with the…

I am extremely disappointed with the way Somerset Bridge Insurance has handled my case. I wish I had checked the reviews beforehand, as many customers seem to have had similar negative experiences.

I sincerely hope the government and the relevant regulatory authorities take notice of how customers are being treated. The way this matter has been managed has caused me significant financial and emotional distress.

February 21, 2026
Unprompted review
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Rated 5 out of 5 stars

It’s really helpful and good customer…

It’s really helpful and good customer services and really reliable and trustable.

February 19, 2023
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Gurudev,

Thank you for the kind words and we are glad you are enjoying your service with us. Please do not hesitate to contact us for anything that you need.

Safe Driving,

Hirebrid Team

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Rated 5 out of 5 stars

Great service from these guys!

Great service from these guys!
Been with them for a few months now and cant fault them.
They're quick to answer questions and deal with any problems.
I would recommend them if you need a PHV.

January 19, 2023
Unprompted review
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Reply from HireBrid

Dear Steve,

Thank you very much for the review! We try and keep our customers happy. If there is anything else you require please do not hesitate to get in touch with us.

Safe driving!

Hirebrid Team

Rated 5 out of 5 stars

Wonderful and professional service

Firstly I thank the entire team and the management especially Mr Mohammed for their lovely and wonderful services, the Hirebrid team were very professional, friendly and very helpful. I have been humble with The services I received from Hirebrid teams including wonderful staff who were friendly and
very helpful from the start to end. I highly recommend this company for their high level of service and professional works.

August 15, 2022
Unprompted review
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Reply from HireBrid

Dear Mr Farhat,

Thank you very much for the kind review. We are glad that you have liked our service and we will be sure to pass on the comments to Mohammad.

If there is anything else we can do please do not hesitate to contact us.

Safe driving,

Hirebrid Team

Rated 1 out of 5 stars

I just hire a car from this company

I just hire a car from this company , and been trying to get in touch for 3 days and getting answer machine saying, " office is shut"
I just wonder what happens if I run into trouble, who do I call , but also for the money it has to be in the day without delay

May 20, 2022
Unprompted review
Rated 1 out of 5 stars

These people are not providing good…

These people are not providing good service if there car is on rent and paying them money then is ok for them if you tell them I want to return my car they respond you after 3 or 4 days.
I had pay them £500 deposit.when I hired the car from them.I had returned my car more then 3 week they are not replying my email and not giving back my deposit.I try to contact them by email lot of time.if any one facing same issues please contact me.I’m going for legal action.

September 30, 2021
Unprompted review
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Rated 1 out of 5 stars

unprofessional service from this…

unprofessional service from this company one guy who control over the office doesn't have a clue about private hire business behave like idiot or he think people are beggers unprofessional car hire no clear response whatsoever absolute idiot name is Muhammad or something he drowned this company is hell no one else is there to make complain to just this guy has control over the office disgusting

June 4, 2021
Unprompted review
Rated 5 out of 5 stars

Good company to work with

Good company to work with. Been 3 years with them now, had no issues. Definately recommend them.

November 5, 2020
Unprompted review
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Reply from HireBrid

Dear Mr Bloze,

Thank you for the kind words and the 5 star review. If there is anything you need then please do not hesitate to contact us.

Stay safe,

Hirebrid Team

Rated 5 out of 5 stars

Excellent service,Hirebrid team is very…

Excellent service,Hirebrid team is very friendly and helpful on time.They reply ASAP.I’m more then 1.5year with them I’m happy with there service.Even they helped me lot in this COVID-19 pandemic about car rent.
Thanks Hirebrid team and your kind service.😘🙂

October 5, 2020
Unprompted review
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Reply from HireBrid

Dear Mr Mujtaba,

Thank you for your kind words. As always if you require any help do not hesitate to contact us at all!

Drive Safe,

Hirebrid Team

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Rated 5 out of 5 stars

Good Company ,i am so near to own…

Good Company ,i am so near to own Rent2buy Car

Hassan Hassan

September 30, 2020
Unprompted review
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Reply from HireBrid

Dear Mr Cilaaj,

Thank you the review. If you need any help then please do not hesitate to contact the office.

Drive Safe,

Hirebrid Team

Rated 5 out of 5 stars

Good, friendly, efficient, professional service.

I've been renting a vehicle from HireBrid for more than a year now, and highly recommend them as a business partner for any private hire driver in need of a vehicle.

September 27, 2020
Unprompted review
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Reply from HireBrid

Dear Mr Marnitz,

Thank you for your review. If there is any problem or you require any help please do not hesitate to contact us.

Kind regards,

Hirebrid Team

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Rated 5 out of 5 stars

Hirebrid is recommendable

Hirebrid has given me what I was looking for in terms of renting a car.
They are considerate with their costing especially at this pandemic time, bearing in mind the number of passengers/riders has dropped due to the pandemic.
I have and will recommend anyone to rent a car from Hirebrid. They respond to issues instantly.
Thanks
Yakubu Choji-Davou

September 19, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Mr Choji-Davou,

Thank you for the kinds review and I will be sure to pass on the kind words to our team members.

Drive Safe.

Hirebrid Team

Rated 5 out of 5 stars

Great company

Great company . Great people. Great CARS
Thanks Hirebrid

September 19, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Mr Rose,

Thank you for the review.

Hirebrid Team

Rated 4 out of 5 stars

You need to keep your term and…

You need to keep your term and conditions clear.. Make sure you don't change them half-way. Your servicing of cars, you wait until the driver chase you over and over again, I am not impressed, I know there is covid19 issues but you left my car 7 months without service.
You respond well to email which is a good thing.

September 19, 2020
Unprompted review
HireBrid logo

Reply from HireBrid

Dear Mr Ayolie,

I will make sure the service team hear about this and we will strive to be better in this department. Thank you for the review.

Hirebrid Team

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