His Clinic Pty Ltd Reviews 

126
TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

Please do not send goods by Express Shipping, because this requires that I sign for them If I happen to be out at time of delivery, I must collect my goods from post office. This is difficult for me... See more

Rated 5 out of 5 stars

I’ve been facing ED pretty much all my life. I Thank the staff at Hisclinic for their Amazing communication and service they really are the best in the business! I’m gonna try this treatment out and s... See more

Company replied

Rated 5 out of 5 stars

I stumbled across this online medical service while doing an internet search. Thank goodness I did, they are incredible. So nice to just fill out medical history via a form, select the medication reco... See more

Rated 5 out of 5 stars

Had a third party issue with Aus post delivery, which once in contact they rectified immediately, and resent an order same day. Been using these products for a while and they work perfectly. Highl... See more

Company details

  1. Health & Medical

Information provided by various external sources

Visit His Clinic for Erectile Dysfunction treatment from certified doctors! Get an online prescription today for Sildenafil 100mg (non-branded Viagra) & Cialis (20mg and 5mg).


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

126 reviews

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4.7

All reviews

(126)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Straight forward

Straight forward, discreet and provides professional information without the awkwardness of the ol' face to face, would rate higher if I could, keep up the good work keeping us up fellas.

September 27, 2020
Unprompted review
Rated 2 out of 5 stars

Too expensive

2 stars because the website looks ok, but they charge 5x the going AU rate, I wouldn't bother at this price

August 6, 2020
Unprompted review
His Clinic Pty Ltd logo

Reply from His Clinic Pty Ltd

Hi Luke,

I’m very sorry to hear your disappointed with the prices. Please note however, that you are talking about the medication cost in isolation, the total amount you paid was for the medication and the doctor too.

Rated 1 out of 5 stars

Gone bad

Had dealt with before and had no problems, this time ordered and payment made. Not delivered and no response to 6 emails. Who's dysfunctional.

May 22, 2020
Unprompted review
His Clinic Pty Ltd logo

Reply from His Clinic Pty Ltd

I’m so sorry to hear this Lindsay, however we did have major issues during server migration. Please note, we have fixed these issues, brought on more staff and are replying to everyone within 1 business day. Feel free to contact us for an apology in the form of a discount- watch how fast we reply ;-)

Rated 1 out of 5 stars

Previously emailed to query on order

Previously emailed to query on order.
Order placed on 17/05. 3 emails later to advised order completed and a tracking number provided. Tracking number provided not valid and another 3 emails later still no answer. Absolute joke and now to come to think of it. Scam is more likely.

May 21, 2020
Unprompted review
His Clinic Pty Ltd logo

Reply from His Clinic Pty Ltd

I’m sorry to hear this Yin, however we did have major issues at the time and on top of that we changed our main partner pharmacy at the same time and had a myriad teething issues to resolve within days.

Please note, we have fixed these emails issues and our pharmacy is sending tracking details to each patient, every time.

Rated 5 out of 5 stars

This is one of the best and most…

This is one of the best and most trusted online service, I have been using it for a while. I had a minor delay with my delivery but it was all sorted within no time. Customer service team is very prompt and efficent. Keep up the great work. i highly recommend "His Clinc"

April 13, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

A very private way to help with a frustrating problem, Don't have to.waste time going to a GP.
I recommend Hisclinic wholeheartedly. Excellent service!

March 8, 2020
Unprompted review
Rated 5 out of 5 stars

Best Customer service with fastest delivery.

This is one of the best and most trusted online service, I have been using it for a while. I had a minor delay with my delivery but it was all sorted within no time. Customer service team is very prompt and efficent. Keep up the great work. i highly recommend "His Clinc"

February 5, 2020
Unprompted review
His Clinic Pty Ltd logo

Reply from His Clinic Pty Ltd

Dear Sam,

Apologies for the delay in our response time. We usually respond to emails within a few hours but it can take up to 1 business day.

I can see that your order was sent out successfully later the next day and should be delivered to your address today.

Our customer satisfaction is of the utmost importance to us, please feel free to email us at info@hisclinic.com.au so that we can compensate you for this inconvenience.

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