Hishinylady Reviews 

Do not buy anything with this company!!
I bought a game which did not arrive. They said that the Post Office had taken it back. The Post Office had no record and did not recognise the delivery number the company gave to me.
I was told that I could not have a refund, and if I wanted another one, I had to contribute to the costs of replacing the item and shipping costs. RIP OFF!!!

Good delivery. Box was left in good location as I was out. Cheers

Excellent thank you

The book was back to Front&upside down ,is it ment to be like this ?
I bought it for my book mad granddaughter, not sure what to do with it?

A total bag of shit and sell utter crap do not use this company they take your money then when you ask for a refund they block your email address so you can not contact them

Do not order from this company! Charge you taxes . Cheap cheap crap! Received any item nothing like advertised poor quality, I blame myself as I always check out companies on Trust Pilot but didn’t this time .

Games arrived in good time and very pleased with the products

I'm very impressed by the quality of the items and the speedy delivery. I'm also impressed with your efficiency.

Expecting the item to be ready assembled, so I was disappointed to see it wasn't. I bit cheap looking to. It will do as a stocking filler I suppose.

I found exactly what I was looking for and it was a very reasonable price.

I ordered an item back in May which was meant as a birthday gift for my sister. It has never arrived. I have been given multiple excuses, tracking numbers, reasons for delay (custom issues mainly) and it has been 'sent back to China twice. I still have not received the gift, they refuse to offer a refund and the customer service feels automated, noone cares. Do not order from this company!! They are a bunch of scammers! I've sent numerous emails and have saved all communication and next step will report to trading standards. I doubt they'll be able to do anything with a Chinese company though

Lovely phone cover. The side has proper gems and not sequins .
Loved the bracelet for the phone .
Great service too. Packed well.

It's not a case of disliking the product. I purchased the product to use as a scratch repair to some scratches on my car. I started using the product and yes it started working on the small scratches, but as I moved the marker along the scratches it could not fill in the larger scratches, yes it is good for small scratches, but not for larger ones.

Bracelets for my nieces- customised with their birthstones and first initial. Very pleased thank you

I wanted some of those so I'm pleased to receive mine

I'm afraid the first pair I used bent the tip as if they weren't strong enough.

This is, without doubt, the worst company I have ever dealt with.

I ordered a Kraken/Octopus-shaped decanter as a gift in the middle of May. From the website, I assumed this was a UK-based company and expected delivery within a few days.

After waiting around two weeks, I contacted customer services for an update. They provided tracking information claiming the parcel had been dispatched from Nevada, USA, but had been delayed.

At that point I asked for a refund, as it appeared the item hadn't actually been shipped. I was told this wasn't possible because the parcel was already in transit.

I accepted that explanation because the gift wasn't needed until the middle of June, so I thought it would still arrive in time.

Over the following weeks I continued chasing for updates and was repeatedly fobbed off with vague responses and promises. Then, after another month, they suddenly supplied completely different tracking information. This new tracking showed the order had only been placed in Wuhan, China in July—around six weeks after I had originally placed my order.

That meant all of the previous tracking information and communications about the parcel being shipped from Nevada were simply false.

In the middle of July I received a notification from Hishinylady saying the parcel had been delivered—two days after the courier claimed it had been left. The courier never contacted me, left no calling card and gave no indication of where the parcel had supposedly been delivered.

I searched around my property, checked with all of my neighbours and confirmed that nobody had accepted a parcel for me.

From that point onwards I was simply sent round in circles.

The company insisted the parcel had been delivered and claimed their responsibility had ended. They told me it was my responsibility to contact the courier, despite only providing tracking through a third-party tracking website rather than identifying the actual courier who supposedly delivered the parcel.

When I asked for proof of delivery, they either refused to provide it or repeatedly avoided answering the question. They also refused to issue a refund because they claimed they had fulfilled their obligations.

Throughout the entire process they had already taken payment upfront, provided false tracking information, refused my refund request when the item had clearly not been dispatched, and then attempted to pass responsibility onto me once the parcel failed to arrive.

I have never experienced customer service this poor. The whole process has been frustrating, misleading and incredibly time-consuming.

My advice is simple: avoid this company completely.

If something goes wrong with your order, don't expect honest communication, meaningful support or a straightforward resolution.

If I could give zero stars, I absolutely would.