I am absolutely astounded by my experience with this organization. Being able to text in for client interactions is such a cool feature. Their prices were better than anyone else I could find for... See more
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Purchased a CO2/propane detector for my converted van. Great product (accurate description, perfect fit), fast delivery (3 business days to GTA) and super responsive Customer Service (never waited for... See more
I recently bought four roof top bike carrier/rack from Hitchweb. during installation I was trying to switch the locking arm from left to right. One of the rack had a minor manufacturer defect where... See more
Problems began as soon as it shipped. The address was changed when Purolator picked it up from them. When I changed it back to the original address, Purolator penalized me wit 4 more days of shippin... See more
Company replied
Company details
About Hitchweb.com
Information provided by various external sources
Hitchweb is your online Canadian hitch store. We operate out of Canada and sell throughout Canada and the USA. We're just as committed now as when we first started 15 years ago to provide the best and most memorable online experience. It's about offering a good selection of brands, competitive pricing, fast delivery and most importantly, satisfying our customer.
Contact info
PO BOX 53012 SOUTH ST VITAL, R3N3X2, Winnipeg, Canada
- (800) 300-4067
- info@hitchweb.com
- hitchweb.com
Replied to 66% of negative reviews
Typically replies within 24 hours
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Camper equalizer and sway bars
Item arrived quickly, online videos helped with installation, works great and easy to use…price was best I found out there and quality is great!
The hitch arrived when expected and was…
The hitch arrived when expected and was straight forward to install. Thanks.
Purchase was easy and delivery was…
Purchase was easy and delivery was quick. Install instructions were accurate allowing for fairly simple installation for first time installing.
Thanks, Mike M
Hitch order
I am happy with the order process and delivery time but one thing I would like to bring up. I had found the same hitch in different website (part engine) and price is about $30 dollars lower as soon as I placed my order with Hitchweb. I contacted Hitchweb and see if I can get a price match. Unfortunately, they told me I need to get a price match before I placed my order. I am a bit upset since I just placed my order. I hope Hitchweb can be flexible on this price match policy or keep their price more competitive to others.

Reply from Hitchweb.com
Great company
Amazing company, was looking for a specific hitch for a long time with no luck until i contacted Hitchweb. Next day delivery. Don't hesitate.
Website process two of the same items…
Website process two of the same items for me contacted the company was handled in a professional and timely manner.
And I'm receiving my products that I ordered a few days ago today very pleased and happy with the service
Hitchweb made the mistake of sending me…
Fast shipping. Good product.
They just forgot to send shipping email, was not in my junk box
Great prices, quick delivery
Ordered a Draw-Tite hitch for my 2016 Mazda 3 in order to mount a bike rack. The hitch arrived so fast it surprised me (next day). The Price was good, free shipping. The hitch was easily installed by one person without any jacks/lifts required.
I would order from Hitchweb again.
Fast shipping...
No pickup service
Delivery is too late. I live in Surrey. I saw my parcel departured from Langly. I prefer to pickup service.But I don't see any pickup service online.

Reply from Hitchweb.com
Fast....and exactly what I…
Fast....and exactly what I ordered...ill surely use this site again...2 days at my door ✌
The box was a little beat up but that…
The box was a little beat up but that was Purolator. Great product.
It’s a hitch
It’s a hitch. Nothing special. Delivery was really quick.
Directions that came with it we’re not even close to the vehicle I bought it for. They were for a 2016 Kia Sorento. So I had to do a little digging to make sure it was the right one for my 2020 Hyundai Santa Fe.
It was & it fit good.

Reply from Hitchweb.com
Great that there is a Canadian option…
Great that there is a Canadian option for ordering these kinds of parts online. And with competitive pricing, too. The 3 parts I ordered came in 3 separate shipments, which I found a little odd, but all arrived quickly. Overall, ordering was quick and easy.
I ordered the frame mounted tie down…
I ordered the frame mounted tie down receivers & turnbuckles. All parts ordered arrived very quickly. The system was easy to install. Although I haven't picked up my camper yet I am very satisfied with Torklift & their products, their products are high quality. You won't be disappointed with any of their products based on what I purchased.
John ✌😷
Excellent service and super fast…
Excellent service and super fast shipping!
Asked a question about the product and replied within 1 day and received the product with perfect condition 2 days after purchased.
Fast!
Only took 1 day!!!! Unbelievably fast shipping. Product is great and high quality to. Very impressed and will buy from here again!
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