I am absolutely astounded by my experience with this organization. Being able to text in for client interactions is such a cool feature. Their prices were better than anyone else I could find for... See more
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Purchased a CO2/propane detector for my converted van. Great product (accurate description, perfect fit), fast delivery (3 business days to GTA) and super responsive Customer Service (never waited for... See more
I recently bought four roof top bike carrier/rack from Hitchweb. during installation I was trying to switch the locking arm from left to right. One of the rack had a minor manufacturer defect where... See more
Problems began as soon as it shipped. The address was changed when Purolator picked it up from them. When I changed it back to the original address, Purolator penalized me wit 4 more days of shippin... See more
Company replied
Company details
About Hitchweb.com
Information provided by various external sources
Hitchweb is your online Canadian hitch store. We operate out of Canada and sell throughout Canada and the USA. We're just as committed now as when we first started 15 years ago to provide the best and most memorable online experience. It's about offering a good selection of brands, competitive pricing, fast delivery and most importantly, satisfying our customer.
Contact info
PO BOX 53012 SOUTH ST VITAL, R3N3X2, Winnipeg, Canada
- (800) 300-4067
- info@hitchweb.com
- hitchweb.com
Replied to 66% of negative reviews
Typically replies within 24 hours
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HitchWeb review
Well organized website, good pricing, easy ordering, fast delivery and fast response by customer service to a delivery question I had.
Fantastic experience⁰
I ordered a torklift system and it is sweet when everything is proper fitment and all parts and instructions are intact.The folks at hitchweb confirmed my request for proper fitment.My order arrived as I expected but 1 box was late,but we were notified by email that it was coming from a different location.The installation of the system was a breeze and I love how after installing it myself, I get a feel for how strong this system is.Awesome purchase and the service is top drawer.!!
Trustworthy service
I received great service from Hitchweb & they were a pleasure to deal with. Product arrived in a timely fashion with all parts & pieces complete. I would recommend using them again.

Reply from Hitchweb.com
Good price
Very easy to order. They even called to confirm that I ordered the right hitch! Fast shipping!
Tork lift products are excellent
Tork lift products are excellent, I have used them before. When I called hitchweb to help me find the product part numbers I needed, their service was prompt and courteous. I received the rear set of camper tie down brackets quickly but the front set took an extra week. Maybe they were shipped from a different whse or something, l don't know. Overall it was a good 👍 experience. Got my products, they installed easily. I am very happy 😊. Thanks again.
Great service ,thank you
Best price and fast delivery!
They were helpful in finding exactly…
They were helpful in finding exactly what I needed for my vehicle and kept me informed on the progress of any back ordered items
Web site easy to access and use
Web site easy to access and use. Fulfillment and shipping very good. Price competitive. Recommended by a family member familiar with this product.
Waiting for warmer weather to install.
Easy to use webpage and prompt delivery
Easy to use webpage. Quick delivery of the hitch and easy to install as promised. Highly recommended.
I was amazed on pricing of this B&W…
I was amazed on pricing of this B&W hitch, cheapest place in Canada and free shipping! Came in 2 boxes, easy order, order fill and shipping. Can’t wait to open it up and get it put together and into the truck!
Fantastic!
Best prices I found! Free shipping and mailed immediately after ordered. Great updates on when shipped and such. This has been the best service I've ever received.
delivery was fast but as of yet have…
delivery was fast but as of yet have not used it as my trailer is in 3 ft of snow. Ill let you know in June. Thanks
Installation was exactly per Curt YouTube…
Installation was exactly per Curt YouTube video. ~ 60 minutes including cleanup. No fuss - all parts worked well. Looks great!
Purchased trailer hitch for '17 corolla…
Purchased trailer hitch for '17 corolla in March 2021. Website was easy to navigate, price was comparable or cheaper than other on-line retailers, and hitch showed up within a few days of placing the order. Well packaged and looks good.
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