Hitchweb.com Reviews 6,122

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I am absolutely astounded by my experience with this organization. Being able to text in for client interactions is such a cool feature. Their prices were better than anyone else I could find for... See more

Rated 5 out of 5 stars

Purchased a CO2/propane detector for my converted van. Great product (accurate description, perfect fit), fast delivery (3 business days to GTA) and super responsive Customer Service (never waited for... See more

Rated 5 out of 5 stars

I recently bought four roof top bike carrier/rack from Hitchweb. during installation I was trying to switch the locking arm from left to right. One of the rack had a minor manufacturer defect where... See more

Rated 2 out of 5 stars

Problems began as soon as it shipped. The address was changed when Purolator picked it up from them. When I changed it back to the original address, Purolator penalized me wit 4 more days of shippin... See more

Company replied

Company details

  1. Car Accessories Store

About Hitchweb.com

Information provided by various external sources

Hitchweb is your online Canadian hitch store. We operate out of Canada and sell throughout Canada and the USA. We're just as committed now as when we first started 15 years ago to provide the best and most memorable online experience. It's about offering a good selection of brands, competitive pricing, fast delivery and most importantly, satisfying our customer.


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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Replied to 66% of negative reviews

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Rated 5 out of 5 stars

HitchWeb review

Well organized website, good pricing, easy ordering, fast delivery and fast response by customer service to a delivery question I had.

April 2, 2021
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Rated 5 out of 5 stars

Fantastic experience⁰

I ordered a torklift system and it is sweet when everything is proper fitment and all parts and instructions are intact.The folks at hitchweb confirmed my request for proper fitment.My order arrived as I expected but 1 box was late,but we were notified by email that it was coming from a different location.The installation of the system was a breeze and I love how after installing it myself, I get a feel for how strong this system is.Awesome purchase and the service is top drawer.!!

March 26, 2021
Unprompted review
Rated 5 out of 5 stars

Trustworthy service

I received great service from Hitchweb & they were a pleasure to deal with. Product arrived in a timely fashion with all parts & pieces complete. I would recommend using them again.

March 24, 2021
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Reply from Hitchweb.com

Hello Trevor,

We are so glad to hear this great review and appreciate your support!

Thanks so much,
HITCHWEB CANADA

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Rated 5 out of 5 stars

Tork lift products are excellent

Tork lift products are excellent, I have used them before. When I called hitchweb to help me find the product part numbers I needed, their service was prompt and courteous. I received the rear set of camper tie down brackets quickly but the front set took an extra week. Maybe they were shipped from a different whse or something, l don't know. Overall it was a good 👍 experience. Got my products, they installed easily. I am very happy 😊. Thanks again.

March 19, 2021
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Rated 5 out of 5 stars

Web site easy to access and use

Web site easy to access and use. Fulfillment and shipping very good. Price competitive. Recommended by a family member familiar with this product.
Waiting for warmer weather to install.

March 12, 2021
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Rated 5 out of 5 stars

I was amazed on pricing of this B&W…

I was amazed on pricing of this B&W hitch, cheapest place in Canada and free shipping! Came in 2 boxes, easy order, order fill and shipping. Can’t wait to open it up and get it put together and into the truck!

March 12, 2021
Rated 5 out of 5 stars

Fantastic!

Best prices I found! Free shipping and mailed immediately after ordered. Great updates on when shipped and such. This has been the best service I've ever received.

March 11, 2021
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Rated 5 out of 5 stars

Purchased trailer hitch for '17 corolla…

Purchased trailer hitch for '17 corolla in March 2021. Website was easy to navigate, price was comparable or cheaper than other on-line retailers, and hitch showed up within a few days of placing the order. Well packaged and looks good.

March 8, 2021

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