HitPay Reviews 435

Trusted and convenient! I love their features. Easy to use. Now they have the pay to phone is just amazing!!!

Hello HitPay Team,

I would like to sincerely thank the HitPay support team for their professionalism, responsiveness, and the quality of assistance provided throughout our communication. The support experience has been excellent, and we truly appreciate the time and effort your team invested in helping us.

At the same time, I would like to respectfully share a suggestion as an international non-resident founder operating a fully legitimate and transparent UK company.

I believe there is a growing number of compliant international entrepreneurs and non-resident business founders who would greatly benefit from having clearer pathways to access HitPay’s services in the future. Expanding support for transparent and legally structured international businesses could become a strong long-term opportunity for HitPay’s global growth and ecosystem expansion.

We sincerely hope the leadership team will continue exploring solutions and frameworks that may allow more legitimate international founders to work with HitPay in the coming years.

Thank you once again to the entire support team for the professionalism, transparency, and respectful communication shown throughout the process.

Best regards,
Dostonbek Usmonov

I just started to register, im still in the middle of setting up so far.. at this point everything feels great and im already starting to picture my business glooming here on

very easy to use. No need any dongle to accept payment easily for customer that want to use credit card, just using handphone only.

Very useful, user friendly and convenient

Very good for business

Helpful on onboarding process even for a small company like mine, the service provided by them also very intuitive and easy to use 😁👍🏻

Removal of feature without prior notice that disrupted my company's operation & services. Charging method feature "Card" for card manual entry – Impact on Booking.com VCC Processing and risk revenue/operation fundings. Need to find out from Hitpay's support and they just coldly dropped a notice we no longer support this feature without explanation and further replies.

Really good support team and fast respond time.

Makes receiving payment so easy and effortless, especially that now we can accept cashless payment on my iPhone.

Verification and payouts to your bank account takes long compared to other payment gateway providers. Dealing with compliance team is a pain, emails/texts often go unanswered, requiring multiple follow ups. Not sure if it's just this particular lady staff or if all other staff are like this as well.

It has been 1 week and I'm still waiting for compliance team to verify our ACRA. We had used other payment gateway providers and it has never taken this long.

Edit: Agfa from compliance has since stepped in to help with resolving the issues. The management also took the feedback seriously.

I like hitpay, however at pos when you adding products your have to do 1 by 1 and save because if you don’t you loose all the quantities you previously uploaded on the same products category and there’s no way to undo then you have to repeat and repeat over again to upload. And it’s frustrating.

Have been using Hit Pay since last 4 years for my business and work life couldnt be more simpler. Fast payment processing, easy payouts, less processing fee. user friendly POS system. Customer service is also easily reachable and works fast in resolving any issues. Thanks for continous support and I wish you guys great sucess in future.

Handy payment system. Makes it easy to look after my inventory and mass in person payments pretty seamless! Love the constant updates they’re making to expand their payment capabilities across SEA. The team is also helpful and always at hand to offer support!

Thank you hitpay youre my hero youre the best

Very convinient and easy
Very user friendly payment gateway

As an SMEs, HitPay really help me ease the payment gateway for my customer. With an option for Buy Now Pay Later, buying power increase and help the growth of the business

At first, I was satisfied with the service. However, my account was unexpectedly closed without any clear reason or prior notice. I contacted support but did not receive a helpful explanation.