The customer service is extremely…
The customer service is extremely unhelpful, once you have paid they do not care at all.
I highly recommend you to never purchase anything from this company.
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The customer service is extremely unhelpful, once you have paid they do not care at all.
I highly recommend you to never purchase anything from this company.
Best company for chair. I bought from Sweden and their delivery was very fast and free.
Their customer is really good, they really care about you as customer.
I'm very happy with the chair, I looked everywhere in Sweden but hjh officehad the best offer for the chair.
So I gladly recommend them even if you don't live in Germany.
Good job guys!
I ordered a set of casters (wheels) for my favorite office chair. When the package arrived at the post office here in Stockholm, three of the wheels were missing from the opened bag. The company immediately sent me 5 new wheels, this time more securely packed since it was Christmas rush. Would you believe that I had measured incorrectly and the shafts were too small! When I confessed my error to customer service, they immediately sent me a new set, no questions asked. What great customer service - thanks Sarah (HJH Office GmbH)!
I have no idea where my order is, and they have not replied back to my emails asking to track my order.
It is very clear on their web site that they deliver to home adress in Stockholm.
It turns out they don't. It's a lie.
The customer service is extremely unhelpful, once you have paid they do not care at all.
I highly recommed to never purchase anything from this company.
Good product, seams to be robust and it looks as I expected. Good homepage and easy to navigate and choose between all products.
Hi, I havn`t recieved my order yet.
14 days it`s to long time to wait.
And a very, very bad connection with your freight company about tracking number to follow the parcel.
So far away isn`t it between Germany and Sweden.
Not nice at all.
Dan
Sweden
Not respect customer and bad service
Quality so bad
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