HM Cosmetics Reviews 

319
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly welcoming, friendly team who consistently make everyone feel completely comfortable, valued, and relaxed from the moment they arrive at the premises. Consumers note that the professional staff provide detailed explanations and exceptional customer care throughout every single beauty procedure. Though some customers initially felt nervous before their appointments, the supportive personnel quickly put them entirely at ease with reassuring conversations. Reviewers consistently highlight the stunning and exceptionally clean salon environment, expressing absolute delight and full satisfaction with their wonderful aesthetic results.

What people talk about most

Staff

Consumers find staff to be positive, highly professional, and welcoming during every visit. Reviewers... See more

Service

Users describe positive interactions with service, highlighting professional staff who make consumers feel... See more

User experience

Reviewers highlight positive aspects of user experience, frequently mentioning that staff members are... See more

Product

Clients share positive opinions on product, expressing high satisfaction with cosmetic treatments like lip... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that consumers are made to feel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was my first time having Botox and I was a little nervous, but Olivia was absolutely amazing! She instantly put me at ease, explained everything clearly, and made the whole experience so comfortabl... See more

Company replied

Rated 5 out of 5 stars

I’ve been coming here for Botox and fillers for years, and I couldn’t be happier! The whole process is always so thorough and professional — everything is clearly explained, and I always feel complete... See more

Company replied

Rated 5 out of 5 stars

I had Lip Blush with Robyn, she was so knowledgeable and professional. Reassured me throughout the treatment and spoke me through what was happening at each step. I was so anxious about the pain but a... See more

Company replied

Rated 5 out of 5 stars

Amazing salon! I’ve been here a few times now and will definitely keep coming back. Everyone is so lovely, it’s super clean, and I always leave feeling 10/10. I recently had the 3ml glow up package wi... See more

Company replied


Company details

  1. Cosmetics Industry

Written by the company

Here at HM Cosmetics, we have 1 goal in mind; to make you feel comfortable from the second you walk through our salon doors, until the moment you leave. We believe that everybody deserves to feel great about themselves. We offer an exclusive range of industry leading non surgical cosmetic treatments as well as general beauty treatments. Our local friendly team have been carefully selected and trained to the highest standard. With constant innovation within the beauty industry, we strive to be the best at what we do.


Contact info

4.9

Excellent

TrustScore 5 out of 5

319 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(319)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Cannot recommend enough

Cannot recommend enough, will never go anywhere else for my beauty treatments and lip filler!

August 27, 2024
Unprompted review
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Reply from HM Cosmetics

This is so sweet thank you honey x

Rated 5 out of 5 stars

Excellent clinic

Girls are super friendly, Robyn is excellent, takes time to listen to the results I want to achieve and advises on what will work best for me looking for a more subtle tweak. Highly recommend the clinic.

August 23, 2024
Unprompted review
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Reply from HM Cosmetics

Thank you so much Sarah! x

Rated 5 out of 5 stars

Holly is amazing

Holly is amazing, I trust her completely with her recommendations. I’ve been following her for so many years and I finally made that jump to get a treatment done. Very happy with what I had done

August 17, 2024
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Reply from HM Cosmetics

Were so glad you're happy with your results! We hope to see you again soon x

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Rated 5 out of 5 stars

Had lip filler with the lovely Robyn

Had lip filler with the lovely Robyn, was very nervous and need not have been. Robyn was very professional and calming. Love visiting this salon. Should not have waited so long, wished I’d have got done ages ago. Need to go more often 👄🫶🏼 had microblading & lashes as well here. Can’t wait for next visit.

August 16, 2024
Unprompted review
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Reply from HM Cosmetics

Thank you so much Joanna this is so sweet! We cant wait to have you again xx

Rated 5 out of 5 stars

Great Brow Experience

Had a great experience getting my brows microbladed with Robyn. I was very nervous but was quickly put at ease! Very pleased with the results so far, looking forward to my top up visit.

August 10, 2024
Unprompted review
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Reply from HM Cosmetics

We are so happy you're pleased with your results! We cant wait to see you again xx

Rated 5 out of 5 stars

Wonky lips to perfect lips

Where to start firstly I botched my lips somewhere else ( butterfly lips ) wich made them uneven and looking horrible just before my bday so I message Holly if she could help and to my surprise she offer to make them look better without dissolving them completely I was so happy because I know many injectors wouldn't do it and let me tell u not only she help me but she make magic when she finished they look perfect I wanted to cry , now they even plump they perfect I learn my lesson and will not go to anyone else ever again , she saved my bday and I'm so grateful thank u so much ❤❤❤

August 13, 2024
Unprompted review
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Reply from HM Cosmetics

This is so so sweet! We are soo pleased that you are happy with your results, and we really hope you had the best birthday and felt your most beautiful! We will see you again soon angel xx

Rated 5 out of 5 stars

AMAZING RESULTS!

AMAZING RESULTS!! I wouldn’t go anywhere else to get my work done. Such a friendly team and so professional. I always recommend people to come here as they are so talented💓💓💓I’ve been here for a non surgical nose job, lip filler, chin filler and jaw filler.

August 6, 2024
Unprompted review
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Reply from HM Cosmetics

Thank you so much! You are always such a pleasure to have, we will see you soon beautiful! xx

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Rated 5 out of 5 stars

Had the 3ml package done with Robyn who…

Had the 3ml package done with Robyn who was amazing made me feel at ease was so lovely! Done an amazing job im so happy with the results , talked me through everything! I’m booking again ! Would go no where else very professional and everyone was so lovely! Thankyou all xxx

August 8, 2024
Unprompted review
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Reply from HM Cosmetics

Thank you soo much Chloe! We cant wait to see you soon x

Rated 5 out of 5 stars

Best Brows Ever

I’ve had my eyebrows done by the fabulous Robin and I can’t recommend her enough. Over the past eight years I’ve had my brows microbladed by 5 different people I’ve even gone as far as having them removed (painful) because I wanted the perfect brow, Robin has achieved this. She so professional, polite and gentle with a definite eye for detail. I’m so happy with my brows that I’ve booked back in to have my eyelashes done. Can I also say the young lady who welcomed me at the reception offering me a choice of cold drinks on a very hot day was also lovely and very welcoming, I was a very nervous 50 year old walking into the unknown and these to young ladies made me feel extremely welcomed and at ease. Thanks HM cosmetics 5*****

July 18, 2024
Unprompted review
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Reply from HM Cosmetics

This is so so sweet, thank you so much. We are so happy that you are loving your new brows, and it is such a pleasure to have you, we hope to see you again soon xx

Rated 5 out of 5 stars

Got my lips done by Tazmin

Got my lips done by Tazmin, she did an amazing job so gentle , so welcoming. Absolute star, amazing service. Took time to listen to my questions and gave me honest answers.

I never write reviews for anything so trust me shes amazing.
Dee xxx

July 26, 2024
Unprompted review
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Reply from HM Cosmetics

We are so happy you had such a good experience, we really hope to see you again soon! Thank you so much xx

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Rated 5 out of 5 stars

I love going to HM Cosmetics

I love going to HM Cosmetics. Not only are the treatments 10/10 the staff are friendly and welcoming, you can tell they look out for each other. I got SP eyebrows and have already received lots of compliments!

July 26, 2024
Unprompted review
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Reply from HM Cosmetics

Thank you so much Katie! xxx

Rated 5 out of 5 stars

This is the second time I’ve been to HM…

This is the second time I’ve been to HM Cosmetics in Sidcup. The first time was for lip filler and the second time was for cheeks. Cheeks were more recent but I’m already pleased with the results. My lip filler was done probably over a year ago and still looks good and no migration. Both were done by Robyn. All the staff are lovely and the venue itself is really clean and well presented.

July 19, 2024
Unprompted review
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Reply from HM Cosmetics

Were so happy your lips are still looking amazing! We hope to see you again soon xx

Rated 5 out of 5 stars

The best in the game!

Always 10/10 results with HM cosmetics. Robyn has done my semi-permanent lip blush, brows and chin filler this year and she is so attentive and thorough with her work. I visit the Sidcup salon frequently and I wouldn’t trust anywhere else. I highly recommended HM cosmetics for aesthetic treatments.

July 23, 2024
Unprompted review
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Reply from HM Cosmetics

Thank yo so much! We really hope you love your results! xx

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Rated 5 out of 5 stars

I now won’t go anywhere else!!

I’ve been coming to HM about twice a year since 2022 and I now won’t go anywhere else! Holly is great at achieving my desired look. Holly is able to give me full but natural looking lips and is great at balancing your face. Thanks Holly ❤️

July 11, 2024
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Reply from HM Cosmetics

Were so glad that you always love your results, thank you so much! xx

Rated 5 out of 5 stars

10/10 lashes

First time going to HM cosmetics, I went to their Greenwich location which was really easy to find. I had my lashes done by Tazmin who was really friendly & chatty, she was realistic when I told her what I was wanting to achieve & I left it with her to do what she thought was best & I couldn’t be happier & I’ve had so many compliments. 100% would recommend.

July 7, 2024
Unprompted review
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Reply from HM Cosmetics

Thank you soo much Shannon! We hope to see you again soon xx

Rated 5 out of 5 stars

Amazing service

Amazing service! Very friendly and welcoming. It was my first time attending and i honestly felt so comfortable!

I am in love with my results I will definitely be coming back for a top up’

July 2, 2024
Unprompted review
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Reply from HM Cosmetics

We are so glad you love your results, and we cant wait to have you back! xx

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