I don’t like the insistence of requesting comments on my experience and continuously sending emails on the matter, before the problem is resolved!! I find it very unethical! As if the matter will b... See more
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Honestly it was just a mix up I was actually trying to get some products from SHEIN and when I did I was taken to hobbyalways and money was deducted from my account. I cancelled the membership but not... See more
This company is scamming you of your money...they deducting from your accounts and says they converting it into credits..They using SHEIN is a front..to get your details... Today the 18 July 2024..... See more
My experience with you guys was excellent. Quick to answer my concerns and to address my problems. If it was possible I would rate you 20 star, but we only have 5 stars🥹
Hasn’t replied to negative reviews
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Andy helped me get a refund
just want to commend marshall for…
just want to commend marshall for assisting me well and for the Good Serivice. marshall did a great job!. Thank you for the Help Marshall.
Good service
Great customer service from Paula
Great customer service from Paula. Issue resolved quickly.
I wanted to return an order
I wanted to return an order. The support was very friendly and gave me their email address that handles such things, there is a star deduction because I have to write an email instead of the support taking care of it directly.
EDIT: -2 Stars cause the support dont understand what i want , and now i wrote 3 times the same email about the order and retour and they responsed with an automatic email that they really hard working to send all orders in 24-48 hours.
They have good service to customers
They have good service to customers
I had some problem with the order but…
I had some problem with the order but it was solvet with Zoe, thanks to your team and you, everything its nice now
Thanks for help.
WARNING !!! This is a real scam
This is a real scam. And to top it all off, they encourage you to put a good review on Trustpilot so you can be reimbursed for their scam.
I curse you Hobbyalways, I'm going to spread your scams on most sites and it's not your "fine words" that will change your actions.
I'm sure that one day you'll get a comeback, I'm looking forward to it....
Took too long to refund me.
Took too long to refund me.. Consultant.. Kevin
I think the customer care is good
I think the customer care is good
Good services
Good services and answer on you quickly if you have a problem
Good Overall Experience
The support team was interactive! Got a response on ease! Had some Issues but was sorted instantly! Appreciate your Good work!
Experience was good
Experience was good, I had queries and they there most helpful and responsive too
The website seems good
The website seems good, but i accidently made an account
I surprised that money extracted from…
I surprised that money extracted from my bank account through this app. Or website despite I didn't sign up or even know about it ... How I can solve this problem???
My problem solved
Bob contacted me and helped to solve my problem. The respond was soon. Customer service is really good. Thanks for the help.
Buying good appreciation
With a false facebook ad, they robbed me this way:
I bought an item I never received, they claimed it was a membership....
Then trying to buy my good appreciation on trustpilot with a refund
Be aware
Unhappy
Unhappy. I have no idea how this debit order started in the first place
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