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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, knowledge, and passion for their products. Many consumers appreciate the wide range of products available and the ease of ordering. The delivery service is frequently mentioned as fast, efficient, and well-packaged, with items arriving in perfect condition. However, some customers also noted occasional delays in shipping or minor issues with product packaging, such as dented boxes. A few people mentioned that the actual posting of their order took longer than expected, and in some instances, delivery times were longer than initially suggested.

What people talk about most

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast and quick delivery, with... See more

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the good... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the prompt, efficient, and... See more

Order

Users describe positive interactions with order. Customers consistently praise the ease of ordering, quick... See more

Staff

Consumers find staff to be positive. Many reviewers praise the helpful, friendly, and knowledgeable staff,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, communication was really good. They even gave us free express shipping.. Over the last few years we have bought 3 RC cars (Blackzon Slyder) and a few batteries ( and friends have bought... See more

Rated 5 out of 5 stars

Funnily enough I was a regular customer of Hobbyco in the 80s, at their George Street Store. I remember then the extensive range of products they stocked. I moved interstate and have never really foun... See more

Rated 5 out of 5 stars

Ordering and fast delivery was a breeze. My young adult son is a - pop culture aficionado with One Piece merch at the top of his list. He insisted this model was placed on top of his 21st birthday c... See more

Rated 5 out of 5 stars

Clearly having the different items to add to my set. Plus the courtesy given even for online purchases. But for me the most fascinating situation was when we were in Sydney having travelled from Que... See more


Company details

  1. Hobby Store
  2. Anime Club
  3. Collectibles Store
  4. Figurine Shop
  5. Model Train Store
  6. Model Shop

Written by the company

Hobbyco is Australia’s most established hobby specialist, proudly serving customers since 1935: Hobbyco, 90 years of Serious Fun. If you’re looking for a hobby shop in Sydney, visit our flagship in the Queen Victoria Building (QVB)—around 600 square metres of wall-to-wall hobbies with an operating model train set, often described as the largest hobby shop in the Southern Hemisphere. You’ll also find us in Macquarie, Rhodes, Liverpool and Burwood, or shop nationwide at hobbyco.com.au with fast delivery across Australia. Discover one of the widest hobby ranges in the country: model kits and hobby tools, paints and airbrushes; model trains and scenery; die-cast (diecast) planes and cars; slot cars and digital track systems; radio control (RC) cars, trucks and boats with batteries, chargers and parts; jigsaw and 3D puzzles; board and card games; plus anime and pop-culture collectibles. For anime and pop culture fans, explore figures, model kits and merchandise from Naruto, One Piece, Dragon Ball, Star Wars and Gundam/Gunpla. Diecast collectors can shop for aviation liveries featuring Qantas, Jetstar, and Virgin Australia, as well as diecast cars showcasing Ford and Holden, and Formula 1 teams such as Red Bull Racing, McLaren, and Mercedes-AMG. Hobbyco is an authorised stockist of trusted global brands so that you can count on genuine products, manufacturer support, and the latest releases. Shop LEGO, Bandai Hobby (Gunpla), Tamashii Nations, Banpresto, Tamiya, Hornby, Bachmann, Airfix, Revell, Ravensburger, Corgi, Carrera, MJX and OKTO Sensory Art, along with many other favourites. Proudly Australian-owned and family-run, Hobbyco is trusted by generations for quality, value and excellent service. From our landmark QVB hobby store to our online hobby store serving customers Australia-wide, our goal is to inspire creativity, connection and community through the joy of hobbies. Serious Fun since 1935.


Contact info

4.9

Excellent

TrustScore 5 out of 5

104 reviews

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Rated 5 out of 5 stars

The best hobby store in Australia

The best hobby store in Australia! Whatever your budget or your hobby they have something for everyone. Each time I go in store I learn something new about my modelling hobby. My online orders have always been delivered quickly, and I’ve never needed to return anything as the products are always as described.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Slot car purchase

Fantastic experience from start to finish with purchase of slot car, excellent communication will buy from again.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

Revisiting Hobbyco after 40+ years (albeit online)

Funnily enough I was a regular customer of Hobbyco in the 80s, at their George Street Store. I remember then the extensive range of products they stocked. I moved interstate and have never really found another place here in SA that has the same products. A bit of difficulty with stock availability (Humbrol paint mainly) which was sorted out by Hobbyco in a satisfactory manner. A bit of a delay in shipping, but it all worked out in the end.

September 3, 2025
Unprompted review
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Rated 5 out of 5 stars

My initial purchase has fullfilled my…

My initial purchase has fullfilled my expectations. The item was as described. The delivery was excellent, swift and very well packed. I will certainly be back to purchase my next projest. Well done guys!!

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

easy ordering experience and the blackzon slyder is great value

Easy to order, communication was really good. They even gave us free express shipping.. Over the last few years we have bought 3 RC cars (Blackzon Slyder) and a few batteries ( and friends have bought the same ones) and it's been a good experience every time. The Blackzon Slyders are fantastic quality and value. Its also great that you can order spare parts for these cars through hobbyco when most other cars at this price point aren't designed to be repaired or parts don't actually exist

September 17, 2025
Unprompted review
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Rated 5 out of 5 stars

There was a (temporary) hiccup with delivery

There was a hiccup with delivery, but the team notified me in advance and also fixed it. I am a regular buyer from this site and love a good deal when it comes. I used to live in Sydney, but am now living in Canberra which has few hobby outlets. I buy most of my stuff online but always visit Hobbyco when back in Sydney. I just love the physical atmosphere of a store. It is like being a kid again only you have more pocket money ;-)

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great shop with great value

I have shopped with this store a great deal and they are great value for money.
I just wish they would have cheaper postage, but it is free over $150.
They have a great range but it seems to be getting smaller. This is unfortunate.

September 2, 2025
Unprompted review
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