HobbyMaker Reviews 

I must say I was surprised to see that HobbyMaker has low review ratings. I really can’t grumble at the service I have received. I have placed a couple of orders now and both have arrived within a reasonable space of time. I did have one query about an item and contacted customer services, they got back to me really quickly and answered my questions.
It’s a shame for the few who have not received the same level or service, but I am also sure there will be a lot of others who have.

Hobbymaker have great deals, on great items from different brands like crafters companion, hunkydory, We R Makers ect. Free phone number, one P&P on all items. Friendly call centre staff & very helpful with issues. Happy to recommend with quick delivery. Had no issues.

I have always found the staff very helpful and friendly,when they say delivery will be within 4______10 working days I have in most cases got it in 4/5 days have been very pleased, people should remember that it is sometimes the post office with the delays.

I've had no problems with anything i've ordered. There was a small issue that was easily resolved. It's been a great service and I enjoy watching all the different crafts.

Good products, good prices, postage cap great if ordering a lot. Delivery is a little slower than some sites.

I enjoy watching HobbyMaker not everything is my choice I watch what I enjoy when new compa is arrive on the screen I watch the first programme then it up to me if I like it or not. It can be very entertaing, informative and you have a good choice. That part is 5 star but the delivery let's them down and the shouldn't use the craft company,as an excuse for poor service.

I have found the company great having used it for last 2 years,the customer service has been very helpful even though sometimes a long wait on phone,but after all is free number.I have had 3 times when needing to contact about missing orders.Two were soon rectified and I recieved replacements quickly.The third did take longer recently needing 3 weeks to be sorted and phoning each week but now missing items delivered.Each time the ladies on phone were very polite and helpful.
I would recomend all crafters to try company,programs very informative even when I do not need products I learn so much about papercraft and plenty of new ideas for me.

Love watching the programmes to get ideas. Delivery is a bit slow but have never had any problems with orders arriving. All purchases are very good quality.

You Always Get Fabulous Service With HobbyMaker They Really Care About You And What Your Ordering And They Always Are Happy To Take Your Call And Its A Pleasure To Watch The Presenters Inter Act The With Clients Whos Showing You There Goods Hobby Maker Is A BRILLIANT SHOW

Have been with Hobbymaker from start but due to orders missing, orders taking forever to arrive, orders placed and then not being told no longer available after accepting the order I have now stopped ordering from Hobbymaker. Also companies using Yodel as their delivery choice very bad service damaged packaging and delivering to the wrong address etc. I now order from the companies themselves much better service and quicker delivery.

Ordered the craftsganza box. It was delivered really quickly. Smooth process from ordering to delivery.

Call centre very helpful and polite, Yodel delivery boys great thank you

Have always had good service from Hobbymaker and customer service has always been polite and helpful on the few times I’ve had a problem with an order sorting it out for me very quickly and accurately. When I had a problem with an order going through twice by accident they sorted it out before a double payment had time to be taken from my account. Good work Hobbymaker keep it up.

Great bargains great prices
Quick delivery

Loved the sticky back card I received today , I have a caravan die set from tonic which this card will come in useful for as the colours are fab. The size of the box the product came in was far too big, for pack 60 A5 slimline card stock so maybe you could save on packaging…

I like to watch Hobbymaker and have order at least 8 times however I am always disappointed at the wait for the items to be delivered, Crafters Companion orders normally arrive after a few days which is great but other suppliers are always over well over a week, for this reason I have stopped ordering goods unless it's a really good deal and something I know I'm not gonna need to use in the following 2 weeks.
My other criticism is particularly with Crafters Companion, their mega deals just seem to be the same items rehashed into mega bundles week after week.

I have ordered and received a lot of parcels, I think I might of got carried away a big bit, but out of all the products I’ve ordered I’ve only had two not turn up, I wrote polite emails and received polite responses and as for my two missing parcels they made sure I got them. Thank you so much. When I said I had lots of parcels delivered I quote our friendly delivery driver said I thought you had won the lottery

I have fallen into the very clever trap of thinking I was ordering an item then receiving some thing totally different! I thought I had order a pack of A4 and A3 card to only receive the A4. I didn’t bother trying to argue as there Is no customer service worth bothering with. My answer, never order from them again!

Helpful customer service, always sound cheerful. My favourite presenter is Dave, he's always calm and gives helpful advice. My favourite shows are Hunkydory. I just love their products and always at a good price. I have learnt so much from watching Hobbymaker. My son moans when he sees me watching!!

Purchased storgare unit, made 3 payments and had no confirmation of delivery date. Got in touch several times they continued in same vein blaming the supplier and vice versa. Got delivery and then notification for a further delivery. Very unprofessional!! Will never use again