Extremely Disappointing Experience with Hodophilia Holidays – Sikkim Trip Spoiled
EXTREMELY DISAPPOINTING EXPERIENCE WITH HODOPHILIA HOLIDAYS - SIKKIM TOUR SPOILED
Our family of 16 people (4 Couples & 8 Children) (16 members — 4 from Gujarat, 8 from Rajasthan, and 4 from UP) had planned a summer vacation to Sikkim from 24th May 2025 to 31st May 2025, and we booked a 7 nights / 8 days package with Hodophilia Holidays, including 3 Innova vehicles.
Despite sharing our train tickets and arrival details well in advance, and also informing the tour operator (Mr. Satyam Singh) and driver 2 hours before arrival, no vehicles were available at Siliguri Railway Station after a tiring 28-hour train journey. We were left waiting for 2 hours with family, children and luggage, and only after several calls and arguments, did they arrange an alternate vehicle. The driver casually said they’d arrive in “1 to 2 hours” — a very unprofessional start.
POOR HOTELS & MISLEADING PROMISES:-
Although they charged us for 3-star hotels, the actual quality was very poor, staff was rude, and the food was substandard. This continued throughout the trip.
CONSTANT DELAYS AND EXTORTION FOR ADVANCE PAYMENT:-
• On Day 2 (Nathula Pass trip), we were asked to be ready by 7:30 AM, but the vehicles arrived only at 9:00 AM, again causing unnecessary delays and arguments.
• On Day 3, the vehicle wouldn’t move until we paid the next advance, even though there was no internet connectivity and our whole family was inside the car waiting. After great difficulty, we managed to transfer the payment. (INKA POLICY EK BAAR PAISA ADVANCE ME LE LO, PHIR USKE BAAD KOYI PROPER ARRANGEMENT NAHI, AGAR AAP ARGUMENT KAROGE TO WO TOUR CANCELLED KARNE KI DHAMKI DETE THE)
• One of the drivers, who was supposedly a partner in the tour company, behaved very rudely, especially during toilet breaks for ladies or when someone vomited.
THREATS OF CANCELLATION:-
When we asked for any facility as they committed, they ready for arguments and after hot arguments, they threats for cancellation for further trip.
When we planned to move to Darjeeling for the last two days, he demanded full payment in advance. We requested to pay upon reaching, but he threatened to cancel the trip. Fed up, we had to go to the local police station to file a complaint. Unfortunately, he had connections, and no action was taken against him.
• Even in Darjeeling, the hotel quality was poor.
• The vehicles were changed daily, causing constant coordination problems.
Mr. Satyam (Tour Operator) has asigned one tour manager Mr. Athar Nawaz Hussain, he never picked up our calls, and later claimed he had a newborn baby and was sleeping during the day as he take care of newborn baby in night. Completely irresponsible behavior.
2 sightseeing points were cancelled without valid reasons, and not try to compensate with other sightseen.
"FINALLY WE CAN SAY":
This operator completely ruined our vacation. Their behavior was unprofessional, rude, and often threatening. Hodophilia Holidays is not trustworthy, and I strongly warn others NOT to book any trip with them.
We hope no other family has to go through what we experienced. Please NEVER NEVER NEVER book with Hodophilia Holidays. Total fraud and mismanagement.



