HOJNY Succulents Reviews 

34
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

email communication with them is really slow, up to the point of being impossible. They rarely respond. In addition, I asked them to send it by unregistered mail (I have problems with registered mail... See more

Rated 1 out of 5 stars

I have ordered and paid one month ago. Got the "your order is confirmed" mail form hojny and never heard anything again. No reply to my emails and facebook-chats. I have never experienced anything lik... See more

Rated 5 out of 5 stars

Just received my order from Hojny Succulents. It took them a while to ship since the office was backed up issuing phytosanitary documents. Once they shipped it, it literally took 8 days to arrive. I w... See more

Rated 1 out of 5 stars

i received product but its way off from what was on the pictures, sad looking, dry, dead on inside seedling, nothing to do with the photos. asked for refund twice, no reply. be aware, they are saying... See more

Company details

  1. Wholesale Plant Nursery

Written by the company

We are a family nursery specializing in growing rare succulents from all around the world.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

34 reviews

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2.5

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(34)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

email communication with them is really slow

email communication with them is really slow, up to the point of being impossible. They rarely respond. In addition, I asked them to send it by unregistered mail (I have problems with registered mail) and they didn't respond at all and sent it registered. Very disappointed.

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

I have ordered and paid one month ago

I have ordered and paid one month ago. Got the "your order is confirmed" mail form hojny and never heard anything again. No reply to my emails and facebook-chats. I have never experienced anything like this before. I order plants all over europe and never had any problems. I definitely cannot recommend this nursery!

November 26, 2025
Unprompted review
Rated 2 out of 5 stars

They don’t reply to e-mails

Really frustrating how they don’t respond to emails. They said they would send me a replacement for a really small specimen that didn’t live that I paid a couple hundred for the following year and didn’t. I decided to place an order anyway again this year and no response when I asked if they would include the replacement with this new order. That most recent order got held up in customs, had to be sent back to them or destroyed, I informed them it would be on the way back to them, no email response from them. I never insisted on a refund or even blamed them for customs issue but they don’t even care to reply and try to figure out a solution.

Only order from them if you can you deal with having your emails ignored, and yes the specimens are very small depending on what you order and may not make it.

I really wanted to like this company, the specimens that did make it alive are nice and prices on some of them were competitive but it’s like they purposefully ignore you.

August 8, 2025
Unprompted review
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Rated 5 out of 5 stars

What a fantastic experience!!

I ordered my succulents without realizing this Nursery was in the Czech Republic. I was very interested in the species that I ordered and it seemed like I couldn't find them in the U.S. They took the order and explained the whole process to me. They kept me notified every step of the way of where my order was in the process. Their customer service is very quick to address any concerns. I recieved my package and was shocked when I found a thank you gift, of another plant, in my package. I read the instructions provided and then went about potting my new additions. They arrived without leaves and seemed kind of dry, but they had just completed a journey from the Czech Republic to California. I used quality soil, gave them some water and found a nice place where they would get plenty of sun, but not the scorching mid-day sun. I am so happy and excited to report that all of my new and very interesting species of Desert Rose have all grown new leaves in and they all look quite healthy. This has been a great experience, and now I know that I can safely order rare and exotic succulents- at least to me they are rare- from HOJNY, I will be again!

June 20, 2025
Unprompted review
Rated 2 out of 5 stars

Hesitant to order again

I did ordered 2 boswellia sacra, 1socotorana and myrrh, when the order arrived in Canada. I was very surprised and disappointed, the size of the sacra and socotorana was like 2 inc, tall and 1socotorana was 1/16 inch thin. For almost $300 total. From that socotorana never made it. I have emailed them so did my wife but haven't heard a word for almost a month. I will be hesitant to order from them again. No communication skill at all once you pay for the product.

June 18, 2025
Unprompted review
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Rated 5 out of 5 stars

I recently got into succulents

I recently got into succulents and obtained my first plants from hojnysucculents. I received 2 Boswellia Sacra, 2 Boswellia socrotana, 2 Pseudobombax ellipticum, an Uncarina roeoesiliana and a Dracaena cinnabari back in November of last year. The package the plants arrived in were padded with a lot of material, so plants would not move around during transport. All plants had bare roots, and were without leaves. Shortly after potting them, most plants awakened again. However, the two Boswellia socrotana are still asleep, even at this point. Upon inquiry as to what was happening to the socrotana, Lukas assured me that it may take up to a year for them to wake up, but that as long as the caudex had a firm feeling to it, they would be alive. He showed a great deal of patience with all of my inquires as a newcomer to the succulent field. He even gave me some pointers on how to best take care of the plants, and told me not hesitate in contacting him again, should any further questions arise. Overall, i felt well taken care of and even though some plants have not woken up yet, i would like to have faith in Lukas' words.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Plants all OK...

All the plants I received early last summer, were as expected. I took into account that they would be smaller plants than pictured and would have to have shipped bare root. I plan to order again this spring. The date I listed was the date on my import petmit.

March 27, 2024
Unprompted review
Rated 1 out of 5 stars

i received product but its way off from…

i received product but its way off from what was on the pictures, sad looking, dry, dead on inside seedling, nothing to do with the photos. asked for refund twice, no reply. be aware, they are saying that they have to sent it like this, but my problem is that i received something very different than on the photos, there wasnt any information that its going to be different. for me thats a reason for refund obviously, but they are not going to text you back.

November 15, 2024
Unprompted review
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Rated 1 out of 5 stars

I ordered a few plants from Lukas at…

I ordered a few plants from Lukas at Hojny, they never arrived after over two months of waiting. I’m in the US and the plants were held up in customs for 11 days and never made it to my home. I went to two USPS stations and they had no indication that the package was ever delivered. When I inquired directly with Lukas he indicated that they would not a refund if the package was attempted to be delivered, but I never got any notice from USPS. I again asked for a refund and was told by Lukas they do not issue refunds and that he could resend the plants, but he never followed through. This company does not have the capability to ship to the US within a normal timeframe and should not be ordered from. I still have no refund and no plants, this company is a scam!!! I’m out over a hundred dollars and have nothing to show for it, do not order from them!!!

August 24, 2024
Unprompted review
Rated 1 out of 5 stars

I bought the plants on July 17th and I…

I bought the plants on July 17th and I received them on August 5th. I asked the seller and they said that they delayed the delivery because they didn't have the packaging materials. Ok, I accepted their explanation. But when I received the plants, I was shocked! They looked in such bad condition. The plants almost had no roots. They looked like branches cut from the tree, dry and lifeless. I didn't think they would survive. I spent more than $1,200 on these plants. And I got such bad plants? I have bought many plants from different countries, but never such bad plants. I feel I have been cheated.

August 8, 2024
Unprompted review
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Reply from HOJNY Succulents

Thank you for sharing your feedback. We sincerely apologize for the disappointment you experienced with your recent purchase. We understand how it might be unsettling to receive plants that don't look as expected, especially after such an investment.

We want to clarify that the plants you received are indeed healthy and of the highest quality.

Regarding the roots, it is our standard practice to ship succulents bare-root (without soil) to ensure they arrive safely and in compliance with international shipping regulations. The roots are carefully cleaned and trimmed before shipping to prepare the plants for their new environment, which is a common practice among succulent sellers to prevent any potential damage during transit. This does not harm the plants and actually helps them to acclimate better once they are replanted in their new home.

We regret that the plants' appearance caused you concern, but we can assure you that with proper care, they will thrive. Many of our customers have had similar experiences, only to see their plants flourish after a few weeks.

We truly value your business and would be happy to provide any additional guidance or tips to help your new plants adjust and grow. Our goal is to ensure that every customer is satisfied and enjoys their rare and beautiful succulents for years to come.

If you have any further questions or concerns, please do not hesitate to reach out to us directly at info@hojnysucculents.com. We're here to help.

Best regards,
The HOJNY Succulents Team

Rated 5 out of 5 stars

One Happy Customer!

Thank you so much for the most amazing plants ! You made my dream come true to finally have these in my collection. I am very grateful for you working with me on the selection of exactly what I wanted and keeping me informed along the way from order to shipping. The package arrived in perfect condition and I was there waiting to sign for it. A++ sellers and experience!

May 2, 2024
Unprompted review
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Rated 5 out of 5 stars

Wonderful service

Wonderful service- I spent years searching for very rare succulents which I finally found here; they were sent from Europe to Australia with the greatest of care and full sanitation certification and arrived in excellent condition. I am thrilled! It is very difficult to import plant material to Australia and it was done perfectly. Thanks so much Lukas and HOJNY Succulents,

April 18, 2024
Unprompted review
Rated 5 out of 5 stars

First oversea/out of country order...

I had never ordered plant materials from out of country (I live in the USA, New York state) and was afraid of receiving dead, or worse, no plants! However, after awaiting a small time period for a photsanitary certificate to be issued from the appropriate office, my plant (a commiphora) was shipped on October 4 and arrived on the afternoon of the 10th! It arrived in excellent condition and I was very well pleased with the communication, quality of plant and the packaging!!! I would highly recommend HOJNY Succulents and hope to be able to order from them again! Thanks Lukas!

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

My plants ((Adenia fruticosa

My plants ((Adenia fruticosa. Adenia glauca. Adenia olaboensis. Adenia spinosa. Adenia venenata. Uncarina grandidieri. Uncarina roesliana and gift Uncarina roesliana) have arrived.
Thank you for all the very healthy and beautiful plants.

August 11, 2023
Unprompted review

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