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Hola Health Reviews 

686
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 598 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional convenience and speed of the online consultations, noting that medical appointments are arranged rapidly without leaving home. Consumers also appreciate the professional and friendly medical staff who consistently provide thorough care and issue necessary digital prescriptions straight to their phones. Some reviewers were not happy with customer support, mentioning unhelpful responses, poor communication, and frustrating delays regarding their medical requests. A few other people also felt that certain consultations were far too rushed or experienced longer than expected wait times before finally speaking to a doctor.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the quick response times and convenience... See more

Staff

Consumers find staff to be positive, highlighting compassionate, courteous, and highly professional medical... See more

User experience

Clients share positive opinions on user experience, highlighting how easy it is to navigate the platform and... See more

Response time

Customers consistently note ambiguous experiences with response time. Many reviewers praise the rapid... See more

Customer service

Reviewers mention ambiguous feedback about customer service, highlighting both extremely helpful interactions... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very simple and easy to make an online appointment. I was seen by a GP within minutes and had the medication I needed soon after. Never had to leave the house.

Rated 5 out of 5 stars

Good quality medical consult to get antibiotics fast so i could stop the infection. Very pleased with the doctor I saw. Local solutions are too difficult to get into my regular GP quickly. Hola healt... See more

Rated 5 out of 5 stars

Fantastic. So easy. When you're used to having to call the doctors at 8:30am and be on hold for 45 mins only to find there's no appointments left that day, this was a revelation. I had an issu... See more

Rated 5 out of 5 stars

It was so quick to book an appointment and I got linked to a GP straight away without having to wait a week for an appointment. I only needed a referral and I got the exact referral I wanted for the t... See more


Company details

  1. Family Practice Physician
  2. General Practitioner
  3. Medical Certificate Service
  4. Online Pharmacy
  5. Online Prescription Medication Vendor
  6. Physician Referral Service

Written by the company

The easiest way to see a GP. Online within minutes, 24/7. Whether you need a medical certificate, prescription, referral or simply GP care - Hola provides expert care anytime, anywhere. Download the Hola Health app to start.

Trusted by over 1,000,000+ customers.

Written by the company

Connect with AHPRA-registered practitioner online
Hola Health delivers fast, secure and AHPRA-registered practitioner-led online healthcare, anytime, anywhere. From sick notes and prescriptions to GP referrals, our medical practitioners are here when you need them most.

Contact info

Get medical advice in minutes, 24/7

Speak to an AHPRA-registered health practitioner in minutes.

4.3

Excellent

TrustScore 4.5 out of 5

686 reviews

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4.3

All reviews

(686)

597 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient and helpful service

I used Hola to contact a Dr for an important script, as I couldn't get appt with my GP for a week. I'd never used that sort of service before. I was impressed with the efficiency and quality of service. It saved me trouble and expense. It was late at night, and didnt expect a call until the next am. But 15 mins later, I had what I needed. Thankyou !

July 10, 2026
Rated 5 out of 5 stars

Highly recommended

It was great, didn't feel pressured just straight to the point, few questions and it was done, very affordable too, highly recommend to anyone who needs quick service.

July 18, 2026
Rated 5 out of 5 stars

Hola Health provides a brilliant…

Hola Health provides a brilliant service. My husband was in agony due to piriformis syndrome, which he has had before. The doctor who rang him from Hola Health was very thorough and provided him with the same medication our GP gives him when this happens.
We live 165km from our GP and we rang Hola Health at 6.38am on a Sunday morning. There was very little waiting time.
I was able to get the medication as soon as the chemist was open.
Thanks Hola Health and thanks to your doctor.

July 19, 2026

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