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Hola Car Rentals Reviews 

932
•
TrustScore 5 out of 5

4.8

Car Rental Agency
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Review summary

Created with AI, based on recent reviews

Considering 483 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the competitive pricing, often including insurance and without hidden fees, making their offers very attractive. The booking process is frequently described as easy, quick, and straightforward, with a user-friendly website. Many people praise the exceptional customer service and support, noting the team's responsiveness, helpfulness, and professionalism in assisting with queries and issues. Reviewers appreciate the excellent after-sales service and the staff's dedication to resolving problems efficiently. However, some customers encountered issues directly with the car rental companies upon collection, such as unexpected additional fees, being forced to purchase extra insurance at the desk, or the rental not being honored.

What people talk about most

Price

Reviewers mention positive feedback about price, consistently finding that the prices are the best and very... See more

Booking process

Customers had positive experiences with the booking process, describing it as quick, easy, and efficient with... See more

Service

Users describe positive interactions with service, highlighting the ease of organizing car hire and the... See more

Customer service

People report positive experiences with customer service, highlighting the supportive, compassionate, and... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend Hola! Thank you for your support and prompt replies Hola team! We rented a car in LA for a 30day road trip and your customer service was so great and responsive - we had some iss... See more

Rated 5 out of 5 stars

I just made my first reservation with Hola, and can only comment on their customer service. I accidentally sent a message intended for my daughter about our rental to Hola, and was surprised to immed... See more

Rated 5 out of 5 stars

I rented a car at Newark Airport (Hertz) through Hola Car Rental at a really great price, with all insurance included. I later had issues with Hertz, but Hola Car Rental helped me quickly and professi... See more

Rated 5 out of 5 stars

Hola arranged a rental car for us through Avis. The entire process and the car itself were perfect. After we returned the car, Avis charged my credit card for unjustified fees. Hola resolved the issue... See more

Company details

  1. Car Rental Agency

Written by the company

Hola Car Rentals is a leading American technology-driven car rental company, headquartered in Florida, with a global network of partners in over 100 countries. We offer a transparent and exceptional car rental experience by partnering with trusted rental agencies in the United States, including Alamo, National, Avis, Hertz, Dollar, Thrifty, and Budget. Our extensive fleet caters to all needs, from compact cars to luxury sedans. With services available across the United States, Hola Car Rentals has become synonymous with transparency, ensuring clients have all the information they need to make informed decisions and enjoy a seamless, stress-free car rental experience.

Contact info

4.8

Excellent

TrustScore 5 out of 5

932 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(932)

604 reviews in the last 12 months

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Rated 4 out of 5 stars

Easy to book

Easy to book. Simple website and good payment options. Hopefully everything will go smoothly for pickup.

May 7, 2026
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Rated 5 out of 5 stars

Smooth, affordable, and hassle-free car hire

Smooth, affordable, and hassle-free car hire

I had an excellent experience renting a car in the USA. The booking process was quick and easy, with clear pricing and no hidden surprises. Everything was well explained upfront, which made the whole experience stress-free.

When I arrived, the pickup process was fast and efficient, and the staff were friendly and professional. The car itself was clean, well-maintained, and exactly as described, which gave me confidence straight away.

Driving throughout my trip was a breeze, and returning the vehicle was just as simple — no delays or complications. Overall, it was a smooth and reliable service that made my trip much more enjoyable.

I would definitely use this company again and highly recommend them to anyone looking for convenient and trustworthy car hire in the USA.

May 6, 2026
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Rated 5 out of 5 stars

Great Customer Service - Thank you Miguel

Great way to rent a car, competitive prices and great customer service. Ran into an issue with the local rental agency that tried to charge me for some cleaning that was not needed but was able to successfully appeal the decision thanks to Miguel from Holacarrental. Following this experience I will continue using their service.

May 2, 2026
Unprompted review
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