Holdem Removals Reviews 1,834

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 222 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and courteous demeanor, making the moving process significantly less stressful. The service provided is frequently highlighted as excellent, with many appreciating the careful handling of belongings and the smooth, organized execution of the move from start to finish. Reviewers often note the punctuality of the delivery service and the team's ability to quickly and efficiently load and unload items, ensuring everything arrives safely and on time. The user experience is described as seamless and stress-free, with many customers commending the company for making a typically daunting task much easier. Additionally, the pricing is frequently mentioned as competitive and offering great value for the high level of service received. However, some customers also noted issues with communication due to language barriers among some of the workers, which made directing the unloading process difficult. A few other people also felt that some boxes arrived with wet undersides, suggesting occasional issues with material quality or handling during adverse weather conditions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, professionalism, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting punctuality and efficiency.... See more

User experience

People report positive experiences with user experience, highlighting that the packing and removal process... See more

Price

Users describe positive interactions with price, consistently finding the pricing to be competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The packing and removal went way smoother than we anticipated. All the staff we had on the day were super courteous and efficient. They assisted us with delivery on 3rd floor. Very impressed knowing n... See more

Rated 5 out of 5 stars

Best removers we have ever used, and we've moved alot. We went for the full packing service and they did a great job, so efficient and polite. When they offloaded the team could not do enough for us,... See more

Rated 5 out of 5 stars

The removal team arrived on time and once a tour of the property and what was staying, they began in earnest, we have moved 9 times in our 53 years of marriage and never have we seen a team work so ha... See more

Rated 5 out of 5 stars

Gabriel and his team did a FANTASTIC job. Came on time, packed up really professionally, delivered at destination (40 miles away) and arranged as desired in every room. All in 5 hours, no damage. With... See more


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Moving Supply Store
  4. Shipping Company
  5. Storage Facility

Written by the company

Based in Northampton, our reputable removals firm proudly serves Warwickshire, Hertfordshire, Bedfordshire, Buckinghamshire, Oxfordshire, Leicestershire, Cambridgeshire, West Midlands, Northamptonshire, Milton Keynes and Greater London Area, boasting over 7 years of experience in delivering top-quality relocation and storage services to our esteemed clientele. Our team of 14 dedicated professionals, made up of family and friends, is committed to providing exceptional customer service with a personal touch for each and every move. Our comprehensive array of services is tailored to cater to all your removals needs, including packing, storage, dismantling and reassembling of furniture, provision of packing materials, piano removals, long-distance moves, local moves, and flexible hourly rates. We take pride in our proven track record of satisfied customers and our unwavering dedication to offering excellent service, outstanding value, and attentive after-care. As a well-established removals company, we appreciate that each move is unique, and our experienced team is prepared to provide bespoke solutions to suit your specific requirements. We pay close attention to detail and strive to ensure a stress-free moving experience for our customers by handling their belongings with the utmost care and expertise. Our top priority is your satisfaction, and we continuously work to improve and maintain our high service standards. We believe in fostering strong customer relationships through transparent communication, professional conduct, and timely delivery. By choosing our removals and storage services, you can rest assured that your possessions are in safe and capable hands, and you will receive the unparalleled support you deserve from start to finish. Experience the difference with our trustworthy removals and storage experts - where your satisfaction is always our top priority.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Exceptional service throughout

Holdems’ video assessment before booking was reassuring and a great way for them to discuss and understand our needs. On the day, the team arrived promptly and well-equipped with 5 men and 3 vans. Loading was efficient and professional. It was the hottest day of the year so far and they never stopped working. Incredible. They beat us to the other end and unloaded in just over an hour, undeterred by a very awkward bookcase manoeuvre up the stairs. The removers were completely respectful of our property and friendly throughout. This was an exceptional job and I left with renewed faith that professional firms still exist. Couldn’t recommend highly enough. We’ll be using them again.

May 25, 2026
Rated 5 out of 5 stars

Efficient service

Removal team arrived on time and got to work straight away. They were helpful and efficient. Nothing was too much trouble.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. The team did the work with no complaints and at a fair price. The speed they worked at was phenomenal and nothing broken during the move.

May 28, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

The packing and removal went way smoother than we anticipated. All the staff we had on the day were super courteous and efficient. They assisted us with delivery on 3rd floor. Very impressed knowing no single scratch to any contents while unpacking. Great service from Steve(?) , Gabriel and Karlos. Thank you.

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Really brilliant service

Really brilliant service, punctual and friendly. Handled our move from Bedford to London with real ease and were a great help at making the day go to plan

May 21, 2026
Rated 5 out of 5 stars

Holdem did everything to great…

Holdem did everything to great standard, from arranging move from initial visit, to prompt packing to moving home, including furniture assembly. Communication was brilliant, they were very attentive

May 21, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Expert Home Movers

The service I received was excellent.

Arrived on time and all my goods were delivered to the new address in good condition.

Would recommend this company! 5 stars

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great Company

The guys were great. Efficient and polite. Northampton to Surrey and even dropped something to my daughter on the way. Would definitely recommend as made moving stress free for us.

May 2, 2026
Advertisement
Rated 5 out of 5 stars

Holdems helped us move 2.5 hours away

Holdems helped us move 2.5 hours away. From start to finish the team of 5 movers were excellent - nothing was too much (including a lot of garden plants) and they were polite and efficient. All our belongings arrived in good condition. Would highly recommend!

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Adrian, his brother and the rest of the team were brilliant. Efficient, respectful of all of our things and so accommodating with moving furniture around as I changed my mind. 100% would recommend. Thank you so much for helping us move.

April 30, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Best removers we have ever used

Best removers we have ever used, and we've moved alot. We went for the full packing service and they did a great job, so efficient and polite. When they offloaded the team could not do enough for us, never known teams to be so helpful, really went above and beyond. Thank you so much to Adrian for the booking and answering all my questions, and to Nico, Vio and Sylvester for the best move team!

May 8, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look