HolisticBags Reviews 483

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

If I could give zero stars I would. PLEASE BEWARE of their refund policy. I cancelled an order about 10 minutes after ordering, received a email that it was cancelled, I never received my refund, sent... See more

Rated 5 out of 5 stars

I absolutely love my Bible bag and wallet. It has plenty of room to fit my Bible, daily journal, daily devotional study, and notebook for sermon notes, plus my book light, highlighters, and pens. It... See more

Company replied

Rated 5 out of 5 stars

My bags are beautifully crafted and my mother in law and my mom love them!! I can not wait until I get my bag and wallet soon!! The shipping was quicker than I expected and the bags came carefully wr... See more

Company replied

Rated 5 out of 5 stars

I have ordered 2 bags & 2 wallets from HolisticBags. It was a total surprise when I opened each one. The bags & wallets were even more beautiful than online. The quality & workmanship was terrific. I... See more

Company replied

Company details

  1. Handbags Shop

Written by the company

HolisticBags is a unique store that specializes in crafting high-quality leather handbags inspired by Bible verses. Each bag is carefully designed with Christian symbolism and features a personalized touch with the customer's name engraved on it. The store's products are not only stylish and functional but also serve as a reminder of the customer's faith and values. Whether you're looking for a special gift for a loved one or a treat for yourself, HolisticBags has a variety of styles to choose from that will suit any occasion. As a Christian-focused store, HolisticBags is committed to providing excellent customer service and creating products that inspire and uplift its customers.


Contact info

4.1

Great

TrustScore 4 out of 5

483 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I love my new bag

I love my new bag! It is beautiful and holds everything I need for Sunday Services. The Scripture verse is a constant reminder of my word for the year. The artistry around the verse is awesome! I love Cardinals and now I have 2 to carry with me at all times. I love the updates from Elaine every step of the way. I will gladly recommend this company to all my friends.

January 11, 2025
Unprompted review
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Reply from HolisticBags

Dear Sue,

Thank you so much for your kind review!

We are thrilled to hear that you love your new bag and that the Scripture verse is meaningful to you.

We're glad to know that the artistry and design resonate with you, especially the Cardinals! It’s wonderful to hear that Elaine's updates made the experience even better.

Your recommendation means the world to us, and we truly appreciate your support. If you ever need anything else, we’re here to help!

Thank you for being a valued customer!

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Rated 5 out of 5 stars

I received my shipments and they look…

I received my shipments and they look great.

January 11, 2025
Unprompted review
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Reply from HolisticBags

Dear Bobby,
Thank you for your kind review!
We’re thrilled to hear that you love your items. Your satisfaction is our top priority, and we truly appreciate your support. If you have any further questions or need assistance, feel free to reach out.
Thank you again!

Rated 5 out of 5 stars

The company always answered my…

The company always answered my questions about my order. I’d like the key chains l look forward to them. My other question isn’t there suppose to be a wallet with order ? When do I get it? My Bible fits fine and I love the look of it. Thank you so much.

January 11, 2025
Unprompted review
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Reply from HolisticBags

Dear Carol,
Thank you for your kind review!
We're so glad to hear that you're happy with your Bible cover and the customer service you've received. We’re excited that you're looking forward to your keychains! Regarding the wallet, we apologize for any confusion. If it was part of your order, we’ll be happy to check on it for you and ensure it’s sent. Please feel free to reach out with any other questions, and thank you for your patience!
We're here to help and appreciate your support.

Rated 4 out of 5 stars

I ordered my bags on Nov 30th and my…

I ordered my bags on Nov 30th and my ordered arrived a week after Christmas. Needless to say I was very upset as it was an important Christmas gift and I was empty handed during my gift exchange for my mother in law. I read more and realized it was being made and shipped from China. Then I started reading the reviews and started to worry that maybe it was a scam product. However, I gave it 4 stars because they provided compensation for the delay in my order and the product came in and it is beautiful. My mother in law is thrilled and she has received so many compliments on her bag. It's worth the buy, just allow for more time when ordering.

January 11, 2025
Unprompted review
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Reply from HolisticBags

Hi Christy,

Thank you for taking the time to share your experience with us!

We’re truly sorry to hear about the delay in receiving your bags, especially since it was an important Christmas gift for your mother-in-law. We understand how disappointing it can be to be empty-handed during such special moments.

We appreciate your patience and are glad that you decided to go ahead with your order despite your initial concerns. It’s wonderful to hear that your mother-in-law loves her bag and has received so many compliments! 🎉

Thank you for your understanding and for recognizing our efforts to compensate for the delay. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!

Rated 5 out of 5 stars

I really love the looks of the bag

I really love the looks of the bag. However, it is a bit larger than I expected. Because of that I am trying to figure out how to use that extra space.
Appearance and quality is excellent.

January 11, 2025
Unprompted review
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Reply from HolisticBags

Dear Barbara,
Thank you for your great feedback!
We're so glad to hear you love the appearance and quality of your bag. We understand that the size may be a bit larger than expected, and we appreciate your thoughts on using the extra space. If you need any suggestions for organizing or tips on how to maximize that space, feel free to reach out—we're here to help!
Thanks again for sharing your experience, and we hope you continue to enjoy your bag.

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Rated 5 out of 5 stars

We love our leather bible bags

We love our leather bible bags! So very nice! Thank you!

January 11, 2025
Unprompted review
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Reply from HolisticBags

Dear T Mathias,
Thank you so much for your kind words!
We're thrilled to hear that you love your leather Bible bags. It means the world to us to know our products are appreciated. If you ever need anything else or have any questions, feel free to reach out. Your support truly means a lot to us.
Thank you again!

Rated 4 out of 5 stars

My fiancé loves the bags!

My fiancé loves the bags I bought her. They look great! My only issue was the shipping time. I ordered the bags on November 28th and they didn't arrive until after January 5th. Too late for Christmas, but better late than never. If ordering again I would just have to account for the long shipping times and tge fact that they have to go through customs.

January 11, 2025
Unprompted review
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Reply from HolisticBags

Dear Jeffrey,
Thank you for your feedback!
We're so happy to hear that your fiancé loves the bags, and we sincerely apologize for the shipping delay. We understand the frustration, especially around the holidays.
As our products are custom-made, they do take time to process, and sometimes international shipping and customs can lead to longer delivery times. We truly appreciate your understanding and hope to serve you again in the future.
Thank you for your patience, and we’ll work hard to ensure smoother delivery for your next order!

Rated 5 out of 5 stars

Beautiful, Inspiring Bag

I love the leather bag & wallet that I had personalized with my name.

They did take a while to arrive (during holidays), so plan for that.

My second bag I am still waiting to arrive (a gift for my daughter).

January 11, 2025
Unprompted review
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Reply from HolisticBags

Dear Candace,
Thank you for your kind review!
We’re so happy to hear that you love your personalized leather bag and wallet.
We truly appreciate your patience, especially during the holiday season, when shipping times can be longer. We understand you're still waiting for your second bag, and we're doing everything we can to get it to you as quickly as possible. We value your business and look forward to resolving this for you.
Thank you again for your support, and please don’t hesitate to reach out if you need any further assistance!

Rated 2 out of 5 stars

Takes forever and comes from China

The bag is beautiful, but took over a month to get here. It comes from China, which is not disclosed. After the order sitting in Chicago for 2 weeks, I tried contacting the company to see what was going on. No response. I will not be ordering from this company again. You would think that being a Christian company, they would be more transparent and have better customer service.

January 11, 2025
Unprompted review
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Reply from HolisticBags

Hi Selena,

Thank you for sharing your feedback with us.

We’re truly sorry to hear about your experience and the delays you faced with your order. We understand how frustrating it can be when a package takes longer than expected, especially when communication is lacking.

After checking our records, we couldn't find any correspondence under your name, which is concerning. We strive to provide excellent customer service, and it's disheartening to hear that we fell short in this instance. Please reach out to us directly at cs@holisticbags.com so that we can assist you further and address your concerns.

We genuinely appreciate your feedback as it helps us improve our services. Thank you for your understanding, and we hope to resolve this matter for you soon.

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Rated 5 out of 5 stars

Bag looks amazing!

Bag looks amazing! Wife was super excited!
Great communication from company! Love the emails as well!

January 10, 2025
Unprompted review
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Reply from HolisticBags

Dear Curtis,
Thank you for your amazing review!
We're thrilled to hear that your wife loved the bag and that our communication made your experience even better. We truly appreciate your support and are so glad you enjoyed the emails as well. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Thanks again for choosing us, and we wish you and your wife all the best!

Rated 5 out of 5 stars

Superb craftsmanship

Delivery time is something to keep and eye on, especially if it's a gift. But I will say, once the finished product arrives, you'll agree that it was worth the wait. The craftsmanship and personal touches made this the perfect Christmas gift for my wife.

January 11, 2025
Unprompted review
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Reply from HolisticBags

Dear Rick,
Thank you for your thoughtful review!
We truly appreciate your understanding of the delivery timeline, and we're thrilled to hear that the craftsmanship and personal touches made the gift so special for your wife. We always aim to deliver high-quality products, and your patience means a lot to us.
If you ever need assistance with future orders or have any questions, don’t hesitate to reach out.
We look forward to serving you again!

Rated 4 out of 5 stars

A gift for my daughter.

The purse arrived and my daughter’s reaction was, “ah mom, it’s so nice.” She loved the color and when she read the scripture, “She is more precious than rubies”, I stated, yes, you are!
The only thing she mentioned was the clasp to close it was too small and might be an issue to close. She would’ve rather had a zipper. Other than that, it was a beautiful bag. I can see how it took time for completion. Thank you!

January 9, 2025
Unprompted review
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Reply from HolisticBags

Dear Sonya,
Thank you for your thoughtful review!
We’re so happy to hear that your daughter loved the bag and the special scripture. It’s truly heartwarming to know it was a meaningful gift. We appreciate the feedback about the clasp, and we’ll take it into consideration for future designs. We always aim to create beautiful and functional products, and your insight helps us improve.
Thank you again for choosing us, and we hope your daughter enjoys her purse for years to come!

Rated 5 out of 5 stars

Beautiful Bag!

The bag took a while to finally arrive. The wait was worth it though. It is beautiful and my wife loves it. Everything looks great about it and looks like quality materials were used and craftsmanship to put it together. Can’t say enough good about it. Thank you so much.

January 11, 2025
Unprompted review
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Reply from HolisticBags

Dear Thomas,
Thank you so much for your kind review!
We’re thrilled to hear that your wife loves the bag and that it met your expectations in terms of quality and craftsmanship. We truly appreciate your patience during the wait, and we’re glad it was worth it.
Your feedback means a lot to us, and we’re grateful for your support. If you ever need anything else, don’t hesitate to reach out.
Thanks again!

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Rated 4 out of 5 stars

The bags are everything we hoped for

The bags are everything we hoped for. If you're buying them as a gift, make sure you order them 6 weeks ahead of time. Took over a month to receive. We are very satisfied with the quality of the bags. Ordered them Dec. 8 and got them Jan. 10.

January 11, 2025
Unprompted review
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Reply from HolisticBags

Hi Bobby,

Thank you so much for your kind review!

We’re thrilled to hear that the bags met your expectations and that you’re satisfied with their quality! 🎉 Your feedback about ordering in advance is really helpful, and we appreciate you sharing that insight with other customers.

We understand that waiting over a month can be challenging, especially when planning for gifts, and we’re continuously working to improve our shipping times. Your patience is truly appreciated, and we’re glad your order arrived in time for you!

Thank you for choosing us, and we hope to see you again soon!

Rated 5 out of 5 stars

Love it

Takes longer to arrive than expected but definitely worth the wait. Gorgeous

January 10, 2025
Unprompted review
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Reply from HolisticBags

Dear Donna,
Thank you for your kind review!
We truly appreciate your patience, and we're so glad to hear that the wait was worth it. We're always working hard to ensure our products reach you as quickly as possible. Your satisfaction means the world to us, and we're thrilled you love your gorgeous item!
If you ever need assistance or have any questions in the future, don't hesitate to reach out.
Thanks again for choosing us!

Rated 5 out of 5 stars

Excellent quality product

Excellent quality product. Beautiful design

January 10, 2025
Unprompted review
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Reply from HolisticBags

Dear Joseline,

Thank you so much for your wonderful review!

We’re thrilled to hear that you are pleased with the quality and design of your bag. We take great pride in crafting products that not only meet but exceed our customers' expectations, and your feedback truly motivates us.

We strive to create beautiful and high-quality items that our customers will love, and it’s rewarding to know that we’ve succeeded in your case. If you have any further questions or need assistance, please feel free to reach out. We’re always here to help!

Thank you once again for your support!

Rated 5 out of 5 stars

Received 2nd purse 👛 it's beautiful and…

Received 2nd purse 👛 it's beautiful and Received 1st purse for my Aunt Glenn and Received wallet today.
Your purses are made just beautiful and I am sure they will love these.

January 10, 2025
Unprompted review
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Reply from HolisticBags

Dear Karin,

Thank you so much for your lovely review!

We’re thrilled to hear that you received your second purse and that it’s beautiful. It’s wonderful that you also received the first purse for your Aunt Glenn, along with the wallet.

We take great pride in the craftsmanship of our products, and it means a lot to us that you’re pleased with your purchases. We hope both you and your aunt enjoy your new items and that they bring you joy.

If you have any questions or need further assistance, please don’t hesitate to reach out. We’re always here to help!💖👜

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Rated 5 out of 5 stars

Quality bag that is really beautiful

Quality bag that is really beautiful! I bought a Christmas gift for my wife and daughter! The detail, the inspirational verse of Jeremiah 29:11, and the craftsmanship are encouraging!

January 10, 2025
Unprompted review
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Reply from HolisticBags

Dear Ken,

Thank you so much for your fantastic review! We're thrilled to hear that you and your family are pleased with the products.

Your satisfaction means the world to us, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

The bags are gorgeous and the friends…

The bags are gorgeous and the friends that I gave them to for Christmas were ecstatic with joy. I am so pleased!!!!!!

January 10, 2025
Unprompted review
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Reply from HolisticBags

Dear Diane,

Thank you so much for your wonderful review! We're overjoyed to hear that you and your friends are ecstatic with the gorgeous bags. Your satisfaction brings us immense pleasure, especially during the holiday season.

We're thrilled to have you as a happy customer and look forward to serving you again.

Rated 4 out of 5 stars

I have only received one of the bags

I have only received on of the bags, the second has not arrived. It's smaller than I expected.

When will the second bag arrive?

January 10, 2025
Unprompted review
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Reply from HolisticBags

Dear Connie,

Thank you for your review and for bringing this to our attention. We apologize for the inconvenience caused by the delay in receiving your second bag and that the size of the first bag was smaller than expected.

We are diligently working to ensure that your second bag reaches you as soon as possible. To provide you with an accurate update on the delivery, could you please contact our customer service team at cs@holisticbags.com?

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