The best part of the shopping experience was the gentleman who answered some questions that I had and was most helpful. I’m appreciative. The only negative about the experience was the fact that Hol... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A truly outstanding product. I will NEVER purchase another pair of socks other than Hollow for the rest of my life! Only reason this is not 5-star is there is no one to communicate with to solve... See more
Company replied
Ordered Feb 18. Shipped Feb 19. Delivered Feb 23. Socks are suuuuper comfortable. Most socks just feel like some fabric slapped together with one end stitched and the other left open. These fe... See more
Company replied
Everything as advertised the alpaca socks are wonderful. They feel great. They perform wonderfully l first purchased the trades socks and felt the difference right away. I have been in electrical t... See more
Company replied
Company details
- #24 of 30 best companies in Outdoor Clothing and Equipment Shop
- #27 of 46 best companies in Activewear Store
- #189 of 295 best companies in Clothing Store
- #28 of 37 best companies in Outdoor Sports Store
- #26 of 39 best companies in Sportswear Store
Contact info
United States
- support@hollowsocks.com
- hollowsocks.com
4.0
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good website nice product unfortunately…
Good website nice product unfortunately socks are too long other than that. Nice product tried compression socks.
February 26, 2026
Reply from Hollow Socks
We are so glad you enjoyed the website and the quality of the product!. We’re sorry to hear the socks were a bit too long for you, though. We appreciate you giving our compression socks a try and for sharing this feedback with us. Please send us a DM here on Trustpilot if there is anything else we can do to help!.
It was easy to order online
It was easy to order online and find what I was looking for.
February 4, 2026
Reply from Hollow Socks
We are so glad to hear that you found our website easy to navigate and had no trouble finding exactly what you were looking for!. Providing a smooth online shopping experience is very important to us. Please send us a DM here on Trustpilot if there is ever anything else we can do for you!.
These socks are made of awesome!!!
Hollow makes a great product!!! I've already replaced every sock in my drawer and couldn't be happier. My family and I love the beanies, in fact I need to purchase a few more. The customer service is top notch, always with an immediate response. You've got a customer for life.
February 26, 2026
Reply from Hollow Socks
The Great Drawer Takeover! 🏔️ We are honored to have officially won the battle for your sock drawer. Knowing that your family is also rocking our beanies makes us feel like part of the crew. We believe that 'top-notch' service should be as reliable as our fibers, and hearing that we've earned a customer for life is exactly why we do what we do. Thank you for the incredible support we've got those extra beanies ready whenever you are!
—Hollow Socks Support Team
Reply from Hollow Socks
The search is officially over! 🏔️ There is no higher compliment than being the 'forever' choice for your sock drawer. We designed our alpaca gear to outperform everything else you’ve ever worn, and hearing that we’ve earned your exclusive loyalty is exactly why we do what we do. Welcome to the Hollow family we’re honored to be your one and only!
—Hollow Socks Support Team
Great socks great service!
These socks are incredible and the customer service is second to none!
February 19, 2026
Reply from Hollow Socks
Incredible gear meets world-class service! 🏔️ We are absolutely beaming over here. We believe that if we’re going to make the world’s best socks, we have to have a team that’s just as top-tier as our alpaca fibers. Thank you for the 5-star endorsement and for noticing the heart we put into both our products and our people. Welcome to the family!
—Hollow Socks Support Team
I LOVE the socks!
I LOVE the socks!! But the shipping for both orders has taken from 4 to 6 weeks. That needs to be addressed. Either use a different shipping company or give out free stuff when the packages are delayed.
February 26, 2026
Reply from Hollow Socks
We are so glad to hear that you love the socks!. However, we sincerely apologize for the 4 to 6-week shipping delays you've experienced with both of your orders. We understand how frustrating that wait can be, and we are actively looking into our shipping processes to address these concerns. Please send us a DM here on Trustpilot so we can look up your order details and see how we can make this right for you.
Reply from Hollow Socks
Quality that holds its own! 🏔️ We take that 'well-constructed' compliment to heart. Our design team obsesses over every stitch from the reinforced heel to the seamless toe to ensure these aren't just the softest socks you own, but the most durable, too. Thank you for the 5-star support (and for noticing the hard work that goes into the build)!
—Hollow Socks Support Team
Socks are warm and comfortable
Socks are warm and comfortable.
Excellent description of the products and easy checkout.
Only complaint is the gray crew socks seem to have a very narrow top band.
February 19, 2026
Reply from Hollow Socks
Warm, comfy, and easy to find the Hollow trifecta! 🏔️ We’re so glad to hear that our site helped you find exactly what you were looking for and that the checkout was a breeze. We also really appreciate the note on the gray crew top band. We strive for consistent tension across all our colors, but sometimes specific yarn dyes can subtly affect the 'stretch' of a batch. We’ll be passing this right along to our Quality Control team to make sure that 'hug' isn’t feeling too tight! Thank you for the feedback and for choosing Hollow.
—Hollow Socks Support Team
Hollow socks breath and arent too thick…
Hollow socks breath and arent too thick yet warm
February 25, 2026
Reply from Hollow Socks
Warmth without the weight! 🏔️ That is exactly the goal of our 'hollow' design. By utilizing the natural air pockets found in alpaca fiber, we’re able to ditch the bulk of traditional 'heavy' socks while keeping your toes toasty and dry. We’re so glad you’re enjoying that low-profile performance. Thank you for the 5-star feedback!
—Hollow Socks Support Team
I ordered socks almost 20 days ago and…
I ordered socks almost 20 days ago and haven’t received them yet, socks might be ok if I ever get them but unlikely to order again. Emailed customer support a week or so ago and they were very responsive to email.
February 19, 2026
Reply from Hollow Socks
We are so sorry for the delay in receiving your order!. While we are glad to hear our customer support team was responsive to your email, 20 days is longer than we'd like you to wait. Please send us a DM here on Trustpilot with your order number so we can look into the status and see how we can make this right for you.
Fast response and resolution of my…
Fast response and resolution of my issue. Great customer service.
February 18, 2026
Reply from Hollow Socks
The speed of an alpaca on a mission! 🏔️ We know that when a question or issue arises, you want it handled not tomorrow, but now. We believe our support should be as seamless and high-quality as our fibers. Thank you for the 5-star shoutout to our service team; we’re thrilled we could get you back to enjoying your Hollow gear so quickly!
—Hollow Socks Support Team
I love these socks!
February 25, 2026
Reply from Hollow Socks
The feeling is mutual! 🏔️ We are so glad to hear that our alpaca gear has earned a spot on your 'favorites' list. Knowing you’re loving the fit and feel makes all the engineering worth it. Thank you for the 5-star love and for being part of the Hollow family!
—Hollow Socks Support Team
Alpacca socks are wonderful.
These sock are so warm and my last purchase was crew socks, they didn't make my legs feel constricted, really comfortable. I love them.
February 22, 2026
Reply from Hollow Socks
The perfect 'hug' for your feet and legs! 🏔️ We are so happy to hear that your crew socks are hitting that sweet spot keeping you toasty warm without that 'squeeze' that often comes with standard elastic bands. Engineering a sock that stays up without restricting circulation is exactly what we aimed for. Thank you for the 5-star love and for being part of the Hollow family!
Reply from Hollow Socks
The alpaca embrace! 🏔️ We designed our gear to be as kind to your skin as it is to the thermostat. Hearing that they feel 'gentle to the touch' is the ultimate compliment for our fiber-sourcing team. We’re so glad you’re enjoying that signature warmth and comfort thank you for the 5-star love!
—Hollow Socks Support Team
Reply from Hollow Socks
The short, sweet, and scientific truth! 🏔️ We spent years engineering a sock that could out-perform traditional wool in every category, so hearing that they 'work' and 'feel great' is exactly what we like to hear. Welcome to the world of alpaca we’re glad you made the switch!
—Hollow Socks Support Team
Great for everyday wear
There were my first "high end" socks - I bought 4 pair of the boot socks.They are so comfortable and good for a wide variation of temperatures, including cold outdoors in light weight shoes, I bought another 6 pairs. For me. they also serve as light compression socks. They are now my everyday socks, whether I am hanging around indoors all day or in the cold outside for th day
February 24, 2026
Reply from Hollow Socks
Welcome to the 'High-End' life! 🏔️ We are honored to have officially won the battle for your sock drawer. There is no better compliment than a customer coming back for six more pairs after the first four. Whether you're in the deep cold or just lounging on the couch, we designed our alpaca fibers to be the only layer you ever need. We're thrilled you're feeling that 'light compression' hug, too thank you for the 5-star trust!
—Hollow Socks Support Team
Reply from Hollow Socks
Thanks for taking the time to share your feedback. We are glad to hear that our support team provided a positive experience and that the quality of our socks met your expectations. We appreciate you being part of the Hollow Socks community.
I still do not have the items
I still do not have the items, one needs to know up front, when it is going to take so long. I understand in delays another problem. Please be up front about it. This order was Placed 2/7/2026. The help team was helpful on 2/25/2026 in getting some answers.
February 25, 2026
Reply from Hollow Socks
We sincerely apologize for the delay and for not being more upfront about the wait times. We understand how frustrating it is to wait since February 7th for your order. While we are glad our help team was able to provide some answers on the 25th, we want to make sure your items arrive as soon as possible. Please send us a DM here on Trustpilot so we can provide a direct update on your shipment.
Great product and fast delivery!
February 1, 2026
Reply from Hollow Socks
Quick as a mountain breeze! 🏔️ We are so glad to hear that both our socks and our shipping speed hit the mark for you. We work hard to ensure that the journey from our door to yours is as smooth as our alpaca fibers. Thank you for the 5-star feedback and for joining the Hollow family!
—Hollow Socks Support Team
Website was very easy to place order…
Website was very easy to place order and shipping was very quick considering my orders were placed during the Christmas rush. Best socks I've ever tried!!!!
December 10, 2025
Reply from Hollow Socks
We are so happy to hear you had such a smooth experience during the holiday rush!. Knowing our website was easy to use and your shipping was quick makes our day. To be called the "best socks" ever is the ultimate compliment! Please send us a DM here on Trustpilot if there is ever anything else we can do for you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.