Holmes Carpets

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Rated 5 out of 5 stars

Steven. From Holmes Carpets Stockport.he dealt with the measuring an taking of my order was very assuring an put my mind at ease when I asked for information he was there on the ball nice an polite an... See more

Company replied

Rated 5 out of 5 stars

Couldn’t recommend Holmes carpets enough. Great service and top quality flooring! Reasonably priced. Incredible attention to detail from the lad who fitted our flooring today (cant remember... See more

Rated 1 out of 5 stars

What a letdown! Visit to showroom on 30 July was good. Provisional estimate supplied and appointment made for measuring. Man came to measure on August 3. He didn’t bring samples as agreed. Same da... See more

Rated 5 out of 5 stars

Another fantastic carpet fit by Keno, the Brazilian wonder. Had two double bedrooms done and now the hall, stairs and landing, cannot fult the quality, price and standard of fitting, 100% perfect. Jus... See more

Company details

  1. Carpet Store
  2. Carpet Installer
  3. Flooring Contractor
  4. Flooring Store
  5. Wood and Laminate Flooring Supplier

Written by the company

Holmes Carpets is a family run business in South Manchester supplying and fitting a huge range of carpets, vinyl, laminate, LVT, rugs and other flooring. We promise to be unbeaten on like for like costs and pride ourselves on our five star customer service.


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(173)

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Rated 5 out of 5 stars

Vinyl floor installation

We recently had all our downstairs fitted with vinyl planks. The finish looks great. The work was carried out with minimum disruption. The fitters were pleasant and curtious. A special mention for Kyle who was left to finish the installation by himself due to a corvid scare. Overall very happy and would recommend Holmes carpets

October 1, 2020
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Rated 5 out of 5 stars

We are so happy with our new carpet for…

We are so happy with our new carpet for the stairs and landing. Steven came for measure up and quote and was very competitive and the carpet choice was of quality. Graham the carpet fitter arrived promptly and was an absolute perfectionist he has done an amazing job - thanks to all at Holmes Carpets I cannot recommend highly enough.

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

We took out the silver package Holmes…

We took out the silver package Holmes offer for our home, paying extra for plywood under the bathroom vinyl. The end result was amazing we’re extremely pleased and very happy.

Their customer service is excellent. I felt like a valued customer throughout the experience.

They first completed a home visit to measure and show examples of a small part of the carpets on offer, a very pleasant experience with no hard sell. They went out of their way to find the exact vinyl I wanted for the bathroom (as I wanted the exact vinyl that was already in my bathroom but needed replacing) which was amazing.

I also popped into the showroom to see a larger range of kitchen vinyl and the customer service I received in store was very impressive too.

The carpet fitters that worked directly for Holmes we’re a credit to them; very professional and pleasant at all times. And the finished results were outstanding.

I have already recommended Holmes Carpets and will continue to do so.

Thank you once again

September 27, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, guidance and support, v professional and Gary( we think) was absolutely brilliant fitting the flooring and nothing was too much trouble for him
He worked incredibly hard and v punctual
Thank you v much

July 27, 2020
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Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Home visit to get a free quotation and there was a nice variety of quality and price for any budget. As we had a short period to get the whole property carpeted they managed to fit in with our availability.
The fitter attended and what a nice chap he was a perfectionist and made sure we were happy with the fitting tidying up after himself.
I would highly recommend to anyone excellent customer service, quality product and good value. Thank you

July 23, 2020
Unprompted review
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Reply from Holmes Carpets

Hi Andrew,

Thank you for your fab feedback, it was a pleasure doing business with you!

Many Thanks
Holmes Carpets

Rated 5 out of 5 stars

Great

Great
Very impressive at all levels in both jobs
The flooring and the carpet

July 23, 2020
Unprompted review
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Reply from Holmes Carpets

Hi Haga,

Thank you for your feedback, it was a pleasure doing business with you!

Many Thanks
Holmes Carpets

Rated 5 out of 5 stars

Definitely Recommend!

Excellent excellent service from the chaps at Holmes Carpet, can't recommend enough. Steven came and quoted the job of carpeting stairs, landing and second bedroom (which came back very fair) and we had the carpet fitting booked in for the next week. The fitters came and were super polite and friendly, and most importantly have done a superb job. I'll definitely be using Holmes again for future flooring needs.

July 7, 2020
Unprompted review
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Reply from Holmes Carpets

Thank you for your great feedback, it was a pleasure doing business with you! We hope to continue working with you in the future.

Many Thanks
Holmes Carpets

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Rated 5 out of 5 stars

Great experience

Great experience. Friendly and professional team and a quick turnaround. Our new kitchen floor looks amazing and I can't fault the service. Definitely recommend!

July 2, 2020
Unprompted review
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Reply from Holmes Carpets

Hi Amy,

Thank you for your feedback, it means a lot to us! I'm glad you are thrilled with your new flooring.

Many Thanks
Holmes Carpets

Rated 5 out of 5 stars

Very pleased with the service provided…

Very pleased with the service provided by Holmes Carpets. Excellent communication. Initial appointment to measure up organised quickly. Carpet and lino samples brought to the appointment. Fitting of carpet and lino spot on. I highly recommend Holmes Carpets.

July 1, 2020
Unprompted review
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Reply from Holmes Carpets

Hi Joanne,

Thank you for your feedback, its great to hear you had such a positive experience from start to finish :) We hope to work with you again in the future!

Many Thanks
Holmes Carpets

Rated 5 out of 5 stars

Great

Great. love my new vinyl.3rooms i had it in.alot easier to manage.and hygenic.the guys that came where great honest and pleasent.very cheerfull.

June 25, 2020
Unprompted review
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Reply from Holmes Carpets

Hi Nicola,

Thank you for the great feedback! We love to hear it.

Many Thanks
Holmes Carpets

Rated 5 out of 5 stars

Amazing service!

Amazing service! Steven made the laminate upgrades and levelled my floor at no extra cost. Although I offered and paid half of the cost, I really appreciated the gesture.

We had a few disagreements regarding the floor size but this was quickly resolved.

In addition, the quality of the work done was superb. I have faced many challenges on my project by laminate and carpet fitting wasn’t one because I used Holmes carpet. I will highly recommend regardless of the price and wish all companies were just as excellent.

June 21, 2020
Unprompted review
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Reply from Holmes Carpets

Hi Anthony,

Thank you for the fantastic feedback! The lockdown and an oversight in the original visit meant we had to come up with workarounds - none of these were your fault so as you mentioned we upgraded your flooring and leveled the sub-floor for no additional cost. We are glad you are happy with our approach and the end result!

We look forward to working with you again soon.

Holmes Carpets

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Rated 5 out of 5 stars

Excellent service

Holmes got in touch with me via MyBuilder to help me measure out some carpet for my stairs/hallway/small box room during the lock down (albeit safe for tradesman to work) they got in touch quickly and got me a quote for the carpet, fitting and repairing the bad work of ScS!

They managed to source the same carpet I had in the rest of the house and fit it themselves. Fitting day came and the fitters were so professional, did a great job of laying it and I'm so pleased with the result. They cleaned up, took all the rubbish way (and vacuumed!) leaving me with a nice clean finish.

Wish I had known about them before hand as I'd have never gone to ScS. Keeping the business card and will recommend to anyone who needs new carpet or flooring!

June 19, 2020
Unprompted review
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Reply from Holmes Carpets

Hi Daniel,

Thank you for your amazing feedback! We are glad to hear that you had a better experience going to a local company like ourselves vs a large chain - we like to think to go that extra mile for customer satisfaction so this feedback really means a lot.

We hope we will work with you again in the future!

Holmes Carpets

Rated 5 out of 5 stars

Over the moon

Absolutely over the moon with the service provided and the finished product. This is how a company should be run. Great communication, competitive pricing, and friendly staff. Couldn't be happier.

June 16, 2020
Unprompted review
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Reply from Holmes Carpets

Thank you for the feedback Tom, it's great to hear you had such a good experience and we hope to work with you again in the future!

Rated 5 out of 5 stars

Absolutely fantastic company to deal…

Absolutely fantastic company to deal with. From start to finish it's been a pleasure!

We had full explanation on the different types of floor and a quick turnaround with the fitting. Paul, our fitter was lovely and did a fab job!! Sorry I only offered the cup of tea at the end!!!! :)

Thanks again!

June 12, 2020
Unprompted review
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Reply from Holmes Carpets

Thank you for such amazing feedback Ashleigh! We passed on your feedback to Paul too :-)

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. New carpet laid with perfection carpet fitters very friendly can really recommend. Steven who came out to quote very knowledgeable and had exactly what we wanted. Kept to social distancing rules too. highly recommended A***

June 6, 2020
Unprompted review
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Reply from Holmes Carpets

Thanks Chris for such good feedback!

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Rated 5 out of 5 stars

Highly recommend Holmes carpet

From start to finish the professionalism of this company shone through. We had 3/4 carpet companies come out to measure up and give us quotes for 2 properties, Holmes carpets stood out from the start with the knowledge and the only one to bring samples which makes the whole process a lot easier, even beating quotes from all others! We chose our carpet and they arrived on the day as stated and the 2 gentleman fitting them carried on the professionalism, keeping us updated regular, tidying up our underlay which was already down and fitting the carpet to a very high standard. 10/10 would recommend to anyone who is after the same service

June 5, 2020
Unprompted review
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Reply from Holmes Carpets

Thank you Jamie for the detailed feedback, it is very much appreciated and we're glad you had such a positive experience. We hope we can work with you again in the future!

Rated 5 out of 5 stars

Excellent Service - Highly Recommend

Excellent Service from Steven and his team, a large range of carpet choice to suite everyones needs and very competitive prices, worth every penny. Job was carried out to the highest of standards. 10/10

June 5, 2020
Unprompted review
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Reply from Holmes Carpets

Thank you Farukh for your kind words, we hope to work with you again in the future!

Rated 5 out of 5 stars

Great service through out 😊 great…

Great service through out 😊 great choice of carpets and good information. Fitter worked really hard and was very polite and friendly.Really happy with my new carpet.

June 3, 2020
Unprompted review
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Reply from Holmes Carpets

Thank you Jennifer, we're really happy to hear and we will pass on this feedback to the fitting team. We hope to work with you again soon!

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