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Holmesdale Finance Reviews 

516
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the dedicated team for delivering exceptional customer support throughout every single step of the journey. Customers frequently highlight the staff members for their incredible professionalism, thorough explanations, and remarkably clear communication, making every single interaction wonderfully smooth, highly transparent, and deeply reassuring. Some reviewers were happy with the remarkably quick response times and efficient handling, which successfully made purchasing a desired vehicle completely stress-free. Consumers also noted that the entire financial arrangement is refreshingly straightforward, allowing people to securely obtain fantastic deals without ever experiencing any sales pressure.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly throughout the finance process.... See more

Service

Reviewers mention positive feedback about service, highlighting fast, reliable, and smooth experiences from... See more

Customer service

Users describe positive interactions with customer service, highlighting a compassionate, professional, and... See more

User experience

Reviewers highlight positive aspects of user experience, describing the process as great, easy to use, and... See more

Response time

People report positive experiences with response time, highlighting exceptionally fast communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Callum was absolutely fantastic in helping me source car finance at an affordable price. He acted quickly and efficiently, answered all of my questions in depth, and fully explained the entire process... See more

Rated 5 out of 5 stars

Really great attention since the beginning, Callum was amazing explaining everything, detailed, clear, and trustworthy. Answered all questions in really short time, time of response f the finance was... See more

Rated 5 out of 5 stars

Kate has been exceptional with her customer service. After being introduced to Kate from a dealership the car wasn’t right for me. Kate was patient, and helped quote several cars for me. She checked r... See more

Rated 5 out of 5 stars

I never thought buying a car with finance would be so easy and quick online .Kate made everything so clear and simple to follow explaining everything thoroughly .If I ever needed finance again I would... See more


Company details

  1. Car Finance and Loan Company

Written by the company

As a specialist car finance provider, we're here to make buying your next car as hassle-free as possible. We compare car finance deals from some of the best UK lenders. All circumstances are considered. Rates from 8.9% APR. Try our free to use PCP calculator here: https://www.holmesdalefinance.co.uk/finance-calculator/


Contact info

5.0

Excellent

TrustScore 5 out of 5

516 reviews

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No recent history of asking for reviews

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5.0

All reviews

(516)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service, best finance broker we have worked with!

Kevin and Teresa have been absolutely fantastic, they fought to get the best rate for us and it was considerably cheaper than the main dealer.

Thank you for all you have done and we look forward to working with you in the future for financing our fleet.

Alistair, Gemma and family - Seastay.co.uk

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent finance company

Excellent finance company! Really personal, responsive service from Kevin and Teresa. Found me an amazing rate on the car I wanted and the process was so easy and efficient. Would highly recommend, even the garage said one of the best finance companies he’s been involved with and has added them to their shortlist.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Shane is really one in a million

Shane is really one in a million, if I could give him more stars I would! He helped me with every step of gaining my car finance, even when there was mistakes that wasn't his or this company's fault, he always chased up and kept me updated every step of the way. Nothing was too much to ask of him, he sorted alternative arrangements for me in case one offer took too long. I could not recommend him more if I tried!

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Company Car Finance..

We had the absolute pleasure of working with Kate from Holmesdale Finance, and we couldn’t be more grateful for her support. From the very beginning, Kate was incredibly helpful, guiding us through the entire process of securing car finance for our company with professionalism and care.

She went above and beyond liaising directly with the dealers, ensuring all the paperwork was handled correctly, and keeping us updated every step of the way. Her attention to detail, prompt communication, and dedication made the whole experience smooth and stress-free.

Kate’s commitment to getting everything just right gave us complete peace of mind, and her friendly, approachable manner made it a joy to work with her. We highly recommend Holmesdale Finance and especially Kate to anyone looking for reliable and efficient service.

Thank you again for everything!

D & C

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

I would like to express my sincere…

I would like to express my sincere gratitude, Kate, for your assistance, professionalism, and the seamless execution of the financial arrangement. I will gladly recommend your services to my network and commend you on a job well done. Thank you once again.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Kate was very helpful

Kate was very helpful with the application and sorting the errors made by dealer and problems our end with email account crashing 😂 Very professional and a prompt service had a whale of a time out in our new car today with the top down in this glorious weather
Many thanks to Kate

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

John from Holmesdale Finance

John from Holmesdale Finance, went above and beyond to help me secure the car of my dreams.
After being refused from one lender John continued to search for a solution to get me a finance deal.
I can’t recommend this company enough excellent customer service, and the biggest plus for me is they keep in you informed and in contact with you all the way..!
Well Done Holmesdale Finance..! *****

Thank You once again for a great experience.

Karl Harris.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Real professionals

After speaking to various car dealers and lenders, things were starting to become frustrating, I called a friend of mine well known in the car industry and pointed me in the direction of the team here at Holmesdale, their service was on point, quick and efficient and was actually the best rates I’d received too - so a complete package. They’ll be the only people I go to now

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Just amazing!

Just amazing!! John and his team helped me from start to finish and even kept me updated after work hours. Very kind and made the whole experience straight forward.
Will use again

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

Not sure how this company has any 5…

Not sure how this company has any 5 star reviews. So much drama about how another customer had deposited for the van and a weird telephone conversation between the dealer and the brokers, which seemed more for my benefit than anything else that was actually going on. I've gone to look for a copy of the loan agreement that I signed and surprise its not anywhere I can access. Who does that? No mention was made of the commission until I was nect deep in the purchase then I had to sign about 200 times that I knew about the commission. So I thought the interest rate was 7.75% but that turns out to be the commission. So what is the interest rate? Mystery...wow

Meanwhile, engine management light comes on on the dashboard and a need to top engine oil up within a couple of weeks. The van was supposedly serviced and as far as I recollect was AA approved. No sign of the approval or any service past the advert point.. Yes I accept I should have checked more thoroughly but my focus was keeping the decent insurance quote I had for the specific van and completing the purchase in the limited time I had.. Overall value for money so far it seems ok but who knows what's lurking around the corner and why they wont share the agreement

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great 5* service

Great service and Shane structured a very good deal for me. This is the second car they have helped me with and will continue to use them in the future.

June 14, 2025
Unprompted review

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