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Holo-Gen has incredible potential, but recent technical issues are frustrating. Image rendering frequently times out, and customer support took over 4 days to reply with a generic, unhelpful template. The output quality is top-tier when it actually works, but platform reliability and support speed need major improvements. Hoping for a quick fix, otherwise I'll have to switch
United States
2.6
8 reviews
No history of asking for reviews
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This service has potential, but the execution falls short. Small bugs, slow responses from support, and occasional outages create a constant feeling that something might stop working at the worst possible moment
Spent nearly an entire afternoon trying to troubleshoot an issue that turned out to be caused by a bug on their side. it wouldve saved everyone time if that had been communicated earlier instead of sending canned troubleshooting steps
Syncing across devices is far from seamless. I updated information on my laptop, closed it, opened the mobile app an hour later, and the changes still hadnt appeared thats a problemwhen timing matters
The recent redesign may look cleaner, but usability took a steb backward. Tasks that used to take one click now require digging through menus. It feels like appearance was prioritized over practicality.
I recommended this service to my team, and now i regret it. weve encountered multiple outages in the last few weeks, and each one has disrupted our schedule. Reliability should be the bare minimum
this reporting tools need serios attention. exported numbers dont always match what i see on screen, which means i have to double check everything manually before sharing reports with clients
There are some solid features here, but quality contol seems inconsistent. one week everything works, perfectly, and the next week a random bug appears that affects a core part of my workflow
The dashboard becomes sluggish whenever theres a large amount of data. Scrolling starts lagging, reports take forever to generate, and occasionally the browser tab crashes entiery. Definitely not ideal for buissines use.
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