Holos Kombucha Reviews 295

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and flavor of the products, often describing them as delicious, refreshing, and the best kombucha they've tried. Many appreciate the prompt and efficient delivery service, noting good communication and careful packaging. People are also impressed with the variety of flavors and the overall premium feel of the products. However, some customers experienced issues with delivery, specifically mentioning problems with the carrier Evri, which led to delayed or undelivered orders and a lack of communication. A few other people also felt that additional packaging would be beneficial as some items arrived dented.

What people talk about most

Product

Consumers express strong satisfaction with the product, consistently praising its quality, taste, and... See more

Quality

Users describe positive interactions with quality. Many customers praise the products as beautifully made,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the quick and prompt... See more

Order

Customers had positive experiences with ordering. Many reviewers found the ordering process easy and... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered the Mulled Spice Kombucha two days ago and it’s already arrived! Unbelievable given it’s the week before Christmas! Furthermore, I’m delighted with the kombucha, the bottle is beautiful, the... See more

Company replied

Rated 5 out of 5 stars

I love this kombucha. I have tried many different brands of kombucha, and this is my favourite - especially the Citra Hops flavour. I have also been able to pause my subscription at times when I am aw... See more

Company replied

Rated 5 out of 5 stars

Really loved the limited edition mulled spice. Tastes great! Labelling is also beautiful - looks really premium in a nicely shaped bottle. Good communication pre and post delivery - what more can you... See more

Company replied

Rated 5 out of 5 stars

My kombucha starter kit came as described and the instructions were really easy to follow. I'm a week into my first fermentation and it looks like it's going well! Fingers crossed I have a successful... See more

Company replied


Company details

  1. Soft Drinks Shop
  2. Brewery

Written by the company

An award-winning kombucha company employing survivors of slavery. Based in West Sussex, UK


Contact info

4.8

Excellent

TrustScore 5 out of 5

295 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

5* Holos Kombucha brew kit

I recently ordered the Holos Kombucha Brewing Kit with SCOBY and I’m so excited to get brewing! The kit comes with everything you need and a simple guide to get started.

I’ve been a fan of Holos for many years now, their winter mulled kombucha was a crowd pleaser this Christmas!

Always great to buy from a great brand with strong social purpose.

Thank you team Holos!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Beautifully made product (Kombucha Brew…

Beautifully made product (Kombucha Brew kit) and beautifully packaged! Simple step-by-step instructions. Delivery was quick too. Good to know that a percentage goes towards survivors of exploitation and trauma also. Highly recommend this wonderful, fun, big-hearted company!

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Holos: A 'Brew' Awakening

I’ve been drinking Holos kombucha for a while (delicious and helps balance metabolism/menopause symptoms), so when I saw they had a competitively priced Home Brew Kit, I was on it!

The kit arrived promptly, giving, natural/healthy/home vibes —expertly packaged, not just shoved in a box (it would actually make a gorgeous gift). To top it off, after ordering, Holos sent tips about how to get the best brew, which is a lifesaver since I’m about to go on holiday and was worried about booching too soon.

Can't wait to get my own brew going! If you want to make delicious, gut-friendly booch at home, this is it. 10/10.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

One of the die hard kombucha companies

I'm a bit sick of seeing so many companies claiming to make konbucha but infact is barely kombucha at all. I love that it's the real deal. Hage revently discovered them in Waitrose and will be buying again and again. Well done team holos

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, empathetic customer service. Our Holos purchase (a gift) was delayed so would not arrive by Christmas and they cancelled and fast-tracked another. And when it all arrived, we were blown away by the quality. Glad to be part of something that gives back (amazing social impact), tastes genuinely great, and is clearly run by good people!

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!

My kombucha starter kit came as described and the instructions were really easy to follow. I'm a week into my first fermentation and it looks like it's going well! Fingers crossed I have a successful first SCOBY!

January 29, 2026
Holos Kombucha logo

Reply from Holos Kombucha

Hi Monica, so glad you are finding our Kombucha Brewing Kit easy to use. Happy brewing!

Rated 5 out of 5 stars

Great flavours

Great flavours, Great alternative to wine, live cultures.
Great service.

January 28, 2026
Holos Kombucha logo

Reply from Holos Kombucha

Thanks Elaine! :)

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Good flavour / particularly like the citrus hops.

January 25, 2026
Holos Kombucha logo

Reply from Holos Kombucha

Thanks Jacqui! :)

Rated 5 out of 5 stars

The delivery never made it to my…

The delivery never made it to my doorstep because Evri didn’t manage to bring it.

January 24, 2026
Unprompted review
Holos Kombucha logo

Reply from Holos Kombucha

Hi John,

We're so sorry to hear this happened!

Please get in touch at info@holoslondon.com and we'll organise a replacement

Rated 5 out of 5 stars

My go-to kombucha

Genuine little company doing their best to make things better

December 30, 2025
Holos Kombucha logo

Reply from Holos Kombucha

Hi John, thanks so much for this review! :)

Rated 5 out of 5 stars

Always amazing customer service

Always amazing customer service: super fast, and thoughtful with great communication. A truly excellent company and the kombucha is really good.

January 3, 2026
Holos Kombucha logo

Reply from Holos Kombucha

Thanks so much for your kind review Joel!

Rated 5 out of 5 stars

Hands down the best organic kombucha…

Hands down the best organic kombucha we’ve tried. We’ve tasted so many over the years, but nothing comes close to Holos. Exceptional quality and flavour! I cannot recommend enough! 🙌🏻

January 1, 2026
Holos Kombucha logo

Reply from Holos Kombucha

Thanks so much for this lovely review Flo! :)

Rated 5 out of 5 stars

We love all the flavours

We love all the flavours. Delivery was extremely quick from placing the order. Thank you

December 26, 2025
Holos Kombucha logo

Reply from Holos Kombucha

Thanks so much! :)

Rated 2 out of 5 stars

Beware they use EVRI who don't deliver.

Please be aware that this company uses Evri for delivery, which I was not aware of when placing my order. Had I known, I would have been far more cautious.

I ordered the Festive Kombucha on Dec 14th, which was advertised with two-day delivery, but it has still not arrived. I have contacted the company twice and have yet to receive any response.

The lack of communication and missed delivery expectations have been very disappointing.

December 21, 2025
Unprompted review
Holos Kombucha logo

Reply from Holos Kombucha

Hi Donna,

I'm so sorry for the poor delivery experience you've had and sorry for the slower than usual response - our response times were slower than usual over Christmas as staff were having some time off.

I hope you felt that your issue was resolved properly in the end and we hope you give us another chance in the future - we use a few different couriers so as you've had a poor experience with Evri, we can try another.

Kind regards
Sam

Rated 5 out of 5 stars

I ordered the Mulled Spice Kombucha two…

I ordered the Mulled Spice Kombucha two days ago and it’s already arrived! Unbelievable given it’s the week before Christmas! Furthermore, I’m delighted with the kombucha, the bottle is beautiful, the aroma so festive and the drink delicious! What a joy to find something so special to drink over the Christmas period when I can no longer drink alcohol! So glad I purchased a box 🥳

December 19, 2025
Unprompted review
Holos Kombucha logo

Reply from Holos Kombucha

Hi Deborah!

Thanks for your lovely review and I'm so glad you enjoyed our Mulled Spice kombucha :)

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