Holyart Reviews 

1,358
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 871 reviews, reviewers overwhelmingly had a truly great experience with this company. Consumers frequently share how wonderful it is to discover unique items that are beautifully crafted with exquisite attention to detail and traditional artistry. Shoppers are consistently pleased with the prompt delivery service, noting that fragile packages always arrive securely packed and ready for gifting. However, some reviewers noted issues with occasional delivery delays stemming from long-distance international shipping, transit distance, and customs processing times. A few other people also felt that unexpected sizing discrepancies, color differences, or minor product flaws required extra care and personal adjustments upon arrival.

What people talk about most

Product

Users describe positive interactions with product, expressing immense satisfaction with the beautiful items,... See more

Quality

Reviewers express general satisfaction regarding quality, frequently praising the excellent craftsmanship,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting quick shipping times and... See more

Order

Consumers find order to be positive, highlighting that the process is smooth and items arrive quickly in... See more

Customer service

Customers consistently note positive experiences with customer service, praising prompt, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have made several orders both through the website and in person at their location near the Vatican. I have nothing but great things to say about everyone I've interacted with. All my orders have s... See more

Company replied

Rated 5 out of 5 stars

My first experience purchasing from Holyart was perfect. Despite the time difference, the customer service response to my question my answered in a timely manner and completely. The votive candle st... See more

Company replied

Rated 5 out of 5 stars

Customer service was prompt, friendly, informative, and very helpful. Our order was securely paid for online and the items arrived in record-time. I couldn't believe it - it takes longer for mail to a... See more

Company replied

Rated 5 out of 5 stars

I purchased Rosary parts and a statue. The deals were great, which made me a little skeptical. I received several emails updating me on my order, when it was shipped and when it was going to arrive. T... See more

Company replied


Company details

  1. Religious Goods Store

About Holyart

Written by the company

Holyart is a leading Italian e-commerce platform, internationally recognized for the online sale of religious items, sacred art, and Christmas products.

Founded in 2006, Holyart was the first Italian online store fully dedicated to sacred art and religious articles. Today, we proudly serve over 1,000,000 customers worldwide, offering a catalog of more than 60,000 carefully selected products for individuals, parishes, and religious communities.

At the heart of Holyart is a strong commitment to Italian craftsmanship. We work closely with small and skilled artisans in Italy, helping bring their tradition, creativity, and attention to detail to a global audience. Alongside these collaborations, we also partner with trusted international suppliers to ensure a wide and continuously available selection.

We offer fast, secure, and tracked worldwide shipping, safe payment methods, and a dedicated, multilingual customer service team ready to assist at every stage of the purchase. Each product is presented with detailed images and accurate descriptions to ensure a clear and reliable shopping experience.

Why trust Holyart?

  • Catalog: over 60,000 products including religious items, sacred art, liturgical supplies, and Christmas decorations
  • Customers: more than 1,000,000 customers served worldwide
  • Shipping: fast, secure, and fully tracked deliveries worldwide
  • Customer support: dedicated and multilingual assistance
  • Quality: products carefully selected for authenticity, craftsmanship, and attention to detail

Holyart is powered by a young, multicultural, and passionate team, united by the goal of delivering quality, reliability, and care. We believe in the value of people, respect for artisanal work, and meaningful support for religious communities around the world.

More than just an online store, Holyart brings together faith, tradition, and innovation, becoming a trusted reference point for those seeking authentic religious products and a service they can rely on.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,358)

913 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Wobbly Top

The process was smooth from order to delivery. The item is nice, but the top is very wobbly. Seems like the hardware used isn't sufficient or some glue has worn off meaning the top wobbles sides to side a lot.

September 30, 2026
Rated 5 out of 5 stars

Holy Art are my favourite Catholic…

Holy Art are my favourite Catholic store. Everything I have puchased from them is excellent and their customer service is among the best companies I have dealt with. I particularly like their hosts for Mass. Top quality.

September 29, 2026
Unprompted review
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Reply from Holyart

We're truly grateful for your continued trust and heartfelt appreciation! It means so much to know that Holyart can support your faith and liturgical needs. Warmest wishes from our entire team!

Rated 4 out of 5 stars

Products were packed very well for…

Products were packed very well for shipping and were received with no damages. Shipping was slower than I expected.

September 23, 2026
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Reply from Holyart

Thank you for your feedback! We're glad everything arrived safely and sorry that delivery took longer than expected. We appreciate your patience and hope to serve you again soon!

Rated 5 out of 5 stars

An excellent product at a fantastic price

I got a little monstrance for my Mass kit. As a military chaplain I often have adoration in expeditionary conditions. This is an excellent product at a fantastic price and the item arrived within a few days. I'm very pleased with my little monstrance and can't wait to use it with the troops when I'm in the field or on retreat.

October 5, 2026
Unprompted review
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Reply from Holyart

Thank you for sharing such a meaningful experience! We're honored that Holyart can support your ministry and help bring moments of prayer to those you serve. Wishing you all the best in your mission!

Rated 5 out of 5 stars

Perfect

Everything was perfect

September 29, 2026
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Reply from Holyart

We're so happy to hear that! Thank you for choosing Holyart and sharing your appreciation. We look forward to welcoming you again!

Rated 5 out of 5 stars

Outstanding item quality

The surplice I ordered is of outstanding quality in both the lace and the body material! It arrived promptly without any problem. When I tried it on it was on the large side but after asking the very helpful customer service, they communicated the manufacturers recommendations for slightly shirking the piece. After slight alterations, it now fits perfectly and is an excellent addition to my liturgical wardrobe.

October 5, 2026
Unprompted review
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Reply from Holyart

Thank you for sharing your experience! We're delighted that our team could help you achieve the right fit. Your satisfaction means a great deal to us. Warmest wishes from Holyart!

Rated 2 out of 5 stars

I am disappointed in my experience with…

I am disappointed in my experience with Holy Art . The rosary I purchased was white with gold flecks in the picture. It arrived as a pink rosary. I brought this to their attention and was told the order was correct. No offer to replace. Nothing. Just that the order was correct and could have been the lighting.

August 27, 2026
Rated 1 out of 5 stars

Bad!

You want me to rate your service and I haven’t even received my order yet.
I think your service stinks. It takes forever to get anything from you and you want good ratings? Go fishing!!!

September 24, 2026
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Reply from Holyart

Thank you for your patience. Your order is scheduled for delivery today, and we sincerely apologize for the delay. Unfortunately, customs clearance procedures are beyond our control. We appreciate your understanding and hope your order reaches you soon.

Rated 5 out of 5 stars

So far the best choise

So far the best choise, reasonable prices and fast delivery. Also the possibility to send back items (that I never used yet) is transparent and simple to follow. When you find something that works, it makes you glad.

October 3, 2026
Unprompted review
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Reply from Holyart

We truly appreciate your kind words! Knowing that shopping with Holyart gives you peace of mind means a lot to us. Thank you for your trust, and we hope to see you again soon!

Rated 5 out of 5 stars

Great selection of items and seamless international shipping.

Great selection of items. I selected a crucifix from Val Gardena and it is exactly as described. The international shipping from Italy to US was trackable at each step of the progress. Already planning another purchase. They have a huge number of items and I haven't even come close to exploring it all. Thank you Holyart.

September 23, 2026
Unprompted review
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Reply from Holyart

We truly appreciate your thoughtful review! It’s wonderful to know that your experience has inspired you to explore more of our collection. Thank you for choosing Holyart, and we look forward to serving you again!

Rated 4 out of 5 stars

St. Raphael Wood Icon

The St. Raphael icon I ordered is beautiful and I love it! If you look closely you can tell it's printed, but on the shelf it looks hand painted. It was very affordable as well. The reason for 4 stars is that I ordered it in June and did not receive it until late September, but I'm very happy with the product.

September 16, 2026
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Reply from Holyart

Thank you for sharing your experience! We're sorry for the long wait, but glad that your purchase brought you joy. We truly appreciate your patience and understanding. Warm wishes from Holyart!

Rated 4 out of 5 stars

Great selection with good prices and…

Great selection with good prices and excellent service.

September 28, 2026
Unprompted review
Holyart logo

Reply from Holyart

We truly appreciate your lovely feedback! We're happy to know that Holyart has met your expectations. Looking forward to serving you again!

Rated 5 out of 5 stars

Wow!

Amazing St. John Paul II statue delivered in a super timely manner at a solid price. Definitely gonna keep y'all in mind for future purchases! God bless!

September 21, 2026
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Reply from Holyart

Thank you for your wonderful feedback! We're delighted that your experience with Holyart was so positive. We truly appreciate your trust and look forward to welcoming you back!

Rated 5 out of 5 stars

Shipping was fast and the rosaries are…

Shipping was fast and the rosaries are perfect and very unique to the typical plastic rosaries I used to buy. I definitely recommend this company to all Catholics.

September 22, 2026
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Reply from Holyart

We're truly grateful for your kind words and recommendation! It means so much to know that our collection has made a difference in your prayer life. Blessings and warm wishes from Holyart!

Rated 5 out of 5 stars

The website is easy to navigate

The website is easy to navigate. The products are beautiful

September 15, 2026
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Reply from Holyart

Thank you for your lovely feedback! We're happy to know you enjoyed browsing our collection. We hope to welcome you back to Holyart soon!

Rated 5 out of 5 stars

Service was exceptional the bible was…

Service was exceptional the bible was very well packaged the experience was extremely easy and pleasant.

October 6, 2026
Unprompted review
Holyart logo

Reply from Holyart

We sincerely appreciate your wonderful feedback! We're so pleased that everything went smoothly and that you felt well cared for. Warmest wishes from all of us at Holyart!

Rated 1 out of 5 stars

Unreliable

Among other things, I ordered a dozen wooden crucifixes for rosary making. Five of them were damaged on arrival. This was not shipping damage — the crucifixes were packed in plastic and the outer box was completely intact.
The issues are consistent: the metal ring at the top of the cross is missing, and the metal base is damaged and deformed.
I’m disappointed that nearly half that order had defects. For items meant for religious use and rosary making, better quality control would be expected. First and last experience.

September 22, 2026

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