Holy Gels Reviews 

1,046
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 207 reviews, most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the product, finding it easy to use and apply, and appreciating the variety of color choices. Reviewers often highlight that the nails last well, do not chip or fade, and contribute to healthier nail growth without causing damage. The convenience of doing manicures at home is also a significant positive for many. However, some people were dissatisfied with customer service, reporting issues with unreceived orders, incorrect items, and difficulty getting responses or resolving problems. A few customers also experienced issues with product quality, such as nails not lasting as expected, allergic reactions, or problems with accompanying equipment like UV lamps. There were also mentions of unexpected subscriptions and sizing issues with the nail wraps.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing delight and satisfaction with the... See more

Quality

People report ambiguous experiences with quality, with some reviewers praising the products for their... See more

User experience

Consumers find the user experience to be positive, with many praising the ease of application and removal of... See more

Order

Clients share ambiguous opinions on order experiences, with many expressing frustration over unexpected... See more

Customer service

Customers consistently note negative experiences with customer service, describing it as awful, shocking, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am in week 2 1/2 of my first ever application and think they are great! I am a retired (from medical field) horsewoman who missed having beautiful nails but can't afford to have salon manicures.... See more

Rated 4 out of 5 stars

Really good quick manicure, with plenty of colour choices. my first set lasted nearly 2 weeks and my nails underneath in good condition when removed. Quick delivery as well

Rated 3 out of 5 stars

Got to say I love these, love the lack of damage to my nails and would happily buy monthly but iv stopped ordering due to hard sell on subscribing which is not obvious when u order and the large hik... See more

Rated 3 out of 5 stars

The nails are good & do last 2-3weeks. They are the only gel product I can use without getting an allergic reaction. However, beware when purchasing them at a discounted price (especially via TikT... See more



Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(1,046)

198 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible experience

Terrible experience, bought these for my daughter and I for holiday . My daughters fell off after a few hours , mine after a day!
Emailed customer support was told that it was my fault as I’d applied them wrong! I followed the instructions completely. A lot of money wasted would give 0 stars if I could

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Nails

Wore my first set of Holy Gel Nail stickers on holiday, they’ve been on for 12 days with no signs of lifting or peeling even though I’ve been in and out of pool and using oil based sunscreen. Had lots of compliments from people! Highly recommend Holy Gels to everyone!

August 10, 2025
Unprompted review
Rated 5 out of 5 stars

I have tremors but love holy gels

I love holy gels although like everything their prices are starting to rise however, I have essential tremors and have never been able to grow my nails but since using them I have grown my own nails and my hands look great. With tremors it takes me longer to do but 9/10 I am pleased with the results and cannot complain I even have my daughters using them now LOVE HOLY GELS

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. Cheap sticker looking nails, that don't adhere to nails properly and don't cure under lamp. After care shocking, claiming it can take practice to get them right. At £20 a "practice" is too expensive to waste

July 31, 2025
Unprompted review
Rated 2 out of 5 stars

PLEASE READ FOR RESSON FOR a REVIEW 2…

PLEASE READ FOR RESSON FOR a REVIEW 2 star.
Firstly I want to say that the nails work great for me. My hands are used a lot and the nails last 2ish weeks with a regular top up on clear nail polish. Easy to apply but I could do with a slight nail size difference but I work round this by trimming myself. Unfortunately I would not to bother with a subscription. I skipped my 2 sets of nails and purchased a 3 set of nails with file, and oil, the offer they had. I received my order then 4 days later received another set of 3 nails with no other items. The nails delivered were not chosen by me but was their standard selection. I was charged £39 for my order and then another £39 on top for the nails I didn’t order. I was emailing Emily from hold gels and unfortunately was told I would have to pay for postage. So I decided to keep them but wanted to know why or how this happened. We went on emailing being told that my subscription was always for 3 sets, that my order was processed before cancelling my subscription( which I hadn’t even done at this point) also it was suggested that I was trying to change my subscription and that I changed my delivery date and subscription and more excuses. I’m not happy with the many responses and have chosen to not use holy gels again as it was clearly a fault on their side and it doesn’t feel secure knowing they can just take a payment for an order that wasn’t placed.

August 4, 2025
Unprompted review
Rated 3 out of 5 stars

Damaging to nails

The colours are good for my taste and I have been able to get these to last 2-3 weeks, however, I use the clear topcoat hardener. Without that they wouldn’t last as long.

My issue is that they leave my nails damaged. Both very drying (no amount of cuticle oil will help) and take layers off of my nails when removing leaving pitted and weak nails. I’ve given it several tries wanting to repeat the process to make sure I didn’t just have one bad application. Same every time. So, unless you want to immediately apply another set, be prepared for the possibility of weak breaking nails in between uses. Disappointed for sure.

July 1, 2025
Unprompted review
Rated 4 out of 5 stars

Really surprised

Really surprised! I brought the starter pack with 3 colours. A little bit fiddly to apply but not hard,(practice will make this very easy) adhered to my nails easily and cured perfectly under the light. I’ve been wearing them for a week now and have spent hours gardening all week and they haven't lifted or peeled on a single nail. The only negative that I can see is the white manicure tips as I don’t have super long nails so if I trim them to fit my nails then I will cut all the white tip off.
I will be buying these again to protect my nails in between my special occasion gel nails.

July 20, 2025
Unprompted review
Rated 5 out of 5 stars

At last I have found a product that…

At last I have found a product that works. I found them easy to apply. I am now on my third set and can remove them and reapply quickly and confidently. My natural nails underneath have grown so long and are in excellent condition. I have very thin nails and have never been able to grow them. They do not chip nor break. I am so impressed with Holy Gels. My absolute favourite product. I LOVE them.

July 26, 2025
Unprompted review
Rated 1 out of 5 stars

Bought the starter kit with 3 nail…

Bought the starter kit with 3 nail sets. It arrived with 1 set despite saying the 3 sets in the purchase note. emailed their support to get a bounce back saying emails will be responded to in 3 days. Not good enough. I bought these for my holiday this week and if they cant even reply to an email in 3 days what chance have i got to get the nails in time

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Absoultely love these nails

Absoultely love these nails. I have never been able to grow my nails because they always used to break. Now I have lovely nails.
The Holy Gels are so easy to apply and remove.
I have recommended to all my freinds who spend a fortune in nail salons.

June 18, 2025
Rated 1 out of 5 stars

I'm so disappointed in these

I've recently tried these nails and I am so disappointed. I followed the instructions to the letter and watched the tutorial videos first and the next day three on my right hand fell off and three on my left hand too. I woke up with one missing on each hand. They are no better than the glue on ones and I think they are ridiculously expensive for what you got. I didn't even have enough to use one set because a few of them wouldn't peel off easily and were ruined, they do give you 20, however I found there wasn't enough of certain sizes. I can assure you that this was not user error, I followed their instructions to the letter.

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

Paying for Nothing !

After many adverts etc and the desire to rid myself of salon nails I signed up for the introductory set . They happily took my money and I waited and waited NOTHING ! I emailed NOTHING ! I emailed again NOTHING !! finally on the 5th attempt I got a sorry one colour out of stock but nothing else . I called them and asked to cancel starter kit and subsequent subscriptions , they agreed and sure enough I eventually got my starter kit money back . However they have done NOTHING about the subscription and have taken money from my bank for guess what NOTHING , no goods , no explanation yep NOTHING !
So here I go again with the minimum 5 email fight and less than encouraging customer service experience .
My recommendation Do not waste your time and money on this company , go elsewhere unless you like paying for NOTHING

July 13, 2025
Unprompted review

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