Holywood Superstore Reviews 210

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Order cancelled several days later by email - they said tights out of stock and money was refunded. Supposedly had stock when I ordered. Wbsite still saying they had stock after my order cancelled. Ha... See more

Rated 1 out of 5 stars

I received email on 25th Feb to advise purchase had been dispatched. To allow the advertised delivery time I waited over a week to respond to email to advise I had not received items. No response. I... See more

Rated 1 out of 5 stars

UPDATE Eventually received a reply, after sending four emails, and received a refund for the missing order. I placed an order on 16th April 2023 and received a post office tracking number. The tra... See more

Rated 5 out of 5 stars

Mum was really happy to receive her order it arrived very quickly and as always good quality.She has only ever in her adult life (now 90yrs old )worn Pretty Polly tights mink shade so when she couldn’... See more

Company details

  1. Dance Store

Information provided by various external sources

Based in Holywood Northern Ireland,we have an extensive range of hosiery from Dance Tights to Back to School tights & compression socks. Ranges include Pretty Polly, Silky (Legwear International) & Pretty Legs.


Contact info

2.8

Average

TrustScore 3 out of 5

210 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I was sent the wrong item

I was sent the wrong item. I have been in touch with them twice but I still haven’t received the correct item.

Edit - Holywood have since been in touch as a response to my review and are sending out the correct item.

November 10, 2023
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Rated 1 out of 5 stars

Not a happy experience

UPDATE
Eventually received a reply, after sending four emails, and received a refund for the missing order.

I placed an order on 16th April 2023 and received a post office tracking number. The tracking number is showing my order was delivered on 20th April but I only received one packet containing half my order. Despite emailing Holywood Stores on 20th, 22nd and 25th April I have not had a reply about the rest of my order. Very poor service and I am now out of pocket.

April 16, 2023
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