HomeCooks Reviews 

341
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 197 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious flavors, the high quality of ingredients, and the incredible convenience of having ready-to-eat dishes that easily save valuable time during hectic weeks. Many people especially love how the clever packaging keeps individual food components neatly separated so everything stays fresh, well-structured, and appetizing. However, some customers also noted occasional practical issues regarding packaging leaks and unexpected sauce spills during delivery transit. Some reviewers were not entirely happy with the portion sizes, feeling they were a bit too small or that the menu variety could use expanded options.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the meals are delicious and feature... See more

Quality

Clients share positive opinions on quality, consistently highlighting delicious flavors, fresh ingredients,... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that boxes consistently arrive on time and... See more

User experience

Customers report positive experiences with user_experience, highlighting how effortless it is to navigate the... See more

Service

Customers consistently note positive experiences with service, highlighting amazing meal taste, great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really big selection of prepped meals to choose from and easy to skip/order . I love that the meals are sectioned so veg is separate and everything doesn't merge into one splodge when heating!... See more

Company replied

Rated 4 out of 5 stars

Really balanced delicious! Taste fresher than prepkitchen. A little heavy on the oil and fat at times in some meals but love the transparency of what is in each meal and love that they care more than... See more

Company replied

Rated 5 out of 5 stars

I like the way the driver, Ramel brings my package downstairs into the basement, as have mobility issues and got stressed once when a different driver left the heavy food box upstairs. Also Octavian... See more

Company replied

Rated 5 out of 5 stars

Decided to try HomeCooks after using another meal delivery service for a while. Unlike the competitor the meals aren't sloppy, homogeneous mush. So far all the meals I've tried are great. I'm on the A... See more

Company replied


Company details

  1. Meal Delivery
  2. Meal Takeaway

Written by the company

About HomeCooks HomeCooks is a UK-wide chef-led meal delivery service. Every week, we bring together independent chefs from across the country to cook a rotating menu of freshly prepared meals, delivered frozen to your door. What makes us different: We don't cook the food ourselves. We work with 100+ independent chefs and small food businesses, from home-cooking specialists to established SME kitchens, who bring their own recipes, cultures, and passion to our platform. That's why our menu spans everything from Indonesian Rendang and Jamaican Stew Chicken to Italian Lasagne and British classics, with new dishes added every week. How it works: Sign up to a weekly subscription, choose a box of 6, 8, 10 or more meals from our rotating menu, and receive them frozen at your door via DPD. Meals are ready in 3 to 8 minutes in the microwave or oven. You can skip weeks, pause, or cancel any time through your account. Our meals are: - Cooked by independent chefs in registered UK kitchens - Frozen for freshness, no artificial preservatives added by us - Portioned as single servings, ideal for busy people, families, and anyone looking to eat well without cooking - Priced from £7.60 per meal, with free shipping on your first order We started as a London Facebook group connecting chefs with food lovers, grew to 30,000 members in months, and today deliver nationwide. The passion behind every meal comes from the chef who made it, and we're proud to give them a platform to reach kitchen tables across the UK. If you'd like to try us: home-cooks.co.uk Questions? support@homecooks.app


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

341 reviews

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4.4

All reviews

(341)

202 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Serice

Better food than I expected for a ready meal. Also in the rare occasion there is something wrong with the order, customer service is excellent.

Unfortunately they only deliver through DPD, so bear that in mind if your local DPD is bad.

July 14, 2026
Unprompted review
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Reply from HomeCooks

Hi Loro,

Thank you so much for the kind review, really glad the food has exceeded expectations and that the customer service has been there when it's needed.

And a fair heads up on the DPD point too, we hear you, and it's something we know is a real factor for some customers depending on their local depot.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

Fantastic meals well balanced 👌

Fantastic meals well balanced 👌

June 26, 2026
Unprompted review
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Reply from HomeCooks

Hi Bernice,

Thanks so much for the lovely review, really glad the meals are hitting the mark!

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

So Glad I Switched to HomeCooks

I was originally with a different company, but left as I was disappointed with the variety of meals and the overall quality (which I felt was a little too close to supermarket ready meals).

After doing a little research, I was drawn to HomeCooks as they appeared to tick all the right boxes. I am on my fourth box now and do not regret switching.

The range of options is large enough that I can’t see myself getting bored. The portion sizes are just right and the quality of the food has been excellent. I particularly like how the food arrives with each component in its own compartment, rather than everything mixed together. That way, I can plate up my meal properly rather than it looking a mess, which is far less appetising.

Contacted support a couple of times (changing delivery day, etc.) and they’ve been brilliant both times. Deliveries have been smooth sailing so far with each box arriving on time and the contents well packaged and protected. Plus, the order and account management process is super easy, making it effortless to select your meals, usually 2-3 weeks ahead.

Overall, I love the idea of food cooked by independent chefs, many of whom are cooking food that represents their culture and, in some cases, their childhood (reading on the front of the package about how the recipe was passed down from the chef’s mum or gran makes you appreciate the passion that’s gone into the meal).

This isn’t mass produced and it’s certainly not a supermarket ready meal.

If you want a service that delivers great-tasting food, authentic culinary experiences, and a decent-sized menu, I’d recommend HomeCooks.

June 23, 2026
Unprompted review
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Reply from HomeCooks

Hi Nate,

Wow, thank you so much for this, what a brilliant and thoughtful review! Really glad the variety, portions, and quality have all delivered, and that switching has felt worth it.

You've picked up on something we genuinely care about, the chef-led, culture-rooted recipes are the heart of what we do, so it's lovely to hear that's landing the way it was meant to. The compartmentalised trays, the menu range, the support team and the account management, all things we put a lot of thought into, so thank you for noticing every one of them.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 4 out of 5 stars

Quite enjoying this so far

Quite enjoying this so far.
Top two favourites are surprisingly the chilli and the turkey balls. Not so good the meatballs as they turned up very very dry.
Lots of different flavours to initially choose from but I will say I do worry about having a lot of choice in the long run.
Nice sustainable packaging there’s been a lot of thought put into it.
This is definitely one of the higher quality meal prep companies.
Delivery has also been good. Everything turned up looking like it should do.
So with week one in the Bag, I’m optimistically happy.
HC952703496

June 8, 2026
Unprompted review
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Reply from HomeCooks

Hello,

Thank you so much for the thoughtful review! Really glad the chilli and turkey balls are landing well, and that the packaging and delivery have lived up to expectations.

Sorry to hear the meatballs were dry, that's not how they should arrive, so I'll feed that back directly to the chef. And on the menu variety: we add new dishes into the rotation every week, so the choice keeps growing over time rather than going stale.

Thanks for being part of HomeCooks, here's to a great week two!

Best,
The HomeCooks Team

Rated 2 out of 5 stars

Really disappointed in the beef…

Really disappointed in the beef burgundy. It used to be so so good. It’s not the same anymore also so much fat from the meat 😩

June 11, 2026
Unprompted review
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Reply from HomeCooks

Hi Nicole,

Thank you for the honest feedback, and I'm sorry to hear the Beef Bourguignon hasn't been hitting the mark recently.

This is really useful for us to know, especially coming from someone who's enjoyed the dish before. I'll pass your comments on the fat content and the change in flavour directly to the chef so it can be looked into.

Thanks again for taking the time to share it.

Best,
The HomeCooks Team

Rated 4 out of 5 stars

Home cook offers food feel like home…

Home cook offers food feel like home cooked as all their chefs are home cooks. Their meal variety caters requirement of almost all diets. I have explored other competitors but no one offer so many vegetarian well balanced meals. Their packaging, meal information and delivery service are amazing. Definately recommend to give a try.

June 10, 2026
Unprompted review
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Reply from HomeCooks

Hi Kishanlal,

Thank you so much for the kind review! Really glad the home-cooked feel, the vegetarian variety, the packaging and the delivery are all landing well, and especially happy to hear we stood out against the competition.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 2 out of 5 stars

Decent flavour, but full of preservatives

I really wanted to like this, as the concept is good and the website looks great.

Received my first delivery - everything looked good, but some boxes had sauces spilled out so the packaging needs improving.

The flavour is decent, but the main issue I have is that the food boxes last until March 2027 frozen (9 months away), and you see preservatives added to all of the ingredients list, making these UPFs (ultra processed foods). The ingredients lists are also quitea long.

This is disappointing, as I had hoped these would be healthy alternatives to takeouts, but don't seem to be afterall. I have ordered frozen meals from other places that don't have preservatives added.

June 10, 2026
Unprompted review
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Reply from HomeCooks

Hi DI,

Thank you for the detailed feedback, this is worth addressing properly because there's an important misunderstanding to clear up.

Our meals are genuinely cooked by independent chefs in their own kitchens, using ingredients you'd find in a normal home cupboard. We do not add any preservatives ourselves to extend shelf life. That's exactly why our chilled meals only last 3 days, nothing has been added to artificially extend them.

On the March 2027 date: this isn't a sign of preservatives, it's how frozen food labelling works. Frozen meals don't have an expiry date, they have a 'best before' date, which is a recommended date for peak quality. Freezing is the preservation method, not chemicals. Any home-cooked meal you freeze yourself would safely last just as long.

On preservatives in the ingredient list: under UK food law we're legally required to declare all sub-ingredients of any compound ingredient. So if a chef uses chicken stock, tomato paste, mustard, soy sauce, or similar standard cupboard items, the preservatives within those items must be listed, even though the chef hasn't added them directly. For example, a typical chicken stock cube contains yeast extract and a preservative; tomato paste often has citric acid; mustard contains preservatives like sodium benzoate. These appear in our lists because we're being fully transparent, not because they've been added to the dish itself.

The length of the ingredient list reflects the same thing, real chef cooking uses multiple ingredients, each of which we declare in full. We could absolutely make the lists look shorter by hiding compound ingredients, but we choose not to.

Thanks again for taking the time to write this, and apologies on the packaging spillage, that part isn't acceptable and we'll look into it.

Best,
The HomeCooks Team

Rated 5 out of 5 stars

Great service

Great service, I’ve tried different food delivery services and have settled on HomeCooks for the long term.

June 9, 2026
Unprompted review
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Reply from HomeCooks

Hi Khulani,

Thank you so much! Means a lot to hear you've settled on us for the long term after trying a few others.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 4 out of 5 stars

Really good experience

Having tried other services, I really liked Home Cooks meals, the menu selection is great, I’m a big fan of the eco packaging and it’s very convenient. The meals themselves have all been tasty and of good quality. Looking forward to my next order

June 7, 2026
Unprompted review
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Reply from HomeCooks

Hi Steve,

Thank you so much for the kind review! Really glad the menu, the eco packaging, and the meals themselves are all hitting the mark.

Looking forward to getting your next box to you soon!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

My favourite food prep

I've used 6 or 7 food prep companies, and this is by far my favourite. The meals are delicious, and I like the variety. The trays they arrive in separate the individual elements so it's not one big mush like a lot of the others. I particularly enjoy the satay chicken, it's like a restaurant dish. I've contacted customer services a couple of times to ask questions, and they've been the best I've dealt with too - very polite, real people, and resolve queries quickly.

June 5, 2026
Unprompted review
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Reply from HomeCooks

Hi Smilielisa,

Wow, thank you so much for this, what a brilliant review! Coming out top after trying 6 or 7 other companies genuinely means a lot.

Really glad the separated trays, the variety, and the satay chicken are landing well, all things we care about. And thank you for the kind words on the customer service team too, they'll be thrilled to hear it.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 1 out of 5 stars

Awful

Awful. Prison food is better.

June 1, 2026
Unprompted review
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Reply from HomeCooks

Hi Simon,

Thanks for the feedback. If there was a specific issue with your order, please get in touch with our customer support team and we'll look into it.

Best,
The HomeCooks Team

Rated 5 out of 5 stars

I had a few issues with my last…

I had a few issues with my last delivery but they sorted out right away and they’ve been really nice. The package was stolen from my door step but they immediately offered to replace it. The meals are very tasty and customer service is excellent thank you

June 1, 2026
Unprompted review
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Reply from HomeCooks

Hi Kate,

Thank you for the kind review! Really sorry about the box being stolen from your doorstep, glad we were able to get a replacement sorted for you quickly. So pleased the meals have been hitting the mark too.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

Perfect delivery and so good

Perfect delivery and so quick. Everything came as ordered and food looks incredible and so excited. Love how all macros are displayed on packaging/app as this makes nutrition (coming from an athlete) so much easier to track!

June 2, 2026
Unprompted review
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Reply from HomeCooks

Hi Elodie,

Thank you so much, this absolutely made my day! Really glad the delivery and food landed well, and that you've got into the app, the macro tracking is exactly what we hoped athletes and anyone focused on nutrition would find useful.

Thanks for being part of HomeCooks, and enjoy the meals!

Best,
The HomeCooks Team

Rated 3 out of 5 stars

Worth a try!

What I liked: the price.
What I didn't like: the food. The menu options are very unique in regard to what I'm used to in the United States. Most meals lacked flavor and the options seemed to weigh heavy on Indian cuisine. Had an incident with the first delivery being misdelivered by the 3rd party shipping company but was refunded.

May 26, 2026
HomeCooks logo

Reply from HomeCooks

Hi Eric,

Thanks for taking the time to share your honest feedback.

Taste is so personal, and you're right that our menu reflects the chefs we work with, many of whom specialise in South Asian, Middle Eastern and Mediterranean cooking, so the flavour profiles can be quite different from what you might be used to in the US. There's a wider variety beyond Indian dishes on the menu too, including Italian, Greek and Thai comfort food, so worth a browse if you ever fancy giving us another go.

Glad we were able to sort the delivery issue out for you. Thanks again for trying us.

Best,
The HomeCooks Team

Rated 4 out of 5 stars

I enjoyed the food tasting

I enjoyed the food tasting, balance, and portions. The only issue I found was that the packaging was poor — not suitable for store storage, preservation, or oven cooking. For example: the last delivery box came with a spill of sauce from one of the dishes.

May 26, 2026
HomeCooks logo

Reply from HomeCooks

Hi Noralba,

Thank you for the kind words on the food, balance and portions, really glad you enjoyed them.

Sorry to hear about the spill from your last delivery, that's not how the box should arrive and we'll be flagging it internally.

Thanks again for taking the time to share your feedback.

Best,
The HomeCooks Team

Rated 5 out of 5 stars

Amazing taste, would recommend

After trying many different services we came across this one and stuck to it - the meals are absolutely delicious, the flavours are great in every meal we had so far, and we tried about 20 of them already.

Good variety of veg and meat dishes, and when one time a meal did not arrive they re-sent it straight away (with a small compensation bonus no less)

Only drawback so far is the meals repeating each week, but there is so much choice it has not been much of a problem so far for my girlfriend nor I :)

May 31, 2026
Unprompted review
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Reply from HomeCooks

Hi Mati,

Thank you so much for the kind words, and for taking the time to share this! It's lovely to hear you and your girlfriend have enjoyed so many of the dishes, and that the missed delivery was sorted to your satisfaction.

Noted on the meals repeating week to week, we're constantly working with our chefs to expand the rotation, so there'll be more variety to come.

Thanks again for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 2 out of 5 stars

Used to be amazing, degrading now …

My fave meal from home cooks used to be Beef Bourguignon but since they changed it recently, it’s not as good as it used to be before. It used to give home cooked, delicious and satisfaction when eaten. Now, the packaging has improved to being more sustainable and the plastic no longer breaks. But the actual recipe is now worse because they have added veg but that means there is less meat and the quality of meat is worse because you get a lot of fatty bits so about 25% of the meat has to be thrown out. So it’s giving we’re trying to save money by adding veg to seem healthy but actually we’re trying to decrease the amount of meat we add and the quality of it to reduce on costs. I wouldn’t say it’s a cheap option for a frozen meal, so it’s sucky that they’re starting to compromise on quality already this early on in their business.

May 28, 2026
Unprompted review
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Reply from HomeCooks

Hi Kamilla,

Thanks for the detailed feedback. The points on meat quality and ratio are useful, and we'll feed them back to the chef who develops this dish and to their kitchen.


Thanks again for taking the time to write this.

Best,
The HomeCooks Team

Rated 5 out of 5 stars

Great food and delievery

May 19, 2026
Unprompted review
HomeCooks logo

Reply from HomeCooks

Hi Steven,

Thank you for the kind review! Really glad to hear you're enjoying both the food and the delivery, that's exactly what we aim for.

Thanks for being part of HomeCooks!

Best,
The HomeCooks Team

Rated 5 out of 5 stars

Great options for working lunches

Great options for working lunches! Cannot recommend AnnMarie’s meals enough!

May 11, 2026
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Reply from HomeCooks

Thank you, Monica! AnnMarie will be so happy to hear this, we'll pass your kind words on to her. Glad her meals are keeping you fuelled through the working week!

Best regards,
HomeCooks Team

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