Despite emailing the customer service team on three occasions. I did not get a reply until I posted a negative trustpilot review. They then did contact me via email to say my item had been delivered a... See more
Company replied
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Bought what I thought was a great looking bathroom caddy x 2, suction attachments for ease and lack of mess! Looked great! Lasted less than a month! Large one now can’t stay attached on its own, nev... See more
Company replied
I’ve waited for three months to receive this wine dispensary machine. It hasn’t arrived. I’ve emailed countless times asking for a refund and they haven’t given me a reply
Company replied
The good reviews here are clearly fake. I ordered a can opener, one week later it wasn’t even dispatched. They don’t reply to emails. Avoid at all costs. UPDATED the item took longer to arrive than... See more
Company replied
1.7
Bad
21 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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AVOID THIS COMPANY!!
This appeared to be a UK website - UK web address, UK mobile number, UK email address, quick shipping to UK (supposedly).
Their Terms and Conditions state:
Order Processing Time All orders are processed within 1-2 business days.
6 days after my order I hadn't heard anything, I emailed and got a response to say the order had been held up but would be posted the next day. It was then casually thrown in to say that the order may take 3 weeks to arrive!
Their Terms and Conditions state:
UK Orders – Standard shipping typically takes 3-5 business days.
I immediately responded to say I wanted to cancel the order and get a refund as the items would arrive way too late for what I needed them for. Surprise surprise I am now being ignored and the items have shipped. I have sent countless emails and tried calling their phone number which is supposedly open Monday – Friday: 9:00 AM – 6:00 PM (GMT) but of course no answer or return call. What a scam.
March 24, 2025
Unprompted review
Reply from Home Finds
We sincerely apologize for the inconvenience caused. Please send us an email to support@home-finds.uk and we will do our best to resolve the issue promptly. Thank you for your understanding.
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