Right from the in person quote provided by Alexandra to the installation of the lights conpleted by Jack - professional and knowledgeable service. What sold me on choosing HomeOne was that it is a l... See more
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Code sent was expired/redeemed by another user. Unable to use.2 codes purchased one was previously redeemed, other was invalid code. I have Requested replacement activation codes
Company replied
Bought something, did not recieve my purchase despite the fact I got a payment confirmation. Send a message trough the contact form to ask for an update, still waiting for a response. Update: cont... See more
Company replied
I ordered McAfee Total Protection for 10 devices with a U.S. license, as the purchase was made in the United States. However, I received a McAfee LiveSafe code intended for European regions—a differen... See more
Company replied
Company details
- #30 of 33 best companies in Computer Software Store
- #10 of 10 best companies in Computer Security Service
- #12 of 12 best companies in Office Supply Store
Information provided by various external sources
SaasForce BV is an authorized reseller of anti-virus software. Whether you use your home computer for playing online games or telecommuting, your computer is an investment that needs to be protected from internet viruses.
Contact info
Lijndonk 4, unit 00.1B, 4825, Breda, Netherlands
- contact@home-use.com
- home-use.com
3.0
Average
225 reviews
Replied to 69% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
License code did not receive
Iit has been 3 days and haven't received my license code.
Let me know.
July 7, 2025
Reply from Home-Use
License code resend
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Seamless transition
There was a seamless renewal of my existing subscription. There is a problem with the VPN, but McAfee is working with me to rectify ir
July 2, 2025
Reply from Home-Use
Thanks
McAfee LiveSafe code instead of McAfee Total Protection reeived...Bait and Switch???
I ordered McAfee Total Protection for 10 devices with a U.S. license, as the purchase was made in the United States. However, I received a McAfee LiveSafe code intended for European regions—a different product entirely. Unfortunately, my attempts to resolve this through Home-Use support did not yield a satisfactory response. I have since requested a refund
June 20, 2025
Reply from Home-Use
Getting more for the same buck and still complaining ?
Good Discounts for Antivirus Software
Easy to navigate and provides good discounts for computer Anti-virus softwares.
June 16, 2025
Reply from Home-Use
Thanks
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I was sent the wrong product code
I was sent the wrong product code. No response from customer service. My credit card company is reversing the charges. will not be purchasing from anything from there again.
May 5, 2025
I bought software from them and the…
I bought software from them and the code they sent does not work in the USA. It is for Europe. I contact them via chat and the reply was in a foreign language. I sent an email and I got a “thank you we’ll get in contact with you.” It’s been three days and I am still waiting for that contact!
April 21, 2025
I did not get my key yet (7 days) even…
I did not get my key yet (7 days) even after the purchase. I emailed and raised request, still no help.
February 21, 2025
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I dint receive any instructions or code…
I dint receive any instructions or code to use for my purchase.
February 9, 2025
Reply from Home-Use
Instructions are in the email
Purchasing McAfee thru Home-Use
Ease of installation and annual reminders! Good price point too....
January 3, 2025
Reply from Home-Use
Thanks
Process was easy
Process was easy. I was able to purchase, download and install without any issues. The cost was reasonable also.
January 3, 2025
My order is not yet delivered
My order is not yet delivered. Is this really a legit service?
December 5, 2024
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This company is a FRAUD
This company is a FRAUD. DO NOT USE!!
Tried to activate McAfee, went through the enter process and them received message cannot complete, note my error, try again later. did that same result
Email them, ask for a refund NO RESPONSE
October 24, 2024
Seamless download of software
Seamless download of software, ease of purchase, ready availability of purchased software
September 11, 2024
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Instructions link was nowhere near…
Instructions link was nowhere near close to what I actually had to do to get Mcafee updated.
July 23, 2024
Do not purchase
Similar complaint as others - when I went to activate my subscription, it would only allow me to do so in a European country and I live in the US. I called McAfee and they said it was not a legitimate product.
July 18, 2024
Unprompted review
Reply from Home-Use
The regions do not matter, register the product it always works
Reasonable price for the antivirus
June 30, 2024
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