Angi Leads Reviews 37,228

TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Considering 153 reviews, most reviewers were unhappy with their experience overall. Many people expressed significant dissatisfaction with the service, perceiving it as not delivering expected value due to issues with lead quality and relevance. Customers frequently reported being charged for irrelevant or low-quality leads, often outside their service area or industry, leading to wasted time and money. The payment system also drew strong criticism, with many experiencing unexpected charges, difficulty canceling accounts, and unclear fees. Reviewers consistently described customer service as "horrible," "unprofessional," and "nonexistent." They reported unhelpful staff who were dismissive, repeated scripted lines, and made it difficult to resolve issues or obtain refunds. The pricing was also a major point of contention, with many feeling that the cost of leads was exorbitant given their poor quality and the lack of guaranteed results.

What people talk about most

Service

Customers consistently note negative experiences with service. Many reviewers express concerns about the... See more

Payment

Clients express significant dissatisfaction with the payment process. Many reviewers report unexpected... See more

Customer service

Customers consistently express strong dissatisfaction with customer service. Many report being tossed between... See more

Staff

Reviewers express significant dissatisfaction with staff interactions. Many customers report being... See more

Price

Reviewers highlight negative aspects of price, consistently expressing dissatisfaction with various charges.... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I found out the hard way that Angi is only worried about their profit, NOT the customers. My contract with Angi was for $280 a month of leads. First I wasn’t getting the correct amount of leads then... See more

Company replied

Rated 1 out of 5 stars

Angi Leads are a bunch of crooks. They just took $517 from my account today that they said was for leads from last week. I never spoke to a potential customer. They just take money from contractors. I... See more

Company replied

Rated 1 out of 5 stars

Avoid. Canceled my account the next day, never received the promised refund, and Angi claimed it was “completed” without proof. Bank confirmed no refund was sent. Despite this, Angi kept billing me, t... See more

Company replied

Rated 1 out of 5 stars

⭐ 1 star False promises. Unethical behavior. Angi’s sales rep rushed me into a 12-month contract, promising I’d get furniture assembly leads. After signing, I found out they don’t even offe... See more

Company replied


Company details

  1. Home Services

Written by the company

Over 30 million homeowners have trusted Angi Leads (formerly HomeAdvisor Pro) to help them find quality pros with the expertise to turn their home improvement dreams into reality. It's just one of the reasons you can depend on us to bring you highly targeted prospects that will grow your business. Getting started is easy. Sign up today and let us help you grow your business, one homeowner at a time. Learn More: See Demand How It Works Success Stories Sign Up Today


Contact info

2.1

Poor

TrustScore 2 out of 5

37K reviews

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Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

I am a business owner and recently used…

I am a business owner and recently used Angis to get new customers. Several weeks in my bill is over 6000 . I only received and accepted 3 leads and won those three jobs. The supervisor told me she couldnt do anything for me. Because it shows I received all the leads and if I wanted to I needed to contact every customer to prove I didnt except the job. They can see by my conversation ls with customers i didnt accept or win the jobs. Don't use them

October 28, 2025
Unprompted review
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Reply from Angi Leads

Hi there, we appreciate your feedback, and we apologize if any experience you had was anything less than positive. This is not the experience we aim to provide to our pros. We are here to assist in the growth of your business. Please contact us via chat or by email at prosupport@angi.com so that we can learn more about your specific situation and address your concerns. Best, Ammi for Angi.

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Rated 1 out of 5 stars

Money Grabbing Trash

If you are a business owner, STAY AWAY!!!

Terrible leads, terrible customer service, zero accountability for their horrendously flawed system. I wouldn't use Angi moving forward even if they were the ones paying me. The only place this company will "LEAD" you to, is less money in the bank. Pure Garbage.

October 29, 2025
Unprompted review
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Reply from Angi Leads

Hi there, we appreciate your feedback, and we apologize if any experience you had was anything less than positive. This is not the experience we aim to provide to our pros. We are here to assist in the growth of your business. Please contact us via chat or by email at prosupport@angi.com so that we can learn more about your specific situation and address your concerns. Best, Ammi for Angi.

Rated 2 out of 5 stars

ANGI SUCKS and LIES

I found out the hard way that Angi is only worried about their profit, NOT the customers. My contract with Angi was for $280 a month of leads. First I wasn’t getting the correct amount of leads then I’d get more than I paid for then less again. But 4 out of 8 leads, the lead phone number wasn’t a working number. Secondly they took $680 one month out of my account, after sending 6 phony lead numbers. I call them and they say it’ll be 5 to 7 days to get my money, I call 4 days later. Then they say ohh it’s 7 to 10 days, I call back 7 days later then they say 7 to 14 then 14 to 21 days. It’s disgusting because they held the money till my $280 was due and send back $400 instead of $680. They said they don’t pay credit for bad numbers and that any NSF fees from the 680$ is my and the bank’s problem. I STILL HAVEN’T GOT MY MONEY.

October 14, 2025
Unprompted review
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Reply from Angi Leads

Hi James, We appreciate your feedback, and we apologize if any experience you had was anything less than positive. It is our goal to maintain a high-quality and reliable platform for all professionals using the Angi Services. We are here to assist in the growth of your business. Jobs are not guaranteed as market demands may increase or decrease; however, we are always working to bring more jobs to you. You can find a few tips to help increase the available job visibility by visiting https://bit.ly/3AYIDvd. Our Pro Support team is also available to review your account and can make updates or adjustments to improve your success. Feel free to chat with us via the app, website, or send an email to prosupport@angi.com. Best, Ammi for Angi.

Rated 1 out of 5 stars

its a scam

its a scam. Do not waste your time with them they took over 5k from my account with out my knowlage.

October 19, 2025
Unprompted review
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Reply from Angi Leads

Hi Jared,

Thank you for your review. We'd welcome the opportunity to address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. Please contact us directly at prosupport@angi.com so that we can locate your account and assist.

Best,
Hector from Angi

Rated 1 out of 5 stars

Does AngiLeads/HomeAdvisor intently generates fake leads?!

I’ve repeatedly received fake or invalid leads from AngiLeads/HomeAdvisor, and despite providing clear evidence, they refused to issue refunds. After attempting to contact several of these supposed customers, some never responded, while others confirmed they had never requested any services through HomeAdvisor. This raises serious concerns about the authenticity of their lead generation process. The absence of phone number verification by SMS or call further supports these concerns. I’m not alone in this experience—many other contractors have expressed the same frustrations and suspicions about AngiLeads’ lead generation and quality. I strongly recommend that HomeAdvisor adopt stronger verification measures and greater transparency for contractors.

October 18, 2025
Unprompted review
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Reply from Angi Leads

Hi Kastriot, Thank you for your feedback. We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. Best, Estefany CX Team

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Rated 1 out of 5 stars

Horrible experience

Horrible experience. Charged me for nothing $1700.

September 22, 2025
Unprompted review
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Reply from Angi Leads

Hi Sam, we regret to hear about your experience and sincerely apologize for any frustrations this has caused. We would like to address this matter further and see what happened. Please contact us either by phone at 888-811-2644 or by email at homeowner@angi.com, and we will assist you accordingly. Best, Ammi AngiSupport.

Rated 1 out of 5 stars

Horrible lead program with fake leads…

Horrible lead program with fake leads all the time ! Total rip off

October 10, 2025
Unprompted review
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Reply from Angi Leads

Hi there, we thank you for your feedback, as we are always working to improve the success of our Pros. We’d be happy to fine-tune your service areas and discuss options to provide you with more opportunities. Please consider that Angi rejects any scam or suspicious practices. Feel free to contact us directly at prosupport@angi.com so that we can locate your account for review. You can also find commonly asked questions regarding claiming jobs at bit.ly/4f7CNFY. We'll gladly assist you. Best, Estefany from Angi.

Rated 1 out of 5 stars

Fake leads

Most the leads say they never asked for the service or have no idea why we are calling. The numbers are "temporary numbers" so there is no way to verify that they are actually real leads. Absolutely terrible.

October 11, 2025
Unprompted review
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Reply from Angi Leads

Hi Caleb,

Thank you for your feedback.

We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.

Best,
Hector CX Team

Rated 1 out of 5 stars

Angie Leads has been an absolutely…

Angie Leads has been an absolutely horrible experience. They sign you up promising you success, their leads suck (a lot of leads don’t even answer the phone) and you still get charged. Don’t go near them, try somebody else..

October 6, 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi there, we thank you for your feedback, as we are always working to improve the success of our Pros. We’d be happy to fine-tune your service areas and discuss options to provide you with more opportunities. Feel free to contact us directly at prosupport@angi.com so that we can locate your account for review. You can also find commonly asked questions regarding claiming jobs at bit.ly/4f7CNFY. We'll gladly assist you. Best, Ammi from Angi.

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Rated 1 out of 5 stars

I have been with Angie about 3 to 4…

I have been with Angie about 3 to 4 months and over 50% of my leads are scam fraudulent leads. They refuse to give me credit for these leads, which makes me think that they might be in on the scam. The leads are obviously scam leads they always ask if you can accept a check and then you cash it and give them half and of course the check bounces and you are left holding the bag. It's a disgrace!

October 6, 2025
Unprompted review
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Reply from Angi Leads

Hi Daniel, We understand that this can be upsetting, as we strive to make every professional's experience fantastic. We assure you that this is not the kind of service we provide. We appreciate that you brought this to our attention, as it helps us improve and provide excellent service. We want to give you better service and support in everything you need through our customer service. We would happily address this matter further and investigate the work quality issues you've experienced. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. It will be a pleasure to assist you. Best, Estefany CX Team

Rated 1 out of 5 stars

SCAMMERS!! BE AWARE!!

I would love to give them 0 stars nothing more they deserve. This company Angi Pro-Homeadvisor are thieves. Bunch of leads of people looking for job, customers with disconnected phone numbers, customers that already have done their projects days before you got their information through Angi’s app. SCAM. SCAM. SCAM. SCAM. SCAM. SCAM.

October 4, 2025
Unprompted review
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Reply from Angi Leads

Hi Ed,

Thank you for your feedback.

We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.

Best,
Hector from Angi

Rated 1 out of 5 stars

I would give zero stars if I could…

I would give zero stars if I could avoid like the plague they will lie and take your money

September 30, 2025
Unprompted review
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Reply from Angi Leads

Hi Josh, We understand that this can be upsetting, as we strive to make every professional's experience fantastic. We assure you that this is not the kind of service we provide. We appreciate that you brought this to our attention, as it helps us improve and provide excellent service. We want to give you better service and support in everything you need through our customer service. We would happily address this matter further and investigate the work quality issues you've experienced. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. It will be a pleasure to assist you. Best, Estefany CX Team

Rated 1 out of 5 stars

Angi leads has changed its policies

Angi leads has changed its policies, they don't care the customers , the only care about their monthly income. I regret signing with them. They train their employees to deceive consumers. I have read many reviews from customers and the same thing happened to many of them as to me.

September 25, 2025
Unprompted review
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Reply from Angi Leads

Hi there,

Thank you for your feedback.

We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.

Best,
Hector CX Team

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Rated 1 out of 5 stars

An absolute ripoff!!

An absolute ripoff and the worst customer service you could ever imagine!!! You will dream of going to the DMV after dealing with these morons,

September 3, 2025
Unprompted review
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Reply from Angi Leads

Hi Jim,

We appreciate your feedback, and we apologize for any frustration or inconvenience this may have caused. If there is anything we can do to help improve your future experiences, please reach out to us at homeowner@angi.com.

Best,
Hector CX Team

Rated 5 out of 5 stars

Great service

It’s a must have if you have your own business, thanks to this homeadvisor I got thousands of leads.

September 22, 2025
Unprompted review
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Reply from Angi Leads

Hi Wade, thank you so much for taking the time to provide feedback. We are happy to hear that Angi has been a great resource for you. Best, Ammi from Angi.

Rated 1 out of 5 stars

If I could give it 0 stars I would

If I could give it 0 stars I would. Fake leads! It’s a scam! Please save your money!!

September 17, 2025
Unprompted review
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Reply from Angi Leads

Hi Junior,

Thank you for your feedback.

We are sorry to hear that your advertising experience has been anything less than positive. We’d be happy to help you achieve better results and address any questions or concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. It will be a pleasure to assist you.

Best,
Hector CX Team

Rated 1 out of 5 stars

Don’t Trust This Company

After a year of working with Angi ProLeads, I experienced nothing but disappointment. This company sells leads that are essentially junk leads, completely irrelevant to the services we actually provide. We specialize strictly in kitchen and vanity cabinet installation, yet most of the leads we received were for cabinet painting, door replacements, or other unrelated work.
Their constant “recommendations” to expand your list of services feel like nothing more than a tactic to justify selling you garbage leads. The biggest red flag came with the very first lead: as I later discovered, it had been submitted by the customer over six months earlier and was already completed. Still, Angi ProLeads resold it to me (and probably to others) while charging a $60–$100 commission with zero guarantee of results.
Dealing with their representatives brought no resolution either — you’re always the one to blame: wrong profile setup, lack of reviews, missing photos, not enough experience. In reality, to succeed with Angi ProLeads you would already need 1–2 years of experience, a large portfolio, plenty of reviews, and an existing client base. But if you already have all that, you don’t need Angi ProLeads in the first place.
If you don’t, they’ll bury you in rotten leads, drain your money on endless fees, and leave you with nothing but frustration. Luckily, we cut ties and are thriving without their so-called “support.”
Bottom line: I strongly recommend never doing business with Angi ProLeads under any circumstances. Save your time, money, and sanity.

September 16, 2025
Unprompted review
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Reply from Angi Leads

Hi there,

Thank you for sharing your feedback

We are sorry to hear that your advertising experience has been anything less than positive. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. You can reach our Customer Care team at 877-947-3639 to speak with a specialist.

Best,
Klaidy from Angi

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Rated 1 out of 5 stars

Do not use this app as a pro

Do not use this app as a pro. Don’t do that to your business, Scam. You get leads even when they are OFF.

September 12, 2025
Unprompted review
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Reply from Angi Leads

Hi Rolando, we thank you for your feedback, as we are always working to improve the success of our Pros. We’d be happy to fine-tune your service areas and discuss options to provide you with more opportunities. Rest assured that Angi doesn't scam, and we'd like to assist you accordingly. Feel free to contact us directly at prosupport@angi.com so that we can locate your account for review. You can also find commonly asked questions at bit.ly/4f7CNFY. Best, Ammi from Angi.

Rated 1 out of 5 stars

Make sure you carefully read their…

Make sure you carefully read their contracts very very carefully!

They lock you into a 12-month contract and don't let you out, and just give you terrible quality leads. NO OTHER LEAD PLATFORM DOES THIS!

September 11, 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Rubin, we appreciate your feedback, and we apologize if any experience you had was anything less than positive. Please contact us via chat or by email at prosupport@angi.com so that we can learn more about your specific situation and address your concerns. Best, Estefany from Angi.

Rated 1 out of 5 stars

Absolutely horrible experience.

I’m a pro that had a business with Angi leads and it was absolutely horrible. Do not use angi leads, they will scam you. They take your money and don’t offer legit leads that they promise. Also when I canceled my agreement with them and they charged me nearly $1900 because I canceled before 12 months. In total I payed around 3k for absolutely nothing. I got almost 20 leads that had nothing to do with my service and another 4 or 5 that never responded. If you’re ever thinking of using them or making a contact with them, don’t. They WILL take your money and give you nothing in return. Also, when I tried calling they would never respond or say that their “shift” ends in 10 minutes and then they say that someone will call back another day but they never called me back. However, they call you at the worst times they spam you with crap that you don’t need. One of the people from Angi kept on calling and emailing me about getting more reviews even though I couldn’t because they didn’t provide any good leads. And she would just spam my phone non stop even when I didn’t have my leads on. It’s truly ridiculous how they operate, I don’t recommend Angi to anyone.

September 10, 2025
Unprompted review
Angi Leads logo

Reply from Angi Leads

Hi Emil, Thanks for your feedback. We understand that this can be upsetting, as we strive to make every professional's experience fantastic. We assure you that this is not the kind of service we provide. We appreciate that you brought this to our attention, as it helps us improve and provide excellent service. We aim to provide you with better service and support for all your needs through our customer service. We would be happy to address this matter further and investigate the work quality issues you've experienced. We are happy to discuss strategies to help you see more success from your leads and address any concerns you may have. Please consider that Angi rejects any scam or suspicious practices. You can reach our Customer Care team at 877-947-3639 to speak with a specialist. It will be a pleasure to assist you. Best, Esefany from Angi

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