excellent service
September 9, 2026
Reply from HOMEBOX
Bonjour Johann,
Un grand merci d'avoir pris le temps de nous évaluer et de nous donner une si belle note.
Nous sommes très touchés.
À très vite,
L'équipe HOMEBOX
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
HOMEBOX est le leader du self-stockage en France et propose des solutions de location de box de stockage sécurisés pour les particuliers et les professionnels. Avec plus de 150 centres en France, HOMEBOX permet de stocker meubles, cartons, matériel ou archives dans des espaces adaptés à chaque besoin, pour une durée flexible. Les centres HOMEBOX offrent des installations modernes et sécurisées, avec télésurveillance 24h/24, contrôle d’accès et systèmes de sécurité renforcés, afin de garantir la protection des biens stockés. Pour faciliter le déménagement et le transport des affaires, HOMEBOX met également à disposition un camion de déménagement offert lors de l’entrée en location dans de nombreux centres. Les clients peuvent aussi trouver sur place du matériel de déménagement et bénéficier de l’accompagnement des équipes en centre. Que ce soit lors d’un déménagement, d’un manque de place, de travaux ou pour des besoins professionnels, HOMEBOX propose des solutions de stockage simples, flexibles et sécurisées partout en France.
Contact info
22-28 Rue Henri Barbusse, 92110, Clichy, France
- www.homebox.fr
4.7
Excellent
304 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from HOMEBOX
Hello,
Many thanks for the good evaluation.
We are very pleased!
Have a nice day and hope to see you soon.
The HOMEBOX team
Reply from HOMEBOX
Bonjour,
Merci d'avoir pris le temps de partager votre retour d'expérience.
Nous sommes désolés d'apprendre votre insatisfaction concernant la gestion administrative de votre dossier. Afin de mieux comprendre votre situation et pouvoir vous apporter une réponse adaptée, nous vous invitons à reprendre contact directement avec notre équipe et à nous communiquer davantage de précisions.
Nous restons à votre écoute pour échanger avec vous et trouver une solution.
Excellente journée,
L'équipe HOMEBOX
A friendly, efficient storage location in Avignon
We had two large bike cases to store while we did a bike tour for 3 months in Eastern France. Booking the small box was easy online and we had prompt confirmation. When we arrived, check in was friendly and easy. The staff spoke good English and we communicated easily. They showed us to the box and explained how to access it. When we closed the box after three months, the procedure was easy and the staff again were efficient and friendly. Overall, the experience with Homebox Avignon was excellent, and helped us to have a great holiday.
March 27, 2026
Reply from HOMEBOX
Hello,
We're grateful for your positive review and feedback on our company.
Thank you for choosing us and taking the time to share your experience.
HOMEBOX Team !
Easy and professional
Easy and professional. Friendly and helpful staff. Contacted me to check if I wanted to cancel my subscription when they noticed my lock was gone and the locker empty. Didn't even have time to do it myself! Well done.
February 28, 2026
Reply from HOMEBOX
Hello Neil,
Thank you so much for your positive feedback! It means a lot to us to know that you enjoyed your experience with our company.
The HOMEBOX Team !
The whole experience of storing my…
The whole experience of storing my possessions was very professional. Very helpful staff and I could come and go as I pleased. I would thouroughly recommend Homebox.
December 5, 2025
Reply from HOMEBOX
Hello Alicia,
We're grateful for your positive review and feedback on our company.
Thank you for choosing us and taking the time to share your experience.
HOMEBOX Team !
This location is extremely clean
This location is extremely clean. It is very easy to access and park.
The people who work here are wonderful.
The price is fair, the service is excellent and I would recommend it to everyone looking for storage.
June 18, 2026
Reply from HOMEBOX
Hello Lori,
Many thanks for the good evaluation.
We are very pleased!
Have a nice day and hope to see you soon 🤗
The HOMEBOX team
EXCELLENTE EXPÉRIENCE à tous points de…
EXCELLENTE EXPÉRIENCE à tous points de vue EXCELLENT EXPERIENCE in every way
June 17, 2026
Reply from HOMEBOX
Bonjour Joseph,
Un grand merci pour votre retour et votre enthousiasme !
Nous sommes ravis de savoir que votre expérience chez HOMEBOX a été excellente à tous points de vue. Votre satisfaction est notre plus belle récompense.
Belle journée 🌞
L'équipe HOMEBOX
Propper, dry and safe
Propper, dry and safe. Easy access and great service from the team.
Sauber, trocken und sicher. Einfacher Zugang und tolles Service Team.
June 17, 2026
Reply from HOMEBOX
Hello Olaf,
Many thanks for the good evaluation.
We are very pleased!
Have a nice day and hope to see you soon.
The HOMEBOX team
Good costumer service
Good costumer service, responsive and understanding, willing to solve any problem with more care and attention.
February 3, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.