Home Counties Fuels Reviews 

42
•
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

Delivered on the day expected by a super friendly chap. Much better service than at least 2 other oil companies that I've had the misfortune of dealing with in recent months. Will certainly be using... See more

Rated 1 out of 5 stars

Following on from my comment 2 days ago, the failed promises have continued. Yesterday I received an email and a phone call confirming that a delivery will be made today Saturday the 10 of January. I... See more

Company replied

Rated 5 out of 5 stars

Home Counties Fuels were a life saver when a previous supplier cancelled our delivery a week after it had been due and we were very low on oil. I spoke to Ross Ballantyne who made sure we had the soo... See more

Rated 2 out of 5 stars

Oil delivery was delayed by 3 days when it was really needed. My daughter had run out (admittedly her bad) but I was assured the delivery would be on Saturday 09th Feb when I explained 3 of my grandch... See more

Company replied

Company details

  1. Fuel Supplier

Information provided by various external sources

"We are oil distributors to homes, farms and industry. We employ local people with local knowledge who are based at our local and easy to get to depot. This means we have an unrivalled knowledge of the area and we always keep fuel in stock so we can offer an outstanding delivery service. Whether you are looking for fuel oil deliveries to your home, business or farm - please give us a call, we will be delighted to help". Mark Watson Depot Manager


Contact info

2.8

Average

TrustScore 3 out of 5

42 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 48 hours

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2.8

All reviews

(42)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Excellant service

Excellant service, competitively priced always turn up as agreed, professional drivers. Pleasure to deal with
Highly recommend

August 26, 2020
Unprompted review
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Rated 4 out of 5 stars

The service

The service and customer manner are marvellous and are always willing to assist.
Only the price becomes the subject of the missing one star. Otherwise, a five star unhesitatingly.

May 15, 2020
Unprompted review
Rated 4 out of 5 stars

Invoicing problems

Service is really good but they chase for payment when no invoice has been received. Sent my elderly in-laws a threatening letter for non payment but they had not issued an invoice. Other than that good service

May 14, 2020
Unprompted review
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