homedesignoutletcenter.com Reviews 

242
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Great service and support, customer service is good! Product works well exactly as described

Rated 5 out of 5 stars

They have high quality low priced great cabinets, both for kitchens and bathrooms. I've installed both types of their cabinets. I send most of my customers to choose these cabinets for their own hom... See more

Rated 5 out of 5 stars

After dealing with the local chain home improvement stores with horrible service and damaged products, my wife found homedesignoutletcenter.com. I so happy she did. The prices were reasonable and thei... See more

Rated 5 out of 5 stars

This vanity exceeded our expectations! The cabinet is beautifully detailed on 3 sides, the Carrara Marble top is exquisite. It looks like a very high end vanity at a fraction of the cost. Our contra... See more

Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Furniture Store

Written by the company

Home Design Outlet Center Kitchen & Bath Tile Showroom have on display, bathroom vanities, tiles, kitchen cabinets and accessories. Whether it's modern, classic or contemporary, our designers will help you design your dream kitchen, bathroom or entire house. Visit our showroom or shop online for the latest trends in home products for your remodeling project.


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5.0

Excellent

TrustScore 5 out of 5

242 reviews

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5.0

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(242)

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Rated 5 out of 5 stars

I totally suggest

I totally suggest home design outlet to everyone, I wish I didn't waste my time searching online comparing other companies. Home design has the best prices and quality products plus very good customer service and you can no go wrong with free shipping. I've had experience with other stores with hidden fees and changed prices onc you get to check out, home design outlet is always on the dot with their prices.

July 31, 2017
Unprompted review
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Reply from homedesignoutletcenter.com

Dear Sukran,

Thanks for your review. We're very happy to hear that you were pleased with the service and product.

Please feel free to contact us if you have any questions.

Home Design Outlet Center Customer Support.

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Rated 5 out of 5 stars

The vanity I ordered was delivered on …

The vanity I ordered was delivered on time. The vanity is a great quality with easy sliding drawers and attractive marble countertop. It was shipped in a wooden crate and was in excellent condition when opened.

July 17, 2017
Unprompted review
homedesignoutletcenter.com logo

Reply from homedesignoutletcenter.com

Dear Jean,

Thanks for your review. We're very happy to hear that you were pleased with the service and product. Call us if there is anything we can help you with.

Hope you will consider us again in your next renovation!

Home Design Outlet Center Customer Support

Rated 5 out of 5 stars

efficient

efficient, friendly

June 15, 2017
Unprompted review
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Reply from homedesignoutletcenter.com

Dear Richard,

Thank you for taking your time for the review.

Rated 3 out of 5 stars

I wouldn't know yet because I ordered …

I wouldn't know yet because I ordered it and haven't heard from the company about shipping or when I can even expect to receive the vanity. The website said most orders ship within 2-3 days which was why I ordered from this site and it's over a week now. A little concerned and annoyed at this point.

May 24, 2017
Unprompted review
homedesignoutletcenter.com logo

Reply from homedesignoutletcenter.com

Dear Kate C,

We thank you for choosing us for your bathroom needs. We are sorry for the inconvenience; however, we promise to our customer 2 -3 business days shipping just for the ALYA Bathroom Supply products only, non-Alya Bath products takes additional 1 -2 business days to ship the transit time depending on your location 3 - 7 business days. (Please see our shipping and return policy section on our website)

We would like to make it right please contact us at 201-381-0112 to discuss this matter further.

Your business highly appreciated we would like to serve you again in the future

Home Design Outlet Center Customer Support

Rated 3 out of 5 stars

Midway through this process but so far …

Midway through this process but so far I ordered a vanity online that indicated it was in stock. About 2 hours afterwards, I received an email saying the item was in fact - NOT in stock and would not arrive till the first week of June. My renovation scheduled was such that I am ok to wait till then but not any later. They assured me it will be to my by June 8th at the latest. To be continued!!!!

May 9, 2017
Unprompted review
homedesignoutletcenter.com logo

Reply from homedesignoutletcenter.com

Dear Christine,
We are sorry to hear that your experience on our website was not 100% pleasant. We truly appreciate your input and we hope you can give us a chance to make it right. We are glad to hear you can wait until the items are back in stock. We will contact you as soon as items are shipped and tracking information is available to avoid further delays. Please note that meeting our customers’ expectations and needs are our #1 priority and based on your comments, we have updated our website to ensure that items that are on back order are accurately revised to avoid such future incidents. We hope to serve you again in the future and you can reach us at 203-531-0502, if you need additional assistance. Thank you for choosing us for your bathroom needs!
HDOC Team

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Rated 5 out of 5 stars

It seemed too good to be true b/c we …

It seemed too good to be true b/c we saved 30% vs the best known online retailers. I was contacted 48 hours after purchase to schedule the delivery, which was then delivered to our door. Magic!

April 25, 2017
Unprompted review
Rated 5 out of 5 stars

Home Design Outlet Center Miami... Rocks!!

My experience @ HDOCM was amazing!! Stephanie, Marjorie & Thomas have been super accommodating, patient & understanding. Stephanie was by my side throughout my indecisiveness the entire time but stood by me & was attentive, professional, knowledgeable & gave me great suggestions & ideas. The prices & products are superb. Definitely will go there again in the future & will recommend them to anyone. Delivery was ridiculously fast & Thomas was super professional & sweet he even insisted that I inspect the pieces while he was there to make sure all was right. 👏💖

March 15, 2017
Unprompted review
Rated 5 out of 5 stars

Beautiful vanity! Fast shipping

I was so concerned about receiving this beautiful vanity in good condition. I had really bad experiences before with different companies.
I did receive my vanity in one piece and they did great job to pack them , unbelievable. Of course my vanity looks beautiful as mush as when I first ordered online.

Thanks again and I can not wait to install !!!

March 6, 2017
Unprompted review
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Rated 5 out of 5 stars

Customer service and super fast delivery was fabulous!!!!!

First of all I have to admit that customer service and delivery was fabulous!!! Me and my husband visited Home Design Outlet center in Skokie to purchase 2 bathroom cabinets. They have help us to choose the right size, design and color. Being them in stock!!!!!, was another applause to them. We have received our cabinets in less than 36 hours in mint condition. Highly recommend..

February 28, 2017
Unprompted review
Rated 5 out of 5 stars

Great experience! Will definitely recommend

I am one of those people that review everything before going somewhere or buying something . Some of the reviews weren't good but anywhere you go you will have some bad and good. I know we can't believe everything because sometimes it is the customer's fault. Some crazy people out there.Fortunately, this place has almost five stars for all there locations and now I know why. Good service to the end and great product. And I found this place from word of mouth! Will recommend to all my clients and friends/fam. Everything was perfect!

February 28, 2017
Unprompted review
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Rated 1 out of 5 stars

Vanity was received damaged

When I ordered my vanity on a Wed, it did not get shipped until the following Monday because apparently there were computer issues. When I received my vanity on the following Wed, it was damaged and had to be sent back. Currently waiting on a new one while my contractor gets paid for nothing... disappointed as the freight carrier states they did not damage it. Had to give at least one star... would have given no stars.

February 8, 2017
Unprompted review
Rated 5 out of 5 stars

vanity

I have not received the vanity yet, but it will be delivered 2/6/17 10am-2pm.
everything else has gone smoothly with no snags.

February 5, 2017
Unprompted review
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Rated 5 out of 5 stars

Remolding

I love my vanity. It's beautiful & classy looking. The center went out of it's way to make sure I received it in a timely fashion. The representative was quite helpful & respectful to my delivery date.

January 28, 2017
Unprompted review
Rated 5 out of 5 stars

Superb customer service!

The product is perfect in design and very good quality. A problem with the freight company caused small damage to a top. The replacement was hand delivered as we were traveling near a ( 90 miles! ) showroom. This was done at our convenience.
Have purchased many units which have had excellent reception by all who have seen and used them.

January 24, 2017
Unprompted review
Rated 5 out of 5 stars

100 percent satisfaction.

Placed order, was told it would take 3 to 5 days and that is exactly how it went. I was happy with the service and the product was top notch. The delivery was quick and pleasant. The delivery man was very helpful. Thank you everyone.

January 14, 2017
Unprompted review

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