Homedrinks Reviews 

20
•
TrustScore 4.5 out of 5

4.4

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Company details

  1. Alcohol Store

Written by the company

Home Delivery Drinks stock wines, beers, ciders, import craft ales, cocktails, rum, brandy, whiskey, gin and more with next day delivery.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20 reviews

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4-star
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1-star

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4.4

All reviews

(20)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

These guys are great

These guys are great. I placed an order for a number of different drinks including a couple of bottles of a Signature Chablis. The order was accepted but the next day I got a call to say that due to a computer stocking error, there was only one bottle in stock. Instead they offered me a bottle of the more expensive CRU (£9 more) for the same price. The order arrived the next day. Cannot fault this company and will definitely use again,

February 27, 2021
Unprompted review
Rated 5 out of 5 stars

Blade beer machine

What a fantastic service.Ordered the Blade beer machine (out of stock most places) on Wednesday evening and it was delivered Friday morning 8.10 am.The packaging was out of this world for protecting the machine during transit. Excellent communication and a credit to online shopping given a recent experience elsewhere.

February 19, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service by Adam

I made an order of 12 Newcastle Brown Ale. When it arrived 3 bottles were missing and 3 were opened slightly causing a leak. After sending an email, Adam in customer services called me 1 hour later. He asked ne how I wanted to proceed and offered me a refund on the 6 bottles. He was so polite and friendly, it would not put me off from ordering again. Adam explained to me that the courier must have damaged and repackage. He was deeply apologetic and made the experience seamless.

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Just had my first order delivered #5964 in perfect condition very well packaged next day as they say too perfect all round will be ordering again cheers guys.

December 23, 2020
Unprompted review
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Reply from Homedrinks

Hi Martin, thanks for your review :) have a lovely Christmas!

Rated 5 out of 5 stars

Excellent customer service

My order didn't get delivered in one shipment as expected, and when I got the second part, the courier had broken some bottles and repacked the order. I didn't receive the rest of my order and contacted Homedrinks. They could not have been more helpful and they organised a replacement for my undelivered drinks. I was very impressed with their customer service and would highly recommend this company.

December 16, 2020
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Reply from Homedrinks

Thank you for your review. So happy you received your full order :)

Rated 1 out of 5 stars

Ordered Bacardi Oakheart

Ordered Bacardi Oakheart. Chose to buy from this site as it had the exact bottle I needed for a gift. When it arrived it was the standard Oakheart bottle I could have purchased much cheaper on another site. When asked I was told the photo was old and got an apology. When asked about the price difference I was ignored. Not heard from them since 21st November.

December 15, 2020
Unprompted review
Homedrinks logo

Reply from Homedrinks

Hi Michelle, I am really sorry to hear about your experience with Home Drinks UK. I would really like to sort this out for you and provide you with a a discount code off your next order. Thanks Vickie

Rated 5 out of 5 stars

Excellent service

Easy to use website. Managed to buy the special vodka I was looking for and at a discounted price! Arrived quickly and extremely well packaged in the post too. Will definitely be using this company again.

December 3, 2020
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Reply from Homedrinks

Thank you for your review :)

Rated 5 out of 5 stars

Well packed

Well packed. Prompt delivery. Great price.
Thank you. x

December 1, 2020
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Reply from Homedrinks

Hi Flick, thank you for your lovely review :)

Rated 5 out of 5 stars

Great price and good dispatch options

Great price and good dispatch options. I needed it quickly for a gift and I was able to have it delivered the next day for a reasonable cost.
I would purchase again.

November 25, 2020
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Reply from Homedrinks

Hi Vikki, thank you for your lovely review :)

Rated 5 out of 5 stars

good sevice

good service excellent beer

November 24, 2020
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Reply from Homedrinks

Thanks for your review :) Hope you enjoyed your drinks!

Rated 5 out of 5 stars

Faultless Service!

Faultless Service!
I placed my order for some lovely Crossbay Beer via the website with no fuss at all, easy to select the products that I wanted. As I live local to Homedrinks I was eligible for the free same day delivery. Order placed at 10am, by 1pm the order had been delivered and was sitting nicely in my fridge waiting to be drank. How can it be any better than that?

November 18, 2020
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Reply from Homedrinks

Thank you for your great review :) Glad you enjoyed your Cross Bay beers!

Rated 5 out of 5 stars

Fantastic service

Fantastic service - delivered with a smile the next day too!

November 8, 2020
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Reply from Homedrinks

Hi Paul, Thanks for your lovely review. Hope you enjoyed your order. Thanks HomeDrinks

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