Homefair Blinds Reviews 

2,279
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 531 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the exceptional service from start to finish. Customers consistently praise the staff for being friendly, helpful, knowledgeable, and professional, making the entire process smooth and efficient. The products, including various blinds and shutters, are frequently described as excellent quality, well-fitted, and competitively priced, offering great value. However, some customers experienced issues with fitting appointments, including last-minute cancellations or delays, and occasional communication problems regarding expected arrival times. A few other people also felt that the sales team in some locations lacked helpfulness or provided insufficient information about product options. There were also isolated reports of blinds not fitting correctly, leading to concerns about privacy and product quality.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the professional and... See more

Staff

People report positive experiences with staff, consistently praising their friendliness, professionalism, and... See more

Product

Reviewers mention positive feedback about product quality, with many customers expressing satisfaction with... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent and top-quality... See more

Price

Clients share positive opinions on price, with many reviewers finding the pricing competitive and reasonable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used this company for 28 years and wouldn't dream of going elsewhere. The service from start to finish is second to none. The staff are friendly, helpful and extremely knowledgeable. We have... See more

Rated 5 out of 5 stars

Outstanding Venetian blinds, top quality at very reasonable price. Bit of an issue booking the fitting, no one turned up as I was accidentally booked on wrong system (IT issues) however once booked f... See more

Rated 5 out of 5 stars

This is the first time I've used Homefair Blinds, on recommendation of a colleague. The service is really friendly and easy to arrange home visit to measure up. Fitting was carried out in less time... See more

Rated 5 out of 5 stars

A neighbour of mine had Venetian blinds fitted which looked so nice I asked where they bought them from. I contacted your Cramlington branch. Straight forward transaction from start to finish. I thoug... See more


Company details

  1. Window Treatment Store

Written by the company

Homefair Blinds are manufacturers and installers of custom fit Blinds of all types including Roller, Venetian, Wooden, Blackout, Vertical, Pleated, Perfect Fit, Conservatory Blinds and Plantation Style Shutters. For the past 30 years Homefair Blinds have been installing thousands of blinds a week across the North of England. Our business has been built upon repeat business and word of mouth referrals, as well as through our network of local showrooms. We appreciate your business and you taking your time to leave us a review. Your feedback will be taken on board and will help us improve our future customers' experience. Thanks from all at Homefair Blinds.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,279)

506 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kieran was friendly

Kieran was friendly, professional and the job was completed very quickly. Kieran removed all packaging. I would recommend Home fair, good quality, low prices

June 17, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. We always use Homefair Blinds and had no hesitation recommending you to my elderly mother. Excellent service from my initial enquiry, the salesman who measured up, right through to the fitting. I must give a special mention to the guy who fitted the blinds, for his patience and understanding during an unexpected situation! He was exceptional and a credit to Homefair Blinds!

June 15, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Initial call handler was friendly, the person who came to measure was well presented, cheerful and knowledgeable,the fitter was also well presented and efficient and the important bit - the blinds are fabulous!

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

Good service and polite from the shop to fitting it in . Reasonable price for what we wanted didn’t take too much time at all to fit in . Came between time what was given on the day . Would recommend

June 10, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Repair to a shutter

I needed a small repair to a shutter and the specialist was very experienced with shutters, knew exactly what to do and also adjusted one of the shutter doors that was catching the frame. I was going out and the work was done very quickly to an excellent standard.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Both measuring and fitting we quick and…

Both measuring and fitting we quick and easy process
Both men were polite friendly and professional
Had 2 roller blinds fitted in the kitchen and vertical blinds in the dinning room and living room and all look really good

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from the measuring appointment to the fitting. It was the same man that came, I cannot remember his name, sorry. He was fantastic, friendly, and professional. He offered advice about blinds as I was stuck between two options to begin with. He explained everything clearly. The whole experience was overall great. The quality of the blinds is amazing. I am so happy with them! I was able to delay my fitting appointment by a month easily due to having work done. I paid in two installments, and that was super easy to do too. Thank you. I would recommend this company.

June 9, 2026
Unprompted review
Advertisement
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look