Homefair Blinds Reviews 

2,291
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 536 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, who are described as helpful, knowledgeable, and efficient from initial inquiry to fitting. The service is frequently highlighted as excellent, with many appreciating the smooth process, fast installation, and overall professionalism. People are very pleased with the product quality, finding the blinds and shutters to be outstanding, lovely, and fantastic, often at a reasonable or great price. However, some people mentioned issues with fitting and measurements, leading to blinds not fitting correctly, visible gaps, or being ineffective for blackout purposes. A few other people also felt that communication could be improved, citing instances of fitting appointment changes without notice or price discrepancies between initial quotes and final charges.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as excellent, professional, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, friendliness, and... See more

Product

People report positive experiences with product, with many customers expressing satisfaction with the quality... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the excellent... See more

Price

Customers consistently note positive experiences with price, often describing it as good, brilliant, or very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whole experience was seamless. I visited the showroom. Staff were friendly and helpful. Some great blinds on show, so could easily see the different types. Only one concern is they didn't have lar... See more

Rated 5 out of 5 stars

We've had superb service and customer care throughout our dealings with Homefair. This started in their showroom where the assistant was most helpful and explained the differing types of blind availab... See more

Rated 5 out of 5 stars

We have used this company for 28 years and wouldn't dream of going elsewhere. The service from start to finish is second to none. The staff are friendly, helpful and extremely knowledgeable. We have... See more

Rated 5 out of 5 stars

This is the first time I've used Homefair Blinds, on recommendation of a colleague. The service is really friendly and easy to arrange home visit to measure up. Fitting was carried out in less time... See more


Company details

  1. Window Treatment Store

Written by the company

Homefair Blinds are manufacturers and installers of custom fit Blinds of all types including Roller, Venetian, Wooden, Blackout, Vertical, Pleated, Perfect Fit, Conservatory Blinds and Plantation Style Shutters. For the past 30 years Homefair Blinds have been installing thousands of blinds a week across the North of England. Our business has been built upon repeat business and word of mouth referrals, as well as through our network of local showrooms. We appreciate your business and you taking your time to leave us a review. Your feedback will be taken on board and will help us improve our future customers' experience. Thanks from all at Homefair Blinds.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 19% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,291)

521 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish all staff very polite,& Friendly excellent customer service the fitter was very polite efficient cleared all the wrapping away made sure everything was left clean and tidy i would highly recommend Home fair blinds 100%

June 2, 2026
Unprompted review
Rated 3 out of 5 stars

Poor fitting experience

The initial enquiry and booking with Seaham Branch was helpful and supportive. The Salesman was also very good - straight forward, supportive and honest with pricing and best match of blinds. However the fitting appointment was a different matter - hence lower rating. We were due a fitting 1/6/26. Only one SMS to say be ready for fitting. No time span or update after initial SMS. We had to ring in the end on day of fitting to ask what time to expect the fitter to be told the fitter was off sick and they were trying to find an alternative fitter. They said we should have been contacted but we were not. Very disappointed in this part of the process.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I’ve used Homefair Blinds on many occasions. The service provided from start to finish has always been excellent.
We have just had our conservatory blinds fitted we are so happy with them.
I would highly recommend this company great service and affordable prices.

June 1, 2026
Unprompted review
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Rated 3 out of 5 stars

Good service but when blinds were…

Good service but when blinds were fitted noticed some pulled and loose threads on Roman blind and marks on Venetian blind but this was after fitter left and I looked more closely at the fitted blinds

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

We have used this company for 28 years…

We have used this company for 28 years and wouldn't dream of going elsewhere. The service from start to finish is second to none. The staff are friendly, helpful and extremely knowledgeable.
We have changed our blinds many times for different styles and the product is always excellent quality 👌

May 27, 2026
Unprompted review
Rated 4 out of 5 stars

Definitely Recommend

We have used this company many times over the years and have never been disappointed. Always a professional service and a very good quality product.

May 21, 2026
Unprompted review
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Rated 5 out of 5 stars

A neighbour of mine had Venetian blinds…

A neighbour of mine had Venetian blinds fitted which looked so nice I asked where they bought them from. I contacted your Cramlington branch. Straight forward transaction from start to finish. I thought the price was on the higher end but to be fair the quality looks good and the front of my house looks a lot better!

May 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect fit blinds 😊

Really happy with my blinds ..really friendly helpfull staff both visits...fitting was very quick and communication on the day was perfect was given a timeslot at 8am so i could work my day around this ..quality of my blinds is beautiful 😊 love the perfect fit on my french doors looks fab in my kitchen

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

From measuring to fitting really impressed with the service and blinds. Would definitely use Homefair blinds again.

May 22, 2026
Unprompted review
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