HomeFitnessCode Reviews 8,606

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 1,548 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the ordering process straightforward and the user experience positive, with many appreciating the ease of navigation and clear communication. Many people are satisfied with the products, describing them as good quality, sturdy, and effective for their intended use, often highlighting features like adjustability and ease of storage. However, some people were dissatisfied with their experience, citing issues with product quality, such as faulty items, unexpected speed fluctuations, or products arriving damaged. There are also concerns regarding delivery, with some customers reporting delays, lack of tracking updates, or items not being received at all. A few other people also felt that the customer service was unhelpful when issues arose.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the products,... See more

Delivery service

People report ambiguous experiences with delivery services. Many customers praise the swift and hassle-free... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many praising products as well-built, sturdy, and... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, highlighting easy... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that products are easy to set up,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order good advice and information on the treadmill. Such a bargain looked online at the big brand websites saved myself hundreds of pounds. The quality is top range easy to use very sturdy and... See more

Rated 5 out of 5 stars

Delivery was fine and the bench seems a pretty decent bit of kit for the money. It’s certainly enabled me to use my weights far more effectively than previously. It is robust, has good adjustability,... See more

Rated 5 out of 5 stars

Exceptionally speedy delivery. Great product at excellent price. Easy to assemble. Loving everyday using the treadmill with my ear pods in listening to my favourite music. Highly recommend this for so... See more

Rated 5 out of 5 stars

I’ve been working from home for years, spending long hours sitting at a desk, which started causing noticeable leg pain—likely due to poor circulation. I decided to switch to a standing desk and... See more


Company details

  1. Fitness Equipment Wholesaler

Written by the company

Since its foundation, we have dedicated ourselves to integrity. This tradition is not just built into our products, but is our core value. All Home Fitness Code products are sold directly by us to you, our customers. By cutting out the middleman, we make substantial savings, and we’re able to pass those savings straight on to you.


Contact info

3.7

Average

TrustScore 3.5 out of 5

9K reviews

5-star
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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to order good advice and…

Easy to order good advice and information on the treadmill. Such a bargain looked online at the big brand websites saved myself hundreds of pounds. The quality is top range easy to use very sturdy and a nice shelf for my phone win win. Would recommend this company my daughters have also now purchased the]same treadmill.

April 10, 2026
Rated 1 out of 5 stars

BEWARE CHEAP RUBBISH

Go somewhere else, this company is shocking.
A week after trying to get my money back and arrange a collection for the treadmill that stopped working within a few days, they have started to send me the same emails, word for word with the same spelling mistakes.
I went to my bank and got my money back in the end.
There is a reason the treadmills seem like a good deal, they are a load of rubbish and they lack customer service.
If you value your time and sanity have nothing to do with them.

April 22, 2026
Rated 1 out of 5 stars

Appalling customer service - can’t return items

Avoid. Not the sort of people you want to do business with. They may offer some cheap products but if anything goes wrong, there’s zero customer service. Have requested to return a large bulky item but they refuse to arrange collection (as required by law) citing their terms. Thoroughly unpleasant and patronising responses.

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

Treadmill started to break down

Treadmill started to break down. They told me they will not repair it, but will compensate for the issue. They went completely silent now, and no compensation has been issued. They said it would take a few days. It has been weeks.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent foldable treadmill

Excellent foldable treadmill. Easy to use, love the automatic incline. So much better than I expected. Excellent service, quick delivery. Highly recommend this treadmill. I personally only want it for the incline, not for running. Really good incline level.
Excellent 👍👍👍👍

April 9, 2026

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