Home Heat Care Reviews 39

TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

It is very clear that this company are only interested in gleaning off as much government money from the home improvement grants as they possibly can and have no interest whatsoever in providing qua... See more

Rated 5 out of 5 stars

I had My installation fitted by kasim and Martin, very too polite and professional men, explained in detail how and what they was doing, they also completed it all in just one days work, I highly reco... See more

Rated 5 out of 5 stars

Amazing team, very friendly and approachable. Nothing is too big for them and very accomodating to other small requests you have. Qasim seems very experienced and I had no problem trusting him with th... See more

Rated 1 out of 5 stars

These people shamelessly lied to me about receiving a government grant that would pay for new doors and windows. This was on the condition that I got my walls insulated by them. In the end, the wall... See more

Company details

  1. Boiler Supplier
  2. Gas Installation Service
  3. Heating Contractor
  4. Insulation Contractor

Written by the company

We install boilers brilliantly, it's that simple!


Contact info

2.4

Poor

TrustScore 2.5 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

AVOID THESE FRAUDSTERS LIKE THE PLAGUE

AVOID THESE FRAUDSTERS LIKE THE PLAGUE.
Totally stay clear. ! both Homeheat care and
Ardor energy are one and the same scammers. They promise people windows and doors just so to get the wall insulation done - once done they will not respond to any corresepondence and they even block your number.

These con-artists don't have the interest of homeowners at heart they are out to line their back pockets.

Don't let them or their sales people into your houses.

Beware.......................

June 17, 2022
Unprompted review
Rated 1 out of 5 stars

Total con men

These people shamelessly lied to me about receiving a government grant that would pay for new doors and windows. This was on the condition that I got my walls insulated by them. In the end, the walls were insulated by poor quality labourers who caused damage and didn't complete the job.

Calls to this company went unanswered and when I finally did speak to someone, they told me that I had been misinformed. Dodgy, shifty, unscrupulous, scammers, these guys are artists at conning.

June 16, 2022
Unprompted review
Rated 1 out of 5 stars

Came and insulated walls inside and…

Came and insulated walls inside and have not replaced dado rail as they said they could not get a match no beading done between skirting board and laminate floor they took out and did not replace, numerous lies been told and unable to contact these people as they don't answer phone, as for Windows and doors have been saying company will come out to measure up 2-3weeks which has been that now and heard nothing, not heard anything about solar panels of which I have according to them been granted the grant for all work to be done. Just can't get connection with them. Makes me think WHY????? Did council contract these people to do the grants

May 16, 2022
Unprompted review
Rated 1 out of 5 stars

TERRIBLE COMPANY after 2 weeks still…

TERRIBLE COMPANY after 2 weeks still work needs to be done rubbish piled up outside for 2 weeks get nowhere with them. Emails sent pictures nothing done.
I was told no dust, my home is ruined PLASTER DUST EVERYWHERE NOTHING COVERED UP I’m elderly with carers calling who have to clamber over rubbish to get in. They’ve thrown out my blinds curtain rails trims to solid floor they’ve even called at 9pm.
DO NOT USE THIS COMPANY

March 21, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

I had My installation fitted by kasim…

I had My installation fitted by kasim and Martin, very too polite and professional men, explained in detail how and what they was doing, they also completed it all in just one days work, I highly recommend them such a good team. I will be referring my family and friends for sure.. thanks guys

March 1, 2022
Unprompted review
Rated 1 out of 5 stars

Totally agree with other negative reviewers

Totally agree with most other negative reviewers. They did answer phone when I rang but gave a different excuse each time for not contacting me re. any of the promised further work once the interior insulation was done, ie underfloor insulation, replacement boiler, solar panels. I'm not holding my breath!!

March 1, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible company biggest scam ever.

Terrible company, scammers . Was told I COULD GET SOLAR PANELS, WINDOWS, DOORS, BOILER, BUT HAD TO HAVE INSIDE INSULATION FIRST. 2 people turned up could not speak English barged in the house I asked how they were going about the insulation, got a blank stare one made a phone call in his own language then they both went outside a met 4 more people car turned up with 1 pack of what looked like loft insulation and plastic piping, they took it across the road to a van which had turned up then brought it back under my window, 6 of them knocked at my door, no proof of who they were, just looked like illegals, told them to get the boss to phone me as I did not want them in my house, they had no proof of where they were working from, man banged on my door saying what’s your problem dearie, lots of un answered phone calls to the company, only answered when I withheld my number, cctv footage from 4 neighbours of what they were like, company unhelpful, No positive answers from the company, the matter has been reported to trading standards.

February 17, 2022
Unprompted review
Rated 1 out of 5 stars

Poor experience

SCAM. At first the job was carried out to a good standard when qasim was there. However damage was done to one of the carpets and no compensation or cleaning was offered. Qasim let me down when he didnt show up to fit in a vent that they boarded up. The plastering has massive gaps in most rooms. Very poor and if you are getting cavity insulation for a window grant dont bother because it's a scam.

February 17, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing team

Amazing team, very friendly and approachable. Nothing is too big for them and very accomodating to other small requests you have. Qasim seems very experienced and I had no problem trusting him with the work. He didn't let me down. Don't know about the other teams but I would definitely recommend this team to everybody.

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

So I was abit vary going ahead with…

So I was abit vary going ahead with getting work done by Home Heat care at the start as a family friend had a very bad experience, they left the house in right a mess but then as I really needed this work getting carried out I took the step to go ahead and I am so glad I did as the guys who came to carry the work out kasim and martin did an amazing job, they work carried out was mess free and above my expectations. I would highly recommend these guys to my family and friends, you will not be disappointed!

February 4, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! They did insulation in my mums house and she was so happy with the service and just the things the guys did like vacuuming up afterwards and closing her door on way out. My ma is elderly and this little gesture meant a lot to her.

October 12, 2021
Unprompted review
Rated 1 out of 5 stars

***BEWARE SCAMMERS**** Homeheat care…

***BEWARE SCAMMERS**** Homeheat care biggest con artists. Do not let there so called surveyors in your house. Do not give them any paperwork and do not sign up to them. They came to my house guranteed me that you will get all house windows and doors replaced with new ones. They said you have to qualify for it first by doing a 2 wall insulations. They fitted the wall insulation and i called them the next day and now they saying the green grant for windows and doors is finished and they cant do it anymore. What i dont understand is if the windows and doors grant has finished im March 2021 then why are they still signing people up and promissing windows and doors in September 2021. They need to be reported to training standards and the financial ombudsmen. Home heat care ltd is a registered company on companys house Arif Zaki as the owner same guy owns Ummah channel on sky tv. This company needs to be taken to task as they are misselling, lying and taking advantage of vunerable people so that they can for financial gains.

September 21, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Scam scam load of bulshit homeheat care…

Scam scam load of bulshit homeheat care still waiting for my Windows don't answer your call they made money from council not bothered about windows left my house like crap big time scammers be aware guys they onky there fr their money only husnain and arif and zakir full of bul+++ the last review I gived them they begged me to give them a good review they knew they full of bul+++don't worry I'm gonna contact traded standard on them how much money they scammed the govermant

September 21, 2021
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look