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Rated 5 out of 5 stars

I was suggested HomeHello by a colleague of mine so decided to book a 4 hour clean with HomeHello last year just before Christmas. I was really impressed by how transparent and easy the whole process... See more

Rated 5 out of 5 stars

The cleaners we have had have been great and the staff are always friendly and let us know should there be any minor changes to the schedule. I've been using HomeHello regularly for a while now and w... See more

Rated 5 out of 5 stars

Though our first cleaners weren't available, we were offered the next possible convenient slot for us and the cleaner was amazing. One always has reservations about in-house services but this was wond... See more

Company replied

Rated 5 out of 5 stars

We have a first rate cleaner from HomeHello. I honestly don't know how he gets things so immaculate, but he does. Thanks Kenneth! We had a few hiccups when he was unable to make one session and we n... See more

Company replied

Company details

  1. Cleaning Service
  2. Carpet Cleaning Service
  3. Cleaners
  4. Handyman
  5. House Cleaning Service
  6. Window Cleaning Service

Information provided by various external sources

HomeHello is simply the easiest way to clean your home. Leave the dirty work to us. Book professional and trusted cleaners online with just a few clicks! Rates are very affordable and start at $27/hour. We currently service all of Sydney, Melbourne and Brisbane :)


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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Rated 1 out of 5 stars

Unreliable -waste of time

Booked through HomeHello in Brisbane, twice the cleaners cancelled last minute (the day before, and then the morning they were due to clean), and the third time they simply didn't show up!
Don't bother with these guys, they'll just waste your time.

June 7, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic!

HomeHello's process is quick and easy, and the cleaning has been impeccable. The customer service team was also very polite and patient, easing any worries I had. I would definitely recommend HomeHello to anyone in need of an efficient and great cleaning service!

February 25, 2016
Unprompted review
Rated 5 out of 5 stars

Home cleaning

Great service and professional clean
I will definitely be booking future home cleaning from this company

February 10, 2016
Unprompted review
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Rated 5 out of 5 stars

Great cleaning service

The cleaners we have had have been great and the staff are always friendly and let us know should there be any minor changes to the schedule. I've been using HomeHello regularly for a while now and will definitely continue to use the service in future. It's great to come home to a clean house each fortnight we get our place cleaned.

January 24, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent house clean

I had a lovely experience with HomeHello. The kitchen and bathrooms were cleaned very thoroughly and I'm happy with the standard of clean.

January 24, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic cleaning service

I've been through my fair share of house cleaners in my time, considering I work 50+ hour weeks and just have no time at all to clean my home.

HomeHello seems to be the best cleaning service I have used yet - their website is extremely easy to navigate and their booking process is simple yet effective.

I love how they send you reminder text messages the day before your booking (I always seem to forget when my booking is). But I love my cleaner even more - always a breath of fresh air to return to a clean home.

Also I have to mention they have great customer service who always follow up on your questions and issues. Highly recommend this company!

January 22, 2016
Unprompted review
Rated 5 out of 5 stars

HOME HELLO

Have been really great. I had a few queries about the cleaning at first, and I thought I was being overly critical. However, they went out of their way to make sure they found someone for me. She was here today - fast, professional and did an excellent job. I have booked her on an ongoing basis, and will have no hesitation in recommending her and especially the company to anyone.

January 21, 2016
Unprompted review
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Rated 5 out of 5 stars

Best service I've had!

I loved the way HomeHello customer service dealt with all of my issues and gave me a very customised and unique cleaning experience. The website was easily accessible and I could find my way around it quite well. It was the most efficient and satisfying cleaning I've had up to now! Definitely sticking with HomeHello for every clean.

January 21, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Homehello was an easy and effective way for my house to get cleaned. The customer service was kind and helpful to me while the cleaners were very quick and also very good. Homehello's website was simple to use and the service provided was excellent. I will be using Homehello again.

January 21, 2016
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

HomeHello is so easy to use with their online booking and payment system. It's very easy to change even just one of your scheduled cleans to find another date that works. The cleaners have all been very nice and have done a great job. The company is always receptive to questions and finding solutions for you and they've even been proactive in asking if I'm happy and if I'd like to try another cleaner to see if I like them better. They have surveys after every clean so you can give feedback. They really want to make sure the customer is happy.

January 20, 2016
Unprompted review
Rated 5 out of 5 stars

Efficient and polite

The homehello workers efficiently clean my house and the customer service has always been polite and willing to assist me in anyway possible

January 19, 2016
Unprompted review
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Rated 4 out of 5 stars

Good company, competive rates

The cleaners I've had Ajay S. And Rebecca (with her brother in law) have both been great. Both have different styles, but now I get both fortnightly so I now have someone weekly. So helpful as a new mum and starting a new business. Keep up the good work. The reception have pretty good customer service too. - you may need to be patient with start dates at the beginning, but once you have a booked in time, the company hasn't let me down since.

January 19, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic, friendly service!

I would recommend HomeHello to anyone looking to get their house cleaned. I was very skeptical initially as to both the quality and trustworthiness of the cleaners. However, all my concerns were dispelled after my first clean! All cleaners seem to have previous training and are all certified with necessary checks.

Everyone from HomeHello, both customer service representatives and cleaners are very polite, accomodating and always willing to go the extra mile. My apartment has never looked in better condition and I attribute this entirely to HomeHello. I have used other cleaning companies before, and this service is far more affordable. It only costs me $27/hr, and they also offer laundry and ironing options!

All bookings occur online and the website is super user-friendly. I now have fortnightly cleans, generally when I leave for work in the mornings and my account is automatically debited. It's so simple. I recommend to anyone and everyone.

January 19, 2016
Unprompted review
Rated 5 out of 5 stars

Thanks HomeHello !!

I've never had a cleaner before but after using HomeHello it was definitely the right decision. We always have our regular cleaner who comes in on time, smashes everything within a couple hours and our home hasn't looked better!!

January 17, 2016
Unprompted review
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Rated 5 out of 5 stars

Excellent cleaners and immaculate customer service!

I have had several cleans with HomeHello and all the cleaners have been nothing short of professional and brilliant. The house has never looked this clean in ages! Customer service team were also prompt and polite - would definitely recommend HomeHello to my friends!

January 14, 2016
Unprompted review

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