Homehold Lease Extension Solicitors & Surveyors Reviews 449

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness and professionalism. Many people appreciate the clear and timely communication, noting that the company keeps them well-informed throughout the entire process. Consumers also frequently mention the fair pricing and excellent value for money, making the overall experience stress-free and efficient. However, some customers also noted an initial desire for more care and understanding at the beginning of the process, though communication significantly improved after they raised their concerns.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the consistent,... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight timely... See more

Price

People report positive experiences with price, finding the costs clear, concise, and reasonable. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Homehold and LLS have been outstanding and made my lease extension a totally stress-free experience. They kept in touch at every stage with updates and explained everything that was happening in a way... See more

Rated 5 out of 5 stars

Homehold and LLS saved me the stress and anxiety I would have felt if I’d had to deal with my elderly father’s lease extension without any help or guidance. Nicola, Mo, Josh and Dale were exceptional.... See more

Company replied

Rated 5 out of 5 stars

I can’t believe how stress free my lease extension process has been given my lease was less than 80 years. From the initial call to talk through what needs to happen, timelines and how it will all wor... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from start to end. We really appreciated how easy, seamless and stress-free the whole process was for us, with no need for us to drive progress at all, or to liaise with separat... See more

Company replied


Company details

  1. Legal Services
  2. Property Administrator
  3. Real Estate Appraiser

About Homehold Lease Extension Solicitors & Surveyors

Written by the company

Homehold has one goal: make it easier and cheaper for leaseholders like you to extend their leases.

We are specialist fixed-fee lease extension service which incorporates both the services provided by our in-house team of lease extension surveyors and our very own firm of lease extension solicitors, LLS.

We will manage your lease extension claim from start to finish, ensuring that you are properly looked after throughout a process which can often be long and complicated to navigate. Our commitment to excellent customer service shines through in our reviews.

We have a specialist lease extension valuation team and our surveyors come from a wide range of backgrounds from being employed by Savills and leading London agents to working in Real Estate analysis. This broad base of expertise allows us to challenge your freeholder on all elements of the lease extension valuation, and not just your property value. We will work hard to negotiate a fair price for your lease extension. While it is avoidable in nearly all cases, we have experience attending First Tier Tribunal in the capacity of Expert Witness if needed.

Homehold owns a law firm, LLS, that specialises in lease extensions. LLS is fully authorised and regulated by the Solicitors Regulation Authority and is led by Leah Veasey, who is a solicitor who has completed over 1000 lease extensions.

We only offer statutory lease extensions – which will extend your lease by 90 years, remove your ground rent and ensure that your freeholder is not able to add new, onerous clauses into your lease.

Homehold is a proud member of the Association of Leasehold Enfranchisement Practitioners (ALEP) and a member of the Property Ombudsman redress scheme.

If you wish to instruct us for your lease extension you can book a consultation with our director, Linz Darlington


Contact info

5.0

Excellent

TrustScore 5 out of 5

449 reviews

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Rated 4 out of 5 stars

Recently completed lease extension has…

Recently completed lease extension has finally registered with the Land Registry (the process took just under 18 months delay due to the Land registry- not due to Homehold).

Everyone I spoke to or emailed at Homehold was professional, prompt, and efficient. My questions were answered clearly, the process well explained and I was able to relax and let them get on with the job! Thankyou!

December 6, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the positive review Dan! Glad we could help, cheers, Linz

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Rated 5 out of 5 stars

A very positive experience

We have had a very positive experience with Homehold and, in particular, with the Legal Team. The process took a lot less time than we expected and the costs were also lower. In our view this was largely down to the Legal Team whose expertise was extremely helpful in securing this outcome on our behalf.
We would definitely recommend Homehold to anyone starting out on the Leasehold Extension journey.

December 6, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the lovely review Mrs Dennehy! Cheers, Linz

Rated 5 out of 5 stars

Thank goodness for Homehold!

Thank goodness for Homehold.
They were a Martin Lewis recommendation.
They took the stress out of extending my lease.
They were knowledgeable, personable, extremely efficient and I felt fought to get the best outcome for me.
I can’t thank Dale, Will and the rest of the team highly enough.

October 15, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the great review Ms Alexander! All the best, Linz

Rated 5 out of 5 stars

1st Class Operators

Homehold & Legal team have been 1st class all the way through process. Would highly recommend to anyone thinking of going through a lease extension.

November 19, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thanks for the review Peter! Cheers, Linz

Rated 5 out of 5 stars

Great communication, great result.

Great communication. Pleased with the lease extension premium achieved. Overall, I'm very happy to recommend this service.

October 11, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Oakley! Cheers, Linz

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Rated 5 out of 5 stars

Excellent communcation and a wonderful…

Excellent communcation and a wonderful service. Helped us extend our lease safely even when getting the freeholder to engage proved challenging.

October 8, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Signorelli, glad we got the job done! Cheers, Linz

Rated 5 out of 5 stars

Excellent Service

Working with Homehold Services was a great pleasure from the very first moment when we got in touch with them, until the completion of the lease extension. They took the time to explain the process and the fees involved in great detail at the very first conversation and followed through until everything was completed. The deadlines were kept and we were updated on a regular basis, without a fail, on the progress of the lease extension. Everything went smoothly and without any issues whatsoever. We highly recommend Homehold Services to anyone who’s starting the process of extending their leasehold.

November 24, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the kind review! All the best, Linz

Rated 5 out of 5 stars

Great communication throughout

Great communication throughout over emails and phone calls mostly

October 31, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Mr Farr! Cheers, Linz

Rated 5 out of 5 stars

100% would recommend Homehold

From my initial conversation with Linz through to completion, working with Homehold has been a seamless and straightforward experience. They kept me informed every step of the way, offering multiple options during negotiations and managing to secure a premium below what I had anticipated.

When I bought my property, I knew I might need to extend the lease before selling again. Unfortunately, the lease contract contained some unexpected and challenging clauses. Homehold provided invaluable support throughout what could have been an even more stressful and costly process. They were transparent about costs and clear in their communication, which made everything much easier to navigate.

I would wholeheartedly recommend Homehold to anyone. They’re fantastic to work with, and you genuinely feel like they have your best interests at heart when dealing with freeholders and resolving complex issues.

November 20, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for this lovely review John! Glad we could assist on your case - all the best, Linz

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Rated 5 out of 5 stars

Very trustworthy and easy to deal with

Very trustworthy and easy to deal with, as they manage the process from start to finish. I've been kept informed throughout, even when there is no news

October 9, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review! Cheers, Linz

Rated 5 out of 5 stars

Brilliant choice for our lease extension lawyer

Clear and accurate at all stages in the process. Really experienced in lease extensions. Fast responses to questions. So grateful that we used Homehold. Even the landregistry responded as needed to Homehold.

November 5, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Elizabeth! Cheers, Linz

Rated 5 out of 5 stars

Homehold dealt with my leasehold…

Homehold dealt with my leasehold extension.
The freeholder which is a London council and their representative were very slow.
Luckily Homehold had the patience and know how to get the job done.
Would use again.

November 1, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review! We're glad we could help - cheers, Linz

Rated 5 out of 5 stars

Homehold and it's Team.

Hey there, just to inform those that are thinking of a lease extension, well I finally pursued mine.
And the statutory lease extension was done through Homehold.
Dale, Linz, Nicola, Tamilore, Lucy, and apologises for any valuable persons names missed out-
You are all a credit to humanity in the help, advise, expertise and the knowledge you provide your clients.
There is no competition our there because Homehold is just the Best!
I can only hope everyone comes to you guys because through the lease extension I have gotten to know you guys, and with each one of you doing your roles with your hearts in it, i cannot show you my gratitude enough. You guys deserve a world wide not just a national recognition. Thank you so much.
: )

October 25, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

This was really lovely to read, thank you for the great review! All the best, Linz

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Rated 5 out of 5 stars

Leasehold extension

I have received brilliant service from Homehold and their legal team.
They made the leasehold extension experience practically hassle free.
I got weekly updates and clear instructions from them. Their payment structure is very transparent and user friendly.
It can be lengthy process if your landord/housig association is very slow in cooperating so you need strong team to act on your behalf and Homehold is definitely the one who can deliver the required outcome.

October 24, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Ms Foy! All the best, Linz

Rated 5 out of 5 stars

Homehold have been a brilliant…

Homehold have been a brilliant company and I can definitely say from my experience I would definitely recommend them for a lease extension. They have been friendly, professional and proactive throughout. Communication with them has been easy and they have done everything, at the original quoted cost. I would definitely use them again.

October 21, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the kind review Mrs Taylor, cheers Linz

Rated 5 out of 5 stars

Superb Team

I recently had the pleasure of working with Homehold for my lease extension, and I couldn’t be more satisfied with their service. From the initial consultation to the final paperwork, the entire process was seamless and stress-free.

The team Dale, Jemma, Leah and Lucy are incredibly knowledgeable and professional. They took the time to explain every step of the process, ensuring I understood all my options and the potential outcomes. Their expertise in lease extensions is evident, and they were always available to answer any questions I had.

What stood out the most was their commitment to customer satisfaction. They went above and beyond to ensure that I was comfortable and confident with the decisions being made. The communication was excellent, and I was kept informed throughout the entire process.

Thanks to Linz and his team , I was able to secure a favourable lease extension with terms that suited my needs perfectly. I highly recommend their services to anyone looking for a reliable and efficient lease extension company.

I am about to instruct LLS to start two new lease extension.

October 17, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

This was really great to read, thank you for the kind review Mr Coward! We're glad we could help and look forward to the next case, Linz

Rated 5 out of 5 stars

Professionalism and efficiency combined

Professionalism and efficiency combined.
Our solicitors responded promptly to our many questions and were willing to arrange calls.
Strongly recommended!

October 18, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Konstantina. Cheers, Linz

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Rated 5 out of 5 stars

Lease extension

Homehold and LLS have provided an excellent service. They gave accurate estimates of costs and timeframes for our lease extension and were very clear on the process. They have delivered on everything faultlessly.

October 9, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the review Dr Grieve - we're glad we could help! Cheers, Linz

Rated 5 out of 5 stars

Very satisfied with their lease extension services!

Excellent experience dealing with Linz, Leah and all the team from Homehold and Leasehold Legal Services. They completed two lease extensions for us with a very clear and easy to follow process. Communication was excellent throughout. Very pleased we decided to go with these guys!

September 8, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the kind review Tim! All the best, Linz

Rated 5 out of 5 stars

Excellent from start to finish

I discovered Homehold via the MSE newsletter; and the experience was excellent from start to finish. I dealt with the same team throughout and the communication was faultless. The set fees were crystal clear, and the seamless approach for the valuation, negotiation and legal sides of the lease extension worked perfectly. The 3 stage payments marked the completion of each stage of the process. I would wholeheartedly recommend Homehold for anyone looking for a low-stress approach to extending their lease.

August 15, 2024
Unprompted review
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Reply from Homehold Lease Extension Solicitors & Surveyors

Thank you for the fantastic review Ms Hindley, we're glad we could help - cheers, Linz

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