homehop.in Reviews 5

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

5 reviews

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Rated 1 out of 5 stars

Disappointing online purchase & Unreliable After Sales Support

*Disappointing online purchase Experience with HomeShop* Order No. 27769.

I'm extremely disappointed with my purchase from HomeShop, (*especially Savio* their technical person who called after 7 days delay), an online retailer claiming to sell refurbished solar products. What I received was a severely damaged, obsolete, and non-functional product with subpar packaging.

The after-sales support was equally unimpressive. Calls to their toll-free number were never registered, and follow-up calls were met with a curt response stating that the 7-day replacement period had expired.

Key Issues:
1. *Damaged and Obsolete Products*: Received products were severely damaged, outdated, and non-functional.
2. *Poor Packaging*: Products were packaged inadequately, leading to further damage.
3. *Unresponsive Customer Support*: Calls to the toll-free number were not registered, and follow-up calls were dismissed.

Rating:* -5 /5 stars
Warning:* Avoid purchasing from HomeShop until they improve their product quality, packaging, and customer support.

Customer Support :: -5/5

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service is very bad

Customer service is very bad. WhatsApp chats not responding. Reported a product issue. They promised the technical team will contact. But never happens.

Better go for other brands through Amazon or Filpcart.

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

Homehop Order never delivers , worst experience

Homehop Please don't order from this , they are fake, once order is placed they will share you some fake tracking ID and it always shows running late, after several calls they say it's lost and again provides new tracking ID. This is worst delivery services and customer service we ever had.

March 15, 2024
Unprompted review
Rated 1 out of 5 stars

very worst service and product & customer care response

very worst customer care response, all jimmicks way they have to solve customer issue but no one will attend your calls, each take morethan 15 days to get, No clear instructions on thier product ,not at all recommended to any one, Worth for money also low. do not buy with this seller and don't suffer

March 2, 2024
Unprompted review

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