Home Living Outlet Reviews 

283
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly, helpful, and knowledgeable staff who provide excellent advice without ever making anyone feel pressured to buy. Reviewers also highlight the smooth and efficient delivery service, noting that items arrive promptly with polite and professional drivers. Some reviewers were happy with the fantastic showroom displays showcasing a wide selection of quality furniture. Consumers additionally appreciate the reliable aftersales care and dedicated support received when finalising their purchases. People consistently recommend the business for its competitive prices and overall exceptional service from start to finish.

What people talk about most

Product

Customers expressed great satisfaction with the product quality, mentioning that items like sofas and tables... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, highly... See more

Service

Reviewers mention positive feedback about service from the initial purchase to the final delivery. Customers... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting punctual arrivals, helpful... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as friendly, polite, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our console table was delivered within 2 days excellent delivery 👏 there were a few more pieces than we could manage, but we got a local handyman to fit it together in about an hour and a bit. It... See more

Rated 5 out of 5 stars

We were unsure about what we wanted and with a tricky layout we knew that finding the right sofa might not be easy. The team at Home Living Outlet were incredibly helpful. They talked us through our d... See more

Rated 5 out of 5 stars

New sofa, with matching cushions, and 2 high backed winged chairs, were delivered today. Every part of my experience from stepping in store to delivery, was top notch! The owners are in store and... See more

Rated 5 out of 5 stars

Very helpful chaps, my initial chair wouldn't fit through my front door the delivery lads, who were great returned it to shop and I chose something smaller , there was no extra delivery charge. One sm... See more


Company details

  1. Furniture Store
  2. also in
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store

Written by the company

At Home Living Outlet, we believe great furniture shouldn’t come with a luxury price tag. We’re a small team of four who spent over 10 years each working inside the big furniture brands. We learned what makes a home feel special, what makes quality furniture, and most importantly… how we’d do it better. We offer a wide range of Sofas, Chairs, Recliners, Footstools, Mirrors, Lamps, Tables, Rugs, Beds & Dining furniture. Every piece we sell is hand-picked by us. Real people with real industry knowledge. Chosen for style, comfort, durability and value. No gimmicks. No pushy sales chat. Just honest advice and furniture we genuinely love. When you shop with us, you’re never just an order number. You’re dealing directly with a passionate team who cares about your home as much as you do. Affordable luxury. Expert guidance. A small team that's big on service. That’s Home Living Outlet.


Contact info

4.9

Excellent

TrustScore 5 out of 5

283 reviews

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Replied to 50% of negative reviews

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4.9

All reviews

(283)

119 reviews in the last 12 months

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Rated 5 out of 5 stars

💯 customer service all the way very…

💯 customer service all the way very polite helpful even went out of the way to give me a better product as the 1 I was after was not in stock I could not ask for more and on top of that managed to deliver in 4 days set my recliner chair up and made sure I was happy I am disabled and never been treated so good I was so impressed ould recommend them to everyone

October 4, 2026
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Rated 5 out of 5 stars

All in all a perfect experience

All in all a perfect experience. Went along one Sunday to have a look in the showroom and was welcomed in, told there's no pushy sales and to take our time and ask any questions if needed. Take our time we did, we sat on a sofa for 45 minutes!!! No hassle. We carried on looking around at a few other showrooms then went back to HLO the following Sunday. It was different staff and again, welcomed in the same good manner. We sat on the same sofa for half an hour then called the sales guy over for a few questions, all answered. Not only did we chat sofas but football and travel too!! We ended up buying the Franco 4 seater, a 'Love' chair and a chair, as the grey fabric we chose was made to order (at the time they had the cream in stock) it was 5 weeks. Five weeks later it was in stock and given optional delivery dates, we were on holiday and it was no hassle for them to keep hold until we returned. Delivery was on time, the driver gave a courtesy call the night before and half an hour before they turned up. We'd just had the carpet cleaned so layed an old sheet down whilst they unpacked the sofa but we didn't need to, without asking the delivery guys had already brought some shoe covers!!! All in all 10/10

September 27, 2026
Rated 5 out of 5 stars

Our console table was delivered within…

Our console table was delivered within 2 days excellent delivery 👏 there were a few more pieces than we could manage, but we got a local handyman to fit it together in about an hour and a bit. It looks really good and is very sturdy. Fantastic value for the price !

September 26, 2026
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Rated 5 out of 5 stars

Custom Design

We were unsure about what we wanted and with a tricky layout we knew that finding the right sofa might not be easy. The team at Home Living Outlet were incredibly helpful. They talked us through our different options and allowed us to modify a design to suit our needs. Our sofa, armchair and foot rest were made to order to fit our space. Delivery was simple and they even helped us out moving our old sofas.

September 14, 2026
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Rated 5 out of 5 stars

Amazing service

They couldn't of been more helpful,
We sort of knew what we was going in for, and they where always ready to help with anything if we was unsure on size, colours, mix and matching headboards and beds, sofas. And delivery.
Will definitely be using again.

September 7, 2026
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Rated 5 out of 5 stars

A brilliant company

A brilliant company. We got just what we needed. Friendly but not pushy staff.Great service and delivery was as promised.nOn time and really helpful guys. Would recommend to anyone looking for good quality and great value.

August 16, 2026
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Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Was not sure on which sofa to pick - had some good advice when I called which lead to the correct sofa being picked. Delivery was witin the time scale quoted - delivery guys were also great. highly recommend.

August 13, 2026
Rated 4 out of 5 stars

Good delivery service, would have prefers to be told about damaged item when purchasing rather than after delivery

Sofa arrived, the lads were quick at unloading and unpacking. Could not fault this.
They forgot to unload the tv unit we had ordered too, (but we also forgot this) until they came back shortly after leaving with the unit. It was only then that we was told it was damaged (draw slider was broken) and thats why the price was reduced.
Wouldn’t have been a major problem, but we was never told this when initially buying said unit. We got told they were having a reshuffle of stock. So thought the sale price was to get rid for new stock.

August 9, 2026

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