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Homemustbuy Reviews 412

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TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

I had requested to stop the account from customer service by September 2024 but they told me they had been canceling. Then, they still deducted the money from my account, I asked for the request for t... See more

Rated 5 out of 5 stars

After complaing about a subscription I was not aware that I had by mistake signed up for, they have decided to refund my fees. This is Fantastic customer service. I was under the impression that I... See more

Rated 3 out of 5 stars

Thanks to Nela for responding so quickly making me understand how the process of cancelation works. It did takes 14 day for homemustbuy to cancel the account but I'm glad that finally it happened.

Rated 5 out of 5 stars

I signed up before realizing the location of the company. I cancelled my account easily and didn’t ask for a refund however, Alero kindly reached out and offered a refund for the initial payment and... See more

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4.1

Great

TrustScore 4 out of 5

412 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Home must buy

I don't remember making an account on your website (I never bought anything from your website),money wore withdrawn monthly without my concent from my bank acount and that's why I want to cancel my membership!

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

They car

I was not expecting then to solve my case after some months, but today they wrote with a positive answer to my request. Thanks!

August 19, 2025
Unprompted review
Rated 2 out of 5 stars

Cuando comencé la suscripción?

I do not remember the day I started the subscription, much less provide my personal information, despite constant attempts to unsubscribe, I only had a response until I communicated directly with support and the response was objective and fast, solving my problem, the store is good, just be careful with the cards domiciled.

November 20, 2025
Unprompted review

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