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Rated 2 out of 5 stars

I ordered two packs of Biotex washing powder. They arrived promptly on 16 September and the bubble wrap parcel appeared to be in good order but when I opened it one of the packs had burst open and the... See more

Rated 5 out of 5 stars

I was sceptical of dealing with a foreign supplier but it arrived at my house a week later, fully intact and perfect. I can’t praise them enough and hope to do further business with them in the future... See more

Rated 5 out of 5 stars

Overall, a very pleasant shopping experience. Initially, the shipping options did not include my destination country, and the staff went out of their way to resolve the issue via email. On a Sunday... See more

Rated 3 out of 5 stars

Excellent Service, very fast delivery, Love it. unfortunately no paper work involve, no invoice given, even sent the message via mail, but no reply. Sadly have to give 3 But yes it could be 5. Kind... See more

Company details

  1. Kitchen Supply Store

Information provided by various external sources

We carry all Items you wish to fill your Home especially for cooking, dining and organizing. you will find main European brands for the best Price/Quality


Contact info

4.1

Great

TrustScore 4 out of 5

195 reviews

5-star
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1-star

Replied to 30% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

order was cancelled probably due to too good price

offer was with good price, but order was cancelled - probably because of the too good price - very disappointing!

February 1, 2026
Homeplace logo

Reply from Homeplace

Hi Ulrike,

We’re very sorry for the disappointment caused by the cancellation of your order.

Unfortunately, the item had already sold out in-store at the time your order was placed, and our system had not yet fully synced to reflect the updated stock availability. As a result, your order was automatically cancelled once the inventory was updated.

We completely understand how frustrating this must have been, especially when you were able to place the order at a great price, and we sincerely apologise for the inconvenience and confusion caused.

Thank you for bringing this to our attention, and we truly appreciate your understanding.

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Rated 1 out of 5 stars

No delivery

I still have not received my items. I paid for priority delivery and this seems a waste of money. I would like a full refund if my items do not get delivered, at least the £17.00 for priority delivery

August 25, 2025
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