Homeplay Ltd Reviews 70

I attended a CPD on lighting, audio and motorised blinds hosted by James. James is incredibly knowledgeable and engaging and being able to visit the showroom to see demonstrations of the products is really helpful. The experience of the home cinema was phenomenal - everyone should have a home cinema like this! I am now much more informed about these subjects and feel confident in discussing the different options with my clients moving forward.

I have been enjoying Homeplay technology, in my home, for around 15 years.
Recently, they upgraded my security camera equipment. The support and aftercare provided by Tim has been remarkable. Thank you Homeplay.

Just what you want from a home entertainment and security provider, super honest and impeccable integrity. They didn't over sell, just tried to provide exactly the product we really needed. Impressive.

Homeplay has just completed their part of a 2 year interior design project in our home. This involved new lighting, lighting automation, video distribution system, security upgrade (CCTV and Alarm) and audio upgrade. It was a fairly complex project working with legacy networking and limited structural work. Rather than write a review, I’ll post the email I sent to them on completion which reflects my experience from day one to the final.

“Thanks for everything guys. It has been great working with you. It's impossible to have a project without issues but what's important is how you deal with the issues. I can see it's totally in your DNA to understand and resolve problems. It's rare that you find a business with this ethos and also with the people who believe in it the way the Homeplay team does. It comes across in every interaction we have.

L acoustics have just finished and I can honestly say I believed BB King had come back from the dead and joined David Gilmour, Mark Knofler and Mick Fleetwood in my bar. It sounds incredible - can I have it in the rest of my house 😜- maybe next year.”

Homeplay are a class act to work with. James and the team were highly professional throughout the entire process; I cant recommend them enough. Superb. Keep it up!

Joined a CPD on Luxury Residential Lighting, and whilst much of it I already knew, it was great to get back into it again, even if it was just for an hour or so! Each area was touched on quite briefly as there was so much to cover, and you could talk for hours on CRI, lux levels, Part L and so on but it gave a great overview of residential lighting and opened eyes to the endless possibilities available with lighting in the home.

Game-changing Wi-Fi!
We had real issues with Wi-Fi in general but particularly in our bar at home before James and the team at Homeplay got involved. We now have superfast Wi-Fi across the house and bar with multiple access points, we just wish we had worked with the guys at Homeplay sooner. They are very knowledgeable, professional and up to speed on the latest tech available - we didn't even realise the specification of tech they have implemented was available.

Homeplay is an experience and a unique one at that. The music I have listened to ranges from classical to Radiohead. Its all amazing. The first time I listened to classical music with Homeplay and L-acoustics reminded me of my younger days when I played the violin. The notes went through me and touched a part of me I had not remembered in decades.

When Radiohead played I am sure my heart stopped a beat. Watching and hearing them in concert in your own home really is just the same feeling as being there. The bass and the other tones sent a shiver down my spine. It was amazing and difficult to explain here so I would not hesitate to ask for a demo and find out for yourself.

As an interior designer, I have visited a lot of showrooms to have a look at various offerings, this was an exceptional experience.
If you are seriously looking into home automation systems in whatever capacity, please do take the time to meet with James and the team. It will be time well spent to be fully informed and enable you to make the right decision.

Great service with a 😊 . Thank you

I've worked with Homeplay for over 10 years across 2 properties.

It's not easy with technology changing and expanding by the minute now, but Homeplay persists in their high standard of trying to get it right, and delivering a high level of "from-the-heart" customer service and satisfaction.

The "secret sauce"? The differentiator?

Every company and company culture has a DNA in the shadow of the founder's. Founder James is exactly where he wants to be, doing exactly what he loves to do.
It shows.

James is passionate, he's customer-centric, he cares about relationships and the long term, he has a big heart, he does the "right thing".

The Homeplay low tech small business experience is increasingly rare in our new high tech world of increasing facelessness, remote service, short term thinking, impersonal e-commerce, and big intrusive government.

Net, the Homeplay experience is pleasantly "old fashioned", in a very good way.

Great service and great result! It was very easy to work with Homeplay Ltd. We didn't visit a showroom, but got all relevant advice via Zoom and calls, as well as samples and drawings. Measurements were taken at home, and Homeplay has provided specifications for building an elevated platform and stairs. Furniture installation took less than a day for 6 motorised armchairs and a sofa. Very professional!

Some times you just need the right people. Here is an authentic copy of what I sent to the Homeplay and you'll see for yourself: "Dear James, This is just to reiterate our gratitude to you and your team for the dedication and you showed us in the XXXX Mews installation. Amidst all the calamity and the general callousness of insurers and their like it is so re-assuring to know there are people on whom one can rely and trust. Please also convey this message to the team."

I’ve recently joined the world of elegant A/V solutions and been in contact with the team at
HomePlay a couple of times. I can only say it was a pleasure working with the team - friendly, totally professional, very smart and a detail for customer delight. Thanks HomePlay! For interested parties, please checkout their showroom for amazing ideas,
solutions and inspiration.

Met James and purchased some systems from him. Absolutely awesome Gent who kept his word and time schedule for whatever he promised. Strongly recommend Homeplay for Audio Video installations. Extremely professional and honest to the core.

Dear James, I wanted to say how impressed we were with you and your team, your responsiveness, professionalism, knowledge and enthusiasm for the products. We will have no hesitation recommending you to others.

Excellent, friendly, timely and helpful service from James, who is a delight to work with. I found his problem-solving skills and suggestions contributed hugely to my understanding and, importantly, helped identify where improvements and also useful savings could me made, with no loss of utility. James even suggested useful solutions to other technical matters at my home outside of Homeplay’s remit. I would have no hesitation recommending Homeplay.

Excellent service - could not recommended highly enough

Fantastic company! They really tailor the project to your needs while providing very useful guidance on different systems and solutions for your budget. We know people who are not happy with their home automation systems from other suppliers. With these guys you can rest assured that they will make sure your system becomes user friendly, which is probably the most important aspect of AV and home automation. Kids, mom, and dad are all able to navigate the system!

Excellent service from Homeplay again.
They rebuilt our Control4 system in a few days - they had originally installed it over a decade ago.
Very knowledgeable and efficient technicians - not cheap but well worth the price.