Homeppl's process was so efficient which helped to really take that stress off of our plate after having been looking for a home. The steps were simple, easy to follow and didn't require too much... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just wanted to give a shout to Caitlin, Ludmila and Lana who have been exceptionally and consistently helpful for a very long time. Resolving all queries in a fast and efficient manner. Truly standout... See more
Company replied
I had some issues with my application today and was connected with Caitlin, who was genuinely outstanding. She took the time to talk me through the different options available so I could continue wit... See more
4.1
Great
708 reviews
Replied to 78% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Caitlin is very quick and helpful
Caitlin is very quick and always helpful when responding to queries of support. Thanks Caitlin !
August 1, 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
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Amazing help from Sean
August 1, 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Helpful service
The live chat assistant was helpful and prompt with his responses. My query has been solved.
July 30, 2024
Unprompted review
Reply from Homeppl
Hi Nafisa
Thanks for your feedback - if there is anything else we can do to help please let us know!
Kind regards
Katie
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
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Aleah Stands on business
Aleah is super helpful and very knowledgeable on her occupation. She helped me very rapidly and efficiently. Bless her
July 29, 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
The chat with Aleah was really very…
The chat with Aleah was really very useful for me and gave me hope. I am very grateful.
July 29, 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Living abroad and relocating to the UK
Living abroad and relocating to the UK, I had some issues in uploading all the information which are required. Gaetan helped me on the chat as much as they could. I would appreciate more flexibility for people living abroad as the entire process is tailored on UK residents, while "foreigners" might have different ways to provide the same evidence.
July 29, 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
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Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Good response time and very helpful
July 26, 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Your stuff was very patient and helpful.
Your staff was very patient and helpful.
July 23, 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
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very kind and fast
July 24, 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Aleah had great response time and very…
Aleah had great response time and very efficient while providing information making my job a lot easier.
July 24, 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Really easy to submit details
Really easy to submit details, and live chat was very helpful. Only issue was with the employer reference - it would've been helpful to know this was the cause for a delay earlier so we could chase this up.
July 23, 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
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Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Absolute JOKE of a company
Absolute JOKE of a company. Take forever to reply, have a robotic non-human and depressive attitude. Extremely inefficient processed. Landlords and Tenants AVOID AT ALL COSTS.
Fake reviews on here, see for yourself!
Data farming customers.
You have been warned.
July 21, 2024
Unprompted review
Reply from Homeppl
Good Morning,
I am sorry to hear this feedback - we have reached out to you via Trustpilot as there is no identifying information and we have received no response. In order for us to assist please contact support@homeppl.com FAO Katie.
Kind regards,
Katie
Many thanks to Caitlin
Many thanks to Caitlin, who is very efficient and patient and helps me solve many problems
July 22, 2024
Unprompted review
Reply from Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
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