HomeSafety Sweden AB Reviews 776

TrustScore 4.5 out of 5

4.7

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Company details

  1. Baby Store

Written by the company

HomeSafety är Sveriges enda Barnsäkerhetsföretag! Vi tillverkar både egna produkter och samarbetar med alla ledande tillverkare i världen av barnsäkerhetsprodukter. Dessutom erbjuder vi tjänster mot både företag och privatpersoner där vi hjälper till med både rådgivning och installation av barnsäkerhetsprodukter. HomeSafety följer inte utvecklingen av barnsäkerhet – vi leder den! Än idag säljs det väldigt mycket barnsäkerhetsprodukter som ska skydda våra barn som inte fungerar, inte uppfyller europeisk standard och ibland är direkt livsfarliga för små barn! HomeSafety är en del av den forskning och utveckling som sker runt om i världen för att alla barnsäkerhetsprodukter ska uppfylla en väl beprövad europeisk standard. Barnsäkerhet är viktigt och hemmet är tyvärr en plats där väldigt många olyckor med små barn inträffar. När man ska barnsäkra sin bostad så ska man välja att köpa produkter som verkligen är barnsäkra och uppfyller gällande standard om sådan finns. Vår garanti till våra kunder är att ett köp via HomeSafety innebär att du får de bästa barnsäkerhetsprodukterna som finns!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

776 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Spänngrind August Safety Guard

Aside from the fact that I couldn’t find an instruction manual on how to mount the safety guard for door openings there were no problems whatsoever.
Delivery was on time and to a pick up point in my vicinity. The item arrived without damage and without excessive packaging material.
It is sturdy and of good quality. Upon contacting customer service I promptly received a reply including a pdf-document containing the instruction manual.

June 18, 2025
Rated 3 out of 5 stars

Delayed shipping but product is as expected

While the delivery of the item was overdue, the product came as expected and met my requirements

My feedback to the company is to investigate ways to inform customers if there are any delays in shipment since i found communication really increased after my first trust pilot review and it meant a lot since i could plan accordingly to ensure my under 2 child is safe in bed while we wait for this product to arrive

December 29, 2024
HomeSafety Sweden AB logo

Reply from HomeSafety Sweden AB

Many thanks for your opinion, input and so your upgraded review. We will keep that in our mind and see if we can develop a function for this in our warehouse system so we can inform customers better when the goods are delayed. We know that a fast delivery is very important for parents. //HomeSafety Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Due to popular demand they didn’t have the two gates I ordered in inventory, but I received timely notice and opportunity to exchange my order for another model. The exchange was fast and very professionally managed. Fantastic customer service.

May 18, 2023
Rated 5 out of 5 stars

The glue loosing up after some time.😐

They have the best customer service 🥰 I had issue with one of the lockers and I was contacted my them and they also sent me a new set🤗 I will forever continue to shop from you😉 thank you ☺️

May 7, 2023
HomeSafety Sweden AB logo

Reply from HomeSafety Sweden AB

Hello Habibata! Many thanks for your opinion but I´m very sorry to hear that you don´t feel happy with one of our products:-( It is very important that the surface is clean and dry before you mount the lock and after that, it is also very important to let the glue adhere at least for 48 hours before any kind of force occurs. We have sent 6 new locks to you and hope this will solve this issue. We wish you a great day! /HomeSafety Team

Rated 5 out of 5 stars

We ordered 2 stairgates but…

We ordered 2 stairgates but unfortunately we had to return them as our staircase was unsuitable and needs considerable strengthening. The return process was handled very well by Henning who was very helpful and clear. We appreciated this and we will certainly come back to you at a later date.

January 14, 2022
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