Home Selling Expert Reviews 

259
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly knowledgeable and generous with their time, offering clear and practical guidance. Many appreciate the unbiased, non-pushy approach, receiving valuable advice tailored specifically to their unique situations without any pressure to commit. Reviewers highlight the exceptional service, noting how the team actively listens to understand their circumstances and provides insightful plans of action. The company is commended for effectively managing the selling process, proactively keeping things moving, and achieving successful outcomes for clients.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their helpfulness, professionalism, and extensive... See more

Service

People report positive experiences with service, often highlighting the non-pushy and integrity-driven... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the first time any adviser in the last four years was confident enough not to give us any easy answers. Matthew was endlessly patient, thorough and so incredibly knowledgeable. With gr... See more

Rated 5 out of 5 stars

Having done a fair amountof research on how best to sell your property I can say that Mathew at home selling expert was by far the most helpful of any sources I've used. He has explained our options c... See more

Rated 5 out of 5 stars

Our house is a bit 'niche' and has been on the market for several months - a fair few viewings, but no offers - very frustrating. We went through the situation with Matt, he considered for a while an... See more

Rated 5 out of 5 stars

Matt provides the sort of advice that I always wanted from an estate agent but never received. He was clearly well-prepared before our call and knew the details of my property and the surro... See more


Company details

  1. Real Estate Consultant

Written by the company

Free expert advice, help and guidance on Property Selling and Buying.


Contact info

5.0

Excellent

TrustScore 5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(259)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Decision I Made

After being disappointed and frustrated by my local high street estate agent’s lackadaisical approach to selling my property, I looked at alternatives, including the auction route, and came across Home Selling Expert’s website. I was impressed by Matt’s pro-active, transparent, and straightforward selling strategy based on his cumulative knowledge and experience; however, it was his passion, ethos, and empathetic listening skills that moved me to sign on with him. My situation presented a lot of unique and stressful challenges, including the fact that I live in Canada, but Matt was unfazed and very accommodating with time zone differences. Both Matt and Kirsty were very generous with their time and expertise, advocating for me and providing regular updates. They did everything within their control to ensure the sale of my flat and got the job done within 4.5 months!

December 4, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

The "MoneySavingExpert" for homesellers!

We believe we have found our dream home and wanted advice on the best way of selling our property quickly. Booked a 20 minute call with Matthew that ended up lasting nearly an hour. He took time to listen and understand our property situation and gave us totally unbiased advice, specifically tailored to our situation. Explaining the pros and cons of each option open to us, to move our house sale forward and achieve the best possible price. I would describe Matthew as the equivalent of the "MoneySavingExpert" for homesellers! Helpful, impartial and friendly advice. Thank you Matthew we now have a clear plan to move forward.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

So useful and definitely worth it

So useful and definitely worth it!
We spoke to Matt who listened to our unique situation, which has been very stressful. Matt was very patient, and once he was clear on the details, gave us practical, clear steps that we could take to make our situation better. He clearly knows his stuff! There was no hard sell, just free advice for us to try, with the back up of further help if we need it. The conversation has relived the stress immensely, and we couldn’t be more grateful. Thank you!

October 20, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

The hidden service

Having engaged an estate agent to market and sell my deceased Mother's home, which needed to be updated and modernised. However, after 5 months on the market with minimal viewings and no offers, the service being provided was non existent, lacking in communication and proactivity, (having to chase for updates and even suggest price reductions!). Whilst reviewing options I found Matt at Home Selling Expert - booked a call and over an hour's conversation it became very apparent that their non publicised "Assisted sale service" could be beneficial. Long story told short, signed up on 31st May and with Kirsty driving the process, in 2 weeks double the number of viewings were achieved than the previous agent had managed in 5 months and 3 offers made. Completion took place on 30 Sept - just 4 months after the initial call. Excellent service and communication were the key drivers.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Our house is a bit 'niche' and has been…

Our house is a bit 'niche' and has been on the market for several months - a fair few viewings, but no offers - very frustrating. We went through the situation with Matt, he considered for a while and then came up with an insightful plan of action, which we are now working through.
Matt is pro active, deeply knowledgeable and generous with his time - a genuine star.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

What an amazing conversation with Matt…

What an amazing conversation with Matt about all things property related, 40 minutes of real life knowledge and how i can get the best price for my house, if your thinking your stuck selling to a buyers market then have a chat with Matt.

September 8, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent and impartial property advice

Matthew chatted with me my husband for about an hour (with no hidden catches!). He was very generous with both his time and his knowledge. He took the time to ask lots of questions about our situation and then talked us through his thoughts and suggestions without ever being pushy or 'salesy'. What we particularly liked was the advice he gave was tailored to our personal property situation (which is unique!). We picked up a lot of tips and good advice and will definitely consider using his service in the future as a result of our conversation. Thank you Matthew.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

At long last honest information and advice

This was the first time any adviser in the last four years was confident enough not to give us any easy answers. Matthew was endlessly patient, thorough and so incredibly knowledgeable. With great empathy he put all the possible options on the table and talked through each one with wisdom, clarity and compassion.
His obvious dedication in helping us to walk through the minefield of trying to sell our house shone through the whole of more than an hour long phone call. The world needs more people as genuine and honest as Matthew Cooper.

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, Effective ,Successful

Professional, Effective, Successful
We engaged Matt and Kirsty after 4 months of lack lustre interest from house viewers and loss of enthusiasm from our estate agents.
Matts presentation on UTube explaining what he saw as the main reasons people can’t sell a house was very informative and has it seems helped a lot of people without their needing to engage Matt.
His ideas are clear and straightforward , starting with ensuring realistic prices being asked for the property, it’s easy to be persuaded, as we were , by an estate agent that you can try for a high initial price and then use that starting point to negotiate lower offers, this approach just puts people off even looking at the property . His small team are in regular contact offering advice and always available on the end of the phone.we were able to influence persons involved in our chain using Kirsty as our intermediate contact. This gave us an ability to understand where problems lay in the chain and take steps to try and move things along. We felt as if we had some degree of influence over what was going on and the feedback we had through Matt and Kirsty was that other parties in the chain were glad to have someone with an overview that was beneficial to them as well as us.
They were very pleasant to deal with and very diligent in their work.
We felt the cost of their service was fully justified and they earned every penny, we had a lot less stress and anxiety knowing that they were doing all the useful negotiating for us.They got the job done , in the time they predicted . We are very glad we used their services .
We had their services from 3/4/25 until today.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Constructive feedback

Matthew was very detailed about the questions he asked me and his feedback gave me the pros and cons of each option open to me. This has allowed me to make better informed decision on my was forward to in navigating the complex world of property market

August 6, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Trust this organisation. It's got wings

Matt contacted me direct at an agreed time after filling in a questionnaire.
After a 40 minute phone call, packed with good advice, guidance, and various options on selling my property, I felt empowered and far stronger to deal with the dread of selling a house. I felt I could trust Matt and explained detailed issues I've had so far. He provided clear solutions and therefore gave me the strength to go forward. Various ideas have been put into place already and I am excited about the future now. The big thing is: it's completely free!!!!

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

So Useful

Matt has made my decision on how to sell my property crystal clear, given me information that has helped massively in taking the next step.There was no hard selling of products, just sound , easy to understand advice. Thank you!

July 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Matthew was so knowledgable and helpful. He took the time to understand our situation and provide bespoke advice based on our needs. It’s helped me to be clearer on our next steps and the fact he provides this service free of charge is brilliant

July 22, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Helpful, impartial and friendly advice

Matthew took the time to really listen to my situation and offer some very insightful advice. He was very appreciative of the complexities of my particular case, and gave fantastic and impartial advice. Recommend to anybody selling thinking of selling their property taking the time to speak to Matthew. He could make a real difference to your outlook.

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

Plan to succeed

Even though we have bought and sold half a dozen properties in the past, there are always doubts that we have the right approach and present ourselves to market in the best possible way.
The information Matthew provided and talked us through is an excellent overview on how to improve your prospects of a quicker sale, but most importantly he helps you focus on the most important thing - know where you stand and devise a plan.
For anyone considering selling their home in a slow market or against a lot of competition, I would highly recommend a discussion with Matthew.

June 27, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look